How Fortune 500 companies are utilizing their resources and expertise during the coronavirus pandemic
As the coronavirus pandemic has spread globally and now essentially shut down the U.S. economy, dozens of companies have donated billions of dollars collectively to combat the crisis.
Morgan Stanley has made a $10 million cash commitment to support relief efforts. Twitter and Square CEO Jack Dorsey is donating $1 billion of his Square stock to fund coronavirus relief efforts around the world. Amazon’s Jeff Bezos is giving $100 million to support local food banks facing shortages amid the COVID-19 outbreak. And there are plenty of others.
While these philanthropic efforts should not be discounted, this list isn’t about money.
Instead, Fortune is focusing on how companies are using their services, infrastructure, products, equipment, and expertise to fight the COVID-19 pandemic and help their employees and customers get through this crisis.
Companies on this list are Fortune 500 companies who are doing at least one of the following:
- Donating personal protective equipment (PPE) or other critical supplies, whether that is a mask, plane, or portable cell tower
- Donating infrastructure, expertise, logistics, transportation, manufacturing equipment, or space
- Converting production lines and/or manufacturing additional critical supplies
- Conducting clinical research
- Sharing data and technology
- Taking measures to keep workers employed, paid, and insured
- Helping customers get the products and financial assistance they need
- Doing something beyond its ordinary workflow and what is necessary for company survival
From converting passenger jets to cargo carriers for delivering much-needed supplies to the front lines to linking everyday citizens with scientists to crowdsource treatment possibilities, here is how Fortune 500 companies are using their non-monetary assets for good during the coronavirus pandemic.
This list was last updated April 17, 2020, and will not be updated further.
3M has doubled its global output of N95 respirators to 1.1 billion per year—100 million per month. The company is planning to double output again to 2 billion globally within the next 12 months.
In the U.S., 3M says it expects to be producing N95 respirators at a rate of 50 million per month in June, a 40% increase from current levels.
3M is also partnering with Ford to increase production of its powered air purifying respirators (PAPRs).
Abbott launched its ID NOW COVID-19 test that can detect the coronavirus in as little as five minutes and can be deployed on a portable instrument where testing is needed most. The company expects to increase manufacturing to deliver 50,000 tests per day. Along with its original coronavirus test, Abbott expects to produce about 5 million tests per month.
AbbVie is working with European health authorities and the U.S. Food and Drug Administration, Centers for Disease Control and Prevention, National Institutes of Health and Biomedical Advanced Research and Development Authority to support clinical studies and research.
AbbVie employees with relevant scientific, healthcare, and other critical expertise who volunteer in times of pandemic crisis will continue to receive full pay and benefits during their temporary service period.
Additionally, myAbbVie Assist, AbbVie’s patient assistance program, provides free AbbVie medicine to qualifying U.S. patients, including those who have lost insurance coverage related to COVID-19.
AECOM is providing the U.S. Army Corps of Engineers in New York with design and construction management services to convert a university facility on Long Island into a temporary medical facility with more than 1,000 beds.
The company has also launched a public interactive, web-based tool that clients can use to host virtual events and to show consultation materials.
Aflac is offering financial assistance to customers affected by the coronavirus.
The company has also extended paid leave for employees with symptoms consistent with the coronavirus and will waive co-pays for employees and dependents, including up to 30 additional days of paid leave. It will also cover the cost of coronavirus testing and waive any co-pays for telemedicine services.
Albertsons has waived prescription delivery fees and set aside dedicated shopping hours for senior citizens and other at-risk populations.
The company is also giving hourly workers a temporary $2-per-hour raise on top of overtime, as well as partnering with major businesses to offer part-time jobs to their furloughed employees.
Allstate will automatically cover those who use their personal vehicles to deliver food, medicine, and other goods for a commercial purpose during the coronavirus emergency period.
The company also announced it would refund more than $600 million in insurance premiums, or up to 15% of what its customers pay in April and May.
Customers can also request a special payment plan that allows auto, property, and powersports insurance payments to be delayed for two billing cycles without penalty.
More than 1,000 volunteers from across Alphabet are working on coronavirus screening and testing efforts.
Alphabet’s Google is partnering with Apple on coronavirus contact tracing technology as a tool to help contain its spread. Google also has a search engine results page dedicated to coronavirus resources and is rolling out new features to surface virtual healthcare options in searches.
The company hosting a repository of public datasets, which are free to access, to help those working to combat the coronavirus.
Members of the company’s extended workforce will receive their normal pay, despite reduced hours or if they can’t come into work.
Altria has committed to pay manufacturing employees their regular base wages during a temporary two-week suspension of certain plant operations.
Amazon Devices partnered with the World Health Organization’s #PlayApartTogether campaign to share messages via its app store to encourage social distancing and hand washing.
The company has also expanded access to free digital books and SiriusXM channels streaming on Alexa through May 15, collaborated with Gourmondo to distribute 73,000 meals to elderly and medically vulnerable residents in the Seattle area, and donated more than 250,000 critical items to patients in the area.
Amazon Lex is powering smart hub technology for Electronic Caregiver to aid healthcare providers in the detection and treatment of the coronavirus.
Amazon U.K., along with Royal Mail, is delivering test kits to critical workers, Amazon Future Engineer is offering free, online learning opportunities, and Amazon Web Services is working with Conduent to empower agencies to better track the coronavirus’s spread.
All Amazon employees diagnosed with COVID-19 or placed into quarantine will receive up to two weeks of pay, and qualifying employees will receive an extra $2 for every hour worked through April.
American Airlines Group
American Airlines is utilizing its currently grounded passenger aircraft to transport medical supplies, mail for active U.S. military, telecommunications equipment and electronics that will support people working from home, and e-commerce packages between the United States and Europe.
American Airlines has also extended its offer to waive change fees for customers who purchase travel through April 30.
American Express is offering customers a range of short-term and long-term financial assistance and adding hundreds of Amex Offers for cardmembers in the areas of home essentials, food delivery and takeout, digital entertainment, business services, and wellness. Customers’ Membership Rewards will go 30% further in the Amex Shop through May 26 and cardmembers will earn 2X rewards points on all spending with Grubhub and Seamless from April 15 through the end of the year.
New U.S. card members can earn a welcome bonus for an additional three months, and travel fees on modifications to eligible upcoming trips through May 31 are being waived. Through its American Express Travel COVID-19 Information Hub, the company has also introduced digital solutions for customers to quickly cancel flights and hotel bookings online.
For employees, American Express has committed to no coronavirus-related layoffs for the remainder of 2020. It is also continuing to pay the salaries of those who have been diagnosed with the coronavirus, placed into quarantine, or whose family care arrangements have been affected by the virus, without them having to use their paid leave. American Express is also providing coverage for all out-of-pocket medical and pharmacy service costs related to coronavirus testing and treatment.
AmerisourceBergen has increased inventory on items related to coronavirus treatment and supportive care, like IV fluids, generic injectables, and related products for acute care providers, as well as essential medicines in other classes.
Amgen is lending its genetics, immunology, antibody engineering, and manufacturing capabilities to a partnership with Adaptive Biotechnologies to discover and develop therapeutic antibodies from recovered coronavirus patients.
Amgen has committed to paying employees and providing those working from home a monthly stipend for broadband internet access. The company has also launched a virtual health and wellness program and for employees and is giving them access to telemedicine visits for all illnesses with no deductibles or co-insurance.
Anthem will cover all costs of coronavirus testing, as well as COVID-19 treatment from in-network doctors, hospitals, and health-care professionals through May 31.
Customers will also pay nothing for telehealth visits with doctors in their plans through June 14, and Anthem is relaxing early prescription refill limits for members who wish to receive a 30-day supply of most maintenance medications, where permissible.
Apple has partnered with the CDC to launch a coronavirus screening app and website, and is also partnering with Google on coronavirus contact tracing technology as a tool to help contain its spread.
All hourly workers will continue to receive their regular pay, despite closures. Apple has also expanded leave policies for those dealing with personal or family related health issues from coronavirus.
AT&T is deploying portable assets, including a cell tower on wheels to support the Naval Ship Mercy in Los Angeles.
The company is adding network capacity and providing FirstNet-ready devices to support quarantine zones, airports, and other public safety centers. Public safety agencies on FirstNet have access to 76 deployable cell sites at no additional charge.
AT&T is keeping its public Wi-Fi hotspots open to everyone, while all AT&T home and wireless internet customers can use unlimited data.
AT&T is also waiving late payment fees and overage charges for customers impacted by the coronavirus.
Avnet’s Hackster.io community of hardware and software engineers is joining forces with the United Nations Development Programme (UNDP) to launch a global effort to use open source technology to build and deploy solutions to help detect and protect against COVID-19 in the world’s most vulnerable communities.
In order to help flatten the curve and minimize the strain on the healthcare system, Hackster and the UNDP will be curating the ‘Detect and Protect’ Challenge to design replicatible, low-cast tools and resources to aid in coronavirus detection; flatten the curve in communities with preventive solutions; reduce the disease’s impact on the economies of these vulnerable areas.
Bank of America
Bank of America has committed to no COVID-19-related layoffs in 2020 and has offered special compensation incentives for teammates serving clients in U.S. financial centers, call centers and operation centers—including an additional $200 per pay period for employees in financial centers and double overtime for employees working in call center/operation centers
The company has also expanded employee benefits (e.g., no-cost coronavirus testing, no-fee Teledoc, transportation reimbursement), including $100/day for backup childcare support so employees can hire a friend or a neighbor for backup care. It has committed to 200,000 days of back up support so far for employees.
Bank of America also moved to $20 minimum hourly rate of pay this quarter in the U.S.
For customers, the bank has made nearly 1,000,000 payment deferrals since the beginning of March. Clients can request refunds including overdraft fees, non-sufficient funds fees, and monthly maintenance fees. Clients can also request to defer credit card payments, as well as refunds on late fees.
Clients can request to defer auto loan, mortgage, and home equity payments, with payments added to the end of the loan. Foreclosure sales, evictions and repossessions have been paused.
Bank of New York Mellon
BNY Mellon has provided 600 iPads to the NYC Health + Hospitals system to enable coronavirus patients to connect with loved ones while in isolation. It has also provided PPE, medical equipment, meals, shelter, transportation, sanitation items, and educational supplies.
Best Buy is giving all hourly employees who volunteer to work a temporary pay increase. Additionally, anyone exposed to a confirmed case of coronavirus, feeling sick, or who needs to take care of a child will be paid to stay home.
Biogen Foundation has provided in-kind medical equipment and supplies, including PPE, to Partners HealthCare and MEMA in Massachusetts and Wake County Emergency Management in North Carolina, among other organizations.
Biogen announced a partnership with the Broad Institute of MIT and Harvard to establish a BioBank that offers people infected by COVID-19 the opportunity to contribute blood samples and medical data to aid efforts to rapidly understand and overcome the virus.
Biogen employees are also using 3-D printers to make parts for needed plastic face shields and masks for healthcare workers.
Boeing has donated tens of thousands of masks, gloves, and other equipment to hospitals in need, and will begin using 3-D printing at several facilities to manufacture face shields. The company’s initial production goal is to produce thousands of face shields per week followed by subsequent production increases.
Boeing has also offered the use of its cargo carrier Dreamlifter to help transport critical supplies to healthcare professionals.
Eligible employees can take voluntary buyouts.
Bristol-Myers Squibb expanded its support programs to give free medicines to eligible unemployed patients in the U.S. who have lost their health insurance due to the coronavirus pandemic.
The company has donated PPE and other equipment, as well as expertise to help local communities around the world.
It is also working with researchers to accelerate therapies for the coronavirus, and has identified approximately 1,000 compounds in its discovery library that it is making available to collaborators to screen for potential treatments.
Capital One Financial
Capital One is providing financial assistance to customers facing financial difficulties due to the coronavirus.
Cardinal Health is exploring how to retrofit and add equipment to production lines in order to increase production of PPE.
The company also partnered with Quidel Corporation to distribute its newly authorized SARS CoV-2 assay, which will give certified labs the ability to test for the coronavirus.
Cardinal Health is also working with supplier partners to test alternative swabs as a potential back-up specimen collection option for the normal swabs.
CarMax Auto Finance is offering financial assistance, including payment extensions and waiving all late fees through April 30.
The Caterpillar Foundation is partnering with organizations to provide resources to hospitals, medical staff, and patients, as well as enabling online STEM and coding education for youth impacted by school closures.
Cat Financial is also assisting customers who are struggling making payments during this time.
Centene is covering Medicaid, Medicare, and Marketplace members’ coronavirus testing, screening, and treatment. It is also waiving prior authorizations, certifications, notifications, and step therapy for testing and screening. Centene is relaxing co-pay and authorization requirements for coronavirus treatment for Medicaid, Medicare, and Marketplace members.
The company is also providing new benefits for employees during the COVID-19 pandemic, offering up to three months paid leave for clinical staff who choose to join a medical reserve force; waiving cost-sharing for COVID-19 related treatment and emergency paid sick leave; and providing a one-time payment of $750 to employees in a small number of critical functions performed in Centene offices.
Centene also announced a provider support program to assist its network providers who are seeking benefits from the Small Business Administration (SBA) through the CARES Act.
The company is also investing in initiatives to address the social determinants of health for vulnerable populations during the COVID-19 crisis.
CenturyLink is monitoring usage across its network in order to quickly add capacity, modify paths, and ensure traffic flows smoothly for all customers.
For the next 60 days, the company has committed to waive late fees and not terminate a residential or small business customer’s service due to financial circumstances associated with the coronavirus.
It is also suspending data usage limits for consumer customers.
Charter Communications has opened its WiFi hotspots for public use for 60 days and wont terminate service for Spectrum Internet, TV, or Voice.
Residential or small business customers facing financial difficulty due to the coronavirus are also eligible for financial assistance.
Cigna is waiving out-of-pocket costs for coronavirus testing and visits with in-network providers, virtual care visits, and non-coronavirus-related visits through May 31.
Cigna is also deploying data and technology to coordinate care with doctors and hospitals, waiving prior authorizations to speed the move of non-coronavirus hospital patients to alternative care locations, and utilizing its own doctors, nurses, and care managers to open new pathways to care, including a 24-hour toll-free helpline (1-866-912-1687) to connect people directly with qualified clinicians.
Cisco donated $210 million worth of products and services to local and international healthcare, education, and government groups, including the United Nations Foundation’s COVID-19 Solidarity Response Fund. This includes free video conferencing, security products, and training to support remote workers across the globe.
Citigroup is offering waivers of monthly service fees and penalties for early CD withdrawal, as well as collection forbearance programs and a range of hardship programs for mortgage customers.
Citizens Financial Group
Citizens Financial Group is offering customers payment assistance for up to 90 days (varies by product) with no credit bureau impact, late fee waivers, automatic home foreclosure suspension for up to 60 days, overdraft fee waivers and service charge reversal, early CD withdrawals without penalty, automatic auto repossession suspension.
Assistance for small businesses includes: payment deferrals for up to 180 days with no credit bureau impact; cash management service fee waivers for up to 90 days; ;ate fee and overdraft fee waivers; and small business referral facilitation for SBA Economic Injury Disaster loans.
Coca-Cola is providing more than 8,000 Coca-Cola North America employees with a $100 delivery credit for DoorDash, Grubhub, UberEATS, or Skip The Dishes to place meal delivery orders.
It also launched the Coca-Cola Rapid Response Resource online portal to give restaurants access to free information and resources related to the crisis.
Coca-Cola is using the scale of its brand to share helpful information and meaningful messages from partner community organizations like the American Red Cross, Boys & Girls Clubs of America, Salvation Army, and Feeding America, on social media.
In the Boston area, thousands of face shields are being assembled for delivery to medical centers around the region, with more in the works. In partnership with MakeIt Labs and packaging supplier Sonoco, Coca-Cola also helped transport 6,000 pounds of plastic sheeting from Sonoco’s warehouse in North Carolina to Georgia Tech in Atlanta. Tech students and other groups will use the plastic sheeting to make 50,000+ plastic surgical shields for healthcare workers in the Atlanta area
The Atlantic Coca-Cola Bottling Company is also hosting a drop-off location at its offices for PPE and hand sanitizer and rewarding people who donate with free eight-packs of Coca-Cola’s new AHA sparkling water. The Coke bottler is producing hand sanitizer at its Atlantic, Iowa bottling facility and donating it to the University of Iowa Hospital System.
Additionally, two suppliers—Western Container and Southeastern Container—are working with Coca-Cola bottlers and alcohol distilleries to create plastic bottles that can be filled with hand sanitizer solution and donated to healthcare and public safety workers. Western Container shipped two truckloads of 500-ml bottles to Whiskey Hollow Distillery in Valley View, Texas.
To date, the Coca-Cola system has donated nearly 2 million beverages to support community organizations, food banks, and frontline responders throughout the U.S.
Coca-Cola is also donating hand sanitizer, wipes, and other cleaning and disinfectant supplies to the Salvation Army Red Shield Shelter in Atlanta to ensure they can continue to safely serve the needs of Atlanta’s homeless and disadvantaged during this crisis. And the company has provided millions of dollars in relief to community partners throughout New Jersey, California, and North and Central Texas.
Cognizant Technology Solutions
Cognizant’s registered nurses, pharmacists, and other associates are supporting the researchers and medical professionals on the front lines of the COVID-19 pandemic.
Cognizant is also providing employees in India and the Philippines with an additional payment of 25% of their base pay for the month of April.
Colgate is mobilizing five of its manufacturing plants around the world to produce and donate 25 million specially-made soap bars packaged with instructions on proper handwashing technique.
The company is also donating $20 million in health and hygiene products to community-based relief organizations for those struggling financially around the world
To create greater awareness for proper handwashing, Colgate-Palmolive is promoting the WHO #SafeHands Challenge across various media platforms.
Comcast has opened its Xfinity WiFi network for free nationally. The company is also offering free unlimited data, no disconnects or late fees, delayed payments, and low-income families will receive 60 days of complimentary Internet Essentials service.
Corning is prioritizing and expediting shipments of key lab consumable products and donating 60,000 Falcon 15mL centrifuge tubes and 40,000 Corning 4mL cryogenic vials to the New York State Laboratory,
The Corning Inc. Foundation established the COVID-19 Unity Response Fund to support the local region, and kick off a number of initiatives to meet community needs.
As part of this effort, Corning Enterprises—founded by the company to drive economic development in the Greater Corning area—announced its support of a regional Buy Now, Shop Later effort to help businesses with cash flow through gift cards and certificates.
Costco has implemented special operating hours for members ages 60 and older, limits on the purchase of certain items, and return restrictions.
Cummins is using pre-existing filter technology in partnership with DuPont to manufacture N95 respirator masks.
The company also aims to provide open-source instructions that other healthcare systems can use to create their own respirator masks.
Cummins employees have sent 500,000 protective masks to their co-workers in China.
CVS Health has waived co-pays for all diagnostic testing related to the coronavirus for commercial, Medicare, and Medicaid members. CVS Pharmacy is also waiving charges for home delivery of prescription medications. For 90 days, CVS is offering zero-dollar co-pay telemedicine visits for any reason.
CVS is also volunteering the use of its parking lots for drive-thru coronavirus testing.
Several of Danaher’s operating companies are directly involved in the fight to diagnose and find a treatment for the coronavirus: IDT is working to supply primers and probes designed to detect the virus, and Cepheid is working to develop a molecular diagnostics test to use on its GeneExpert instrumentation to diagnose coronavirus.
John Deere has donated protective eyewear to doctors and nurses on the frontlines. All John Deere stores in Montana are partnering to become collection points for N95 masks.
Dell is delivering an IT infrastructure donation to the Hubei Center for Disease Control and Prevention in China to enable it to respond to the epidemic situation more effectively.
The company also provided the Translational Genomics Research Institute with access to its Zenith Supercomputer to help identify which strains of coronavirus are circulating more than others, what might be causing focal outbreaks, and how fast the genome is mutating and changing. This COVID-19 sequencing program could inform biomedical researchers seeking new treatments and vaccines.
Dell’s Folding@home is also crowdsourcing efforts to simulate the dynamics of proteins involved in the coronavirus. Each simulation a person runs on their own PC increases the chances of finding possible ‘druggable sites’ on the proteins, which can lead to treatment options for the disease.
Delta Air Lines
Delta Flight Products is collaborating with the Global Center for Medical Innovation to manufacture face shields in its facilities to protect hospital workers during the coronavirus pandemic.
The company is also offering free medical volunteer travel to New York, Georgia, Louisiana, and Michigan during the coronavirus pandemic and is donating 200,000 pounds of unused food to hospitals, community food banks, and other organizations.
Delta is also extending the ability to rebook coronavirus-impacted travel and waiving flight-change fees through May 31, 2022 and has extended current status for Medallion Members through 2021.
The airline has blocked the middle seats in all of its cabins, reduced the number of customers on each flight, and initiated a new back-to-front loading policy to maintain social distancing on its aircraft.
The company is also giving an estimated $35 million in employee bonuses and dedicating the first hour of shopping every day to senior customers.
Dollar Tree is paying eligible hourly employees a $2 per hour premium for a minimum of six weeks due to the coronavirus pandemic.
Dow sites across North America, Europe, and Latin America have adapted to manufacture hand sanitizer and are set to produce more than 200 metric tons, equivalent to more than 880,000 eight-ounce bottles, to be donated to local health systems and government agencies.
The company also repurposed an existing facility to produce hand sanitizer in the U.S., and has ramped up its raw material production for critically needed products, like disposable gloves, hospital beds, and medical devices and supplies.
Dow has also developed a simplified, lightweight design for face shields to help protect healthcare professionals and is sharing the open-source design to encourage additional production. Dow will produce and donate 100,000 face shields to support Michigan hospitals and is looking for fabricators to accelerate production to address PPE shortages—interested parties should email Dow at firstname.lastname@example.org.
Duke Energy is temporarily suspending disconnections for nonpayment and waiving late payment fees. The company is also offering extensions and deferred payment arrangements.
For employees, Duke is providing five additional personal days off to those who experience a disruption in dependent care. It will also provide a $1,500 stipend to assist with unplanned expenses, as well as offer other financial assistance.
DuPont is expediting production of its hazmat suits by operating 24/7.
Eli Lilly is offering customers financial assistance and has introduced the Lilly Insulin Value Program, allowing anyone, even those without insurance, to fill their monthly prescription of Lilly Insulin for $35.
The company is also conducting coronavirus-related research studies and has implemented drive-thru coronavirus testing. Lilly has deployed its medical professionals to staff free drive-thru testing at its corporate headquarters in Indianapolis to serve active frontline workers and responders. It is also supporting the Indiana State Department of Health through the laboratory testing of samples obtained in hospitals.
Lilly is co-developing antibodies for the potential treatment and prevention of COVID-19, and studying a Lilly medicine as an arm in the National Institute of Allergy and Infectious Diseases’ Adaptive COVID-19 Treatment Trial. The company will also study an investigational medicine in pneumonia patients hospitalized with COVID-19 who are at a higher risk of progressing to acute respiratory distress syndrome.
It has also committed expertise and assets to fight the pandemic through a life sciences collaboration with the Bill & Melinda Gates Foundation, and is partnering with AbCellera to co-develop, manufacture and distribute antibody products for the treatment and prevention of the coronavirus.
Emerson is ramping up production and using its ultrasonic equipment to create surgical face masks, face shields, disposable hygiene gowns, and to get PPE to care providers faster.
It has also shifted manufacturing capacity at one of its key facilities to accelerate production of printed circuit boards for ultrasonic welding equipment critical to manufacturing N95 face masks.
The company’s technology is being used to monitor temperature and humidity of COVID-19 test kits from development to distribution at healthcare facilities, pop-up emergency medical facilities, and testing sites.
All Exelon utilities and Constellation have suspended service disconnections and are waiving new late payments until at least May 1.
ExxonMobil has partnered with the Global Center for Medical Innovation to initiate projects to rapidly redesign and manufacture reusable personal protection equipment for health care workers, such as face shields and masks, which are in short supply as a result of the COVID-19 pandemic.
The company is addressing N95 mask shortages by using its knowledge and experience with polymer-based technologies to facilitate development and expedite third-party production of safety equipment that can be sterilized and uses replaceable cartridges. Once approved by the FDA, manufacturers expect to produce as many as 40,000 masks and filter cartridges per hour.
ExxonMobil invented filtration fabric technology in the 1960s and is making its experts available and delivering polypropylene from its manufacturing sites for mask assembly.
Facebook is sharing aggregated and anonymized mobility data and high resolution population density maps with researchers at Harvard University’s School of Public Health and National Tsing Hua University in Taiwan to help inform their forecasting models for the spread of the virus as part of its broader Data for Good program.
Facebook is also letting users buy digital gift cards for local businesses and allowing business owners to create fundraisers.
Community Help in the COVID-19 Information Center on Facebook has started to roll out as a place for people to request or offer help to neighbors, such as volunteering to deliver groceries or donating to a local food pantry.
Facebook also temporarily banned advertisements for medical face masks.
CEO Mark Zuckerberg said the company will roll out a new section on its news feed for coronavirus information from trusted sources and will better police posts with misinformation about the virus.
Homeowners impacted by the pandemic are eligible for a mortgage forbearance plan to reduce or suspend their mortgage payments for up to 12 months.
FedEx has provided delivery of personal protective equipment and critical supplies to organizations around the world, delivering millions of pieces to China in January, and has provided numerous organizations with in-kind shipping services and logistical expertise.
FedEx provided shipping for Direct Relief to send 250,000 N95 masks and other PPE to community health centers and free clinics across the U.S.
The company also designed pick-up and delivery operations to move more than 20,000 coronavirus test samples from 50 test sites in a dozen states to labs for analysis and is a partner in the shipment of non-infectious human donor serum samples needed for antibody isolation.
Ford is providing its manufacturing capabilities to quickly scale production of ventilators in collaboration with GE Healthcare. Ford expects to produce 50,000 ventilators within 100 days, with the ability to produce 30,000 a month thereafter, as needed.
Ford is working with 3M to manufacture at scale Powered Air-Purifying Respirators (PAPRs). Ford, in cooperation with United Auto Workers, will assemble more than 100,000 plastic face shields per week.
Ford also will leverage its in-house 3-D printing capability to produce disposable respirators for healthcare workers.
Ford Credit is offering customers who buy new vehicles the option to delay their first payment for 90 days and will discuss finance options with existing customers for delayed payments or changed due dates.
Freddie Mac is providing mortgage forbearance for up to 12 months, waiving assessments of penalties and late fees, and halting all foreclosure sales and evictions of borrowers living in Freddie Mac-owned homes until at least May 17, 2020.
Freddie Mac is also suspending reporting to credit bureaus of delinquency related to forbearance and offering loan modification options that lower payments or keep payments the same after the forbearance period.
General Dynamics has donated more than 21,000 pieces of PPE, including masks, boot covers, and face masks.
The company is also extending benefits to employees affected by the coronavirus, including excused leave for coronavirus-related absences.
GE Healthcare has increased manufacturing capacity of equipment used in the diagnosis and treatment of coronavirus patients, including CTs, ultrasound devices, mobile X-ray systems, patient monitors, and ventilators. The company is also adding manufacturing employees and ramping up ventilator production to keep its facility open 24/7. GE has doubled its capacity of ventilator production since the outbreak began and has plans to double it again by the end of Q2 2020.
The company issued clinician guidance for using GE Healthcare’s anesthesia machines for patient ventilation, giving medical professionals an immediate increase in ventilator options and is partnering with Ford Motor Company to scale production of ventilators. Ford will build a simplified design of GE Healthcare’s ventilator, equipped with essential functions to safely treat coronavirus patients.
Ford and GE Healthcare will also collaborate on the production of a ventilator designed by Airon Corp., that is designed for quick setup, making it easy for healthcare workers to use. Ford expects to produce 50,000 of the ventilators within the next 100 days.
General Mills, in partnership with Feeding America, is kicking off initiatives to help address the urgent need for food donations and volunteers: It has developed a “manufacture to donate” initiative that will provide $5 million worth of food—including whole grain cereals, frozen whole grain waffles and granola bars—for Feeding America to distribute within its network of 200 food banks coast to coast.
General Mills will also create an option for employees to work at food-related charities in the Twin Cities while retaining their regular pay.
General Motors will manufacture 10,000 critical care ventilators and up to 1.5 million Level 1 face masks monthly.
The company is offering interest-free APR financing for 84 months for qualified buyers on more than 40 vehicles, options for customers struggling financially, OnStar Crisis Assist services, and complimentary in-vehicle data for all vehicle owners for a limited time.
Gilead is working with global health organizations to establish additional expanded access programs for remdesivir, its investigational medicine for COVID-19. Clinical trials are underway to determine the safety and efficacy of the drug.
While awaiting data from clinical trials, Gilead has ramped up production and repurposed some of its facilities in the effort. It is supplying the entirety of its existing supply of the drug—1.5 million doses—at no cost.
The company is building a consortium of pharmaceutical and chemical manufacturers with the goal of producing more than 500,000 treatment courses by October and more than 1 million by the end of the year.
Goldman Sachs Group
Goldman Sachs has created a resource center to support small businesses during the coronavirus pandemic.
Hartford Financial Services Group
The Hartford created a COVID-19 Personal Auto Payback Plan, giving auto insurance customers a 15% credit on their April and May premiums. The company will also offer financial assistance, including waiving late-payment fees and cancellations for non-payment until May 31.
HCA Healthcare has instituted a special pandemic pay program for reduced workers who cannot be redeployed that continues paying 70% of base pay for up to seven weeks.
To help keep workers employed, the senior leadership team will take a 30% cut in pay until the pandemic passes, and HCA’s CEO will donate 100% of his pay in April and May to the HCA Hope Fund, which helps employees struggling financially.
Henry Schein has released two point-of-care rapid testing options for coronavirus and is the exclusive distributor in the U.S. of a test kit that can detect antibodies associated with the coronavirus in as few as 15 minutes. It anticipates having at least several hundred thousand tests available by March 30 and significantly increased availability beginning in April 2020.
The company is also part of the White House’s COVID-19 Supply Chain Task Force, is working with the Federal Emergency Management Agency to source and deliver critical supplies quickly, and has worked with the Strategic National Stockpile to deliver PPE to coronavirus testing sites.
As co-founder and private sector lead of the Pandemic Supply Chain Network, Henry Schein is working closely with its manufacturing and supply chain partners, as well as global health organizations, to address PPE shortages as they occur.
Henry Schein has also launched coronavirus resource and education centers on its website, which include virtual symposiums, infographics, webinars, links, videos, and other resources, like extensive information on the CARES Act for small businesses.
The company is also providing flexible financial solutions to customers experiencing difficulty during the coronavirus pandemic.
Hewlett Packard Enterprise
HPE Is offering a new payment relief program that lets customers acquire new technology and defer more than 90% of the cost until 2021.
Team members have been volunteering virtually to support New York State’s COVID-19 Tech SWAT Team, mentoring students, mapping data for first responders, and providing mental health support.
The company is also donating millions worth of secure connectivity kits to pop-up clinics, testing sites, and temporary hospital facilities around the world.
HPE Aruba created the Airheads Volunteer Corps so network engineers can assist to build out network infrastructures for medical facilities. It is also donating User Experience Insight technology to California hospitals.
HPE is working with Curated Pathways to Innovation to assist schools with distance learning.
The company’s AI experts are supporting the COVID-19 Open Research Dataset and are expecting to develop tools to mine data across thousands of scholarly articles related to the coronavirus.
HPE is also providing supercomputing software and applications expertise to the White House’s COVID-19 High Performance Computing Consortium and installed WiFi on Italy’s’ Grandi Navi Veloci ferry-turned-hospital.
In addition to donating millions of dollars in PPE, Home Depot has also frozen pricing nationwide across product categories in high demand due to the coronavirus, and has stopped selling N95 masks in stores and on HomeDepot.com so they can be redirected to hospitals, healthcare providers, and first responders.
All hourly full-time associates of Home Depot received an additional 80 hours of paid time off, and part-time hourly associates received an additional 40 hours of paid time off. Associates 65 years of age or older or determined to be at higher risk by the CDC received another 80 hours of paid time off for full-time associates and another 40 hours for part-time associates.
If associates are diagnosed with COVID-19, Home Depot will give paid time off until they are released by a doctor to return to work, as well as 14 days of paid time off for any associate required to quarantine.
Home Depot also implemented a temporary bonus program—hourly associates who work more than 35 hours per week will receive an additional $100 per week, while hourly associates who work 16 to 35 hours per week will receive an additional $50 per week through April 19. Employees who work overtime are receiving double pay.
Honeywell has doubled its production of N95 masks and intends to increase its capacity fivefold within the next 90 days. The firm is also starting another plant in Arizona and will hire 500 employees.
In addition, Honeywell pledged to donate millions worth of equipment to support hospitals in Wuhan, China. The donation includes air and water purification systems, intensive care unit air management solutions, and scanning and mobile printing equipment. As part of the donation, Honeywell will also provide children’s safety masks to Wuhan schools.
HP is collaborating with partners around the world to increase production of face masks, face shields, mask adjusters, nasal swabs, hands-free door openers, and respirator parts. The company has also created and delivered 35,000 critical parts to hospitals.
HP has developed an investigational 3-D-printed nasopharyngeal test swab, designed for use in COVID-19 testing, which is undergoing clinical testing with the goal of mass producing the swabs with HP’s industrial-grade Jet Fusion 3-D printers.
HP is also extending all consumer product warranties expiring between March 1 and April 30 automatically for 30 days and giving customers a free 90-day trial of the ZCentral Remote Boost 2020 software.
Humana is waiving out-of-pocket costs for telehealth to help reduce the risk of exposure to the coronavirus, expanding coverage and benefits, and providing early prescription refills. Members who test positive for COVID-19 will not need to seek preauthorization to begin treatment immediately.
IBM is sharing resources like supercomputing power, virus tracking, and an AI assistant to answer citizens’ questions.
IBM and its subsidiary, The Weather Channel, have created an online map that tracks the spread of U.S. coronavirus cases.
In partnership with The White House and the U.S. Department of Energy, IBM has created a consortium to bring together the best supercomputers in the world.
In addition to a donation of 1 million gloves, masks, and other equipment to healthcare workers, Intel is continuing to pay its hourly workers and those employed by its service partners in full, regardless of service changes.
Intel will also reimburse up to 15 days of care services for employees who need backup childcare or elder care in certain cases.
Intel and Lenovo have also teamed up with Beijing-based BGI Genomics to accelerate the analysis of genomic characteristics of the coronavirus.
Intuit launched Aid Assist, a free website and interactive tool to help small business owners and the self-employed navigate their eligibility for coronavirus aid and relief under the CARES Act. The tool helps determine eligibility for federal programs, the amount, and how much of that loan can be forgiven.
QuickBooks Capital is also expediting lending for the Paycheck Protection Program under the CARES Act.
TurboTax launched the free Stimulus Registration product to help Americans who are not required to file a tax return get their stimulus payment. So far, this has helped more than 165,000 people register for more than $230 million.
Intuit also co-founded the Small Business Relief Initiative with GoFundMe to help small businesses raise money during the coronavirus pandemic and is launching a free version of QuickBooks Payments for customers.
For employees, Intuit instituted a temporary time-off benefit for those whose jobs have been impacted by the coronavirus, as well as those who care for family members impacted by closures.
The company is also continuing to pay frontline hourly service workers.
Jabil is helping customers quickly scale production for medical and surgical devices, diagnostic equipment and consumables, and pharmaceutical delivery systems.
The company is also working with multiple governments to convert its manufacturing capacity to products deemed critical or essential.
J.M. Smucker is providing up to 12 weeks of full pay and benefits continuation for employees whose manufacturing or distribution facility is closed or whose roles cannot be performed due to the COVID-19 crisis.
A one-time $1,500 hardship award is being issued to approximately 5,700 employees in manufacturing, distribution and other functions.
Paid sick leave (14 days) will be provided to individuals who must be absent from work to care for dependents or household members who test positive for COVID-19, have COVID-19 symptoms and/or are directed by a medical provider or Company protocol to self-quarantine.
The company is paying for 100% of COVID-19 testing for employees and all virtual health screenings conducted by its insurance provider. It is also seeding an assistance fund with $100,000 to support employees significantly impacted by COVID-19.
J.M. Smucker is also maximizing production at its manufacturing facilities to make its most in-demand products and expanding the hours of many of its distribution centers, so retailers can continually replenish their inventories.
Johnson & Johnson
Johnson & Johnson is working on producing a coronavirus vaccine and says it can potentially make 300 million vaccines annually. The company has committed to supply 1 billion vaccines worldwide.
The Johnson & Johnson Center for Health Worker Innovation is also joining #FirstRespondersFirst, an initiative created to support and sustain the health and well-being of frontline workers amid the pandemic.
The company has also committed expertise and assets to fight the pandemic through a life sciences collaboration with the Bill & Melinda Gates Foundation.
JPMorgan Chase is offering mortgage and car payment assistance during the coronavirus pandemic.
The company is also giving bank tellers and other “front-line employees” a one-time bonus of up to $1,000 and giving all employees up to five extra paid leave days.
Kimberly-Clark has enhanced its paid leave policies for employees and accelerated production on in-demand products like toilet paper. The company also launched its #ShareASquare campaign to encourage customers to share toilet paper, instead of stockpiling it.
The company has donated millions of its products around the world, including 1 million rolls of Cottonelle to the United Way Worldwide COVID-19 Response and Recovery Fund, 5 million diapers to the National Diaper Bank Network, and 1 million U by Kotex products to the Alliance for Period Supplies.
Kohl’s customers can now shop online and get their items within two hours through limited contact curbside pick-up. The store is also extending its 180-day return policy to include the first 30 days after its stores reopen.
Kohl’s Rewards and Yes2You Rewards issued in March have been extended through April 30. Kohl’s will also discuss financial assistance options with customers in need.
Kohl’s gave all store associates two calendar weeks of pay after closing its stores nationwide.
Kraft Heinz is donating millions worth of products, including Kraft Macaroni & Cheese, Heinz Gravy, Planters Nut Mixes, DEVOUR frozen meals, and a number of other items, which will be provided to Feeding America member food banks.
The company has also partnered with Babytree in China to donate more than 4,000 boxes of Heinz infant food to families in need through the Shanghai Fosun Foundation.
In the U.K., Kraft Heinz is partnering with Magic Breakfast to deliver 12 million free breakfasts for school children in need.
And in Canada, the company is donating to Food Banks Canada, starting with more than 100,000 boxes of KD/Kraft Dinner.
Kroger has established emergency leave guidelines to provide paid time off for associates diagnosed with, experiencing symptoms of, or placed under quarantine for the coronavirus. It has also made more than $5 million available through its Helping Hands fund to provide financial support to associates experiencing hardships due to coronavirus, including childcare costs.
Kroger has given frontline hourly associates an appreciation bonus—$300 for full-time associates and $150 for part-time associates, as well as a $2 increase to their standard base rate of pay.
The company has also waived prescription delivery fees for customers, and has formed employment partnerships with local, regional, and national businesses from the most-affected industries to temporarily move employees to roles at Kroger.
The Kroger Family of Companies are also accepting Supplemental Nutrition Assistance Program (SNAP) benefits for pickup. The low-contact service allows customers to shop online for groceries on Kroger.com or the Kroger app and pick up their order curbside at a nearby Kroger store.
L3Harris is donating thousands of protective suits for a hospital in Virginia and masks to a medical group in New York, and making grants available to eligible employees impacted in the wake of COVID-19.
Company engineers and scientists also are working jointly with University of Utah Health to manufacture positive air pressure respirators to keep hospital staff safe, producing medical grade components for respirators for Parkview Health in Indiana, and volunteering to create STEM-oriented online educational videos for out-of-school students.
Lear added capacity at its AccuMED production facility to produce protective masks and has donated masks to the Detroit Medical Center and the City of Detroit for use by police and fire departments.
Lear had designed a facemask in response to the shortage of PPE in China and has since expanded to seven production lines to produce about 25,000 units per day. It is also moving to start production at plants in Mexico and Europe to manufacture protective masks.
Once fully operational, Lear will have the global capacity to produce 125,000 masks per day.
One of its facilities is currently designing and developing full face shield visors for production.
Lear is also making available to all organizations its Safe Work Playbook, a newly created interactive guide offering potentially helpful practices in response to the coronavirus.
Liberty Mutual Insurance Group
For auto and home insurance customers who are negatively impacted by the coronavirus, Liberty Mutual is extending payment dates and waiving fees.
The company said it would refund approximately $250 million to auto-insurance customers, or 15% of their premiums for two months.
Liberty Mutual is also making 100 boxed lunches a day for youth experiencing homelessness in Boston.
Lockheed Martin is lending its engineering and technical capabilities to federal, state, and local officials.
The company is donating the use of its corporate aircraft and vehicle fleet for coronavirus-relief logistical support and medical supply delivery and the use of its facilities for crisis-related activities, including critical medical supply storage, distribution, and coronavirus testing.
Lockheed has donated PPE to local hospitals and has initiated the production of face shields, while providing engineering support to initiatives to accelerate production.
Lowe’s has developed an app to implement a new customer limit protocol on products, and they company stopped selling all N95 medical masks so they could be donated to hospitals, along with its other PPE donations.
Lowe’s implemented a temporary $2-per-hour wage increase for all full-time, part-time, and seasonal hourly associates for the month of April. The company also paid $80 million in special payments to hourly associates on March 31—$300 for full-time associates and $150 for part-time and seasonal associates.
Lowe’s is offering 14 days of emergency paid leave for all associates who need it, extended emergency paid leave up to a total of four weeks for those at a higher risk for severe illness from the coronavirus, offering an extended telemedicine benefit through Teladoc to all associates and their families, and stocking food pantries in stores for employees.
Macy’s has extended its return policy by 60 days and is giving customers extra time to shop with Star Money. Rewards that expired on March 1 will be redeemable until at least June 1.
Through June 30, Marriott is letting guests with both new and existing reservations make full changes or cancellations up to 24 hours prior to their arrival.
Marriott is giving away millions worth of hotel stays for healthcare professionals in the U.S. through its Rooms for Responders initiative. It also launched the Community Caregiver Program, which provides significantly discounted rates for first responders and healthcare professionals who want to book rooms at hotels in close proximity to the hospitals where they are working.
Many of the company’s properties have made donations to crisis relief efforts, including unused produce and food products, masks, gloves, sanitizers, and cleaning products.
For Bonvoy members, Marriott is giving status extensions through February 2022, and the expiration of points will be paused until February 2021. Members can also donate their points to relief organizations.
Mastercard has donated 25,000 respirator masks to New York City hospitals and has also partnered with the Bill & Melinda Gates Foundation and Wellcome Trust to identify, assess, develop, and scale up coronavirus treatments.
The company is providing U.S. small business owners with free cyber vulnerability assessments and identity theft protection, as well as resources to help them understand consumer spending trends in their areas.
Mastercard has also made its Girls4Tech online curriculum for grades 3-7 available to parents and teachers and is pushing for contactless payment limit raises around the world.
McDonald’s is planning to donate 400,000 KF94 masks to the State of Illinois emergency operation center for those on the front lines of the pandemic. It also donated 750,000 N95 masks to the City of Chicago and 250,000 to the state of Illinois.
McDonald’s donated nearly 3 million pounds of food to support local communities during the coronavirus pandemic, including dairy, produce, fruit, bakery items, and more than 1.2 million pounds of beef.
U.K. and Irish franchisees have donated gloves, aprons, and cleaning products to local charities and care homes. They also partnered with Food Drop to create 230 community hubs to distribute food at its closed restaurants.
Some locations in Australia have added staple food items, like milk and bread, to their menus, so customers can buy basics through contactless takeaway and drive-thrus.
In Guatemala, McDonald’s restaurants are donating meals to people building new, temporary hospitals.
McKesson is limiting PPE orders to current customers and monitoring the amount ordered to reserve supplies for critical workers.
Merck has provided 1.3 million masks, other PPE, and equipment globally, millions of dollars worth of medicine to China, and more than 25,800 inhalers in the U.S. The company is also actively engaged in efforts to help find treatments for the coronavirus.
Merck has partnered with the Bill & Melinda Gates Foundation and a consortium of life-sciences companies to accelerate the development, manufacture, and delivery of vaccines, diagnostics, and treatments for the coronavirus.
MetLife is willing to allow employees who are furloughed, temporarily laid off, or have reduced hours or salary to continue their coverage for 12 months. MetLife will also extend the grace period for premium payments to 60 days after the due date.
Micron has donated its surplus PPE and health scanning systems to local hospitals and testing centers, including 300,000 protective masks.
The company has also offered some of its properties to local officials to support hospitals and house patients.
Micron is expediting its payments to the more than 500 small businesses it works with and prioritizing all shipments of medical equipment.
For employees, Micron is giving a one-time payment to many team members, starting with $1,000 to those earning less than $100,000. Its team member relief fund will also provide up to $5,000 of aid per employee, based on need.
Microsoft has begun a supercomputing collaboration with NantWorks’ ImmunityBio to map out the spike protein of the coronavirus to understand the means it uses to pry its way into and infect human cells.
It has created Bing COVID tracker, a new remote learning community for distance learning, and made Minecraft: Education Edition available for free to teachers and students with O365 Education accounts.
Microsoft will continue to pay all vendor hourly service providers their regular pay during reduced service and is offering its Healthcare Bot service, powered by Microsoft Azure, to organizations on the frontlines of the coronavirus response to help screen patients for potential infection and care.
Microsoft also announced it will give workers and additional three months of paid parental leave due to school closures.
Molina is covering coronavirus testing—customers will not be charged a co-pay or cost share. It is also relaxing its prescription refill timing to allow refills up to seven days early at least.
Mondelez is giving hourly employees a $2-per-hour pay increase through May 2 and a $125-per-week bonus for sales representatives.
Any impacted U.S.-based employees will receive up to two additional weeks of paid leave at 100% of pay. The company has given millions in in-kind support to community partners’ emergency relief efforts around the world.
Nationwide has made donations of medical supplies, including masks and surgical gloves, to hospitals in Ohio and Iowa. It is also reviewing hardship requests based on individual circumstances.
Nike is working with Oregon Health & Science University on a medical face shield prototype it plans to start producing for hospitals.
The company is paying employees at stores and distribution centers for the duration of the coronavirus shutdown.
Northwestern Mutual is offering customers financial assistance, including a 60-day grace period for individual and group policies.
Office Depot is offering curbside pickup for customers, select free printing services through April 30, converting its annual Depot Day of Service program to support the most disadvantaged schools and after-school programs, and supporting an Electronic Device Drive for South Florida families in need to enable remote learning for students.
Oracle is collaborating with the World Health Organization on an open-data hub that will use blockchain technology to check the veracity of data relating to the coronavirus pandemic.
PepsiCo is giving enhanced benefits to all U.S.-based employees and additional compensation to U.S. frontline employees—a minimum of $100 per week for full-time employees. Employees who must quarantine, care for someone diagnosed with the coronavirus, or take care of a child will receive 100% of their pay. Employees who work at a facility that must be closed will receive 100% pay for up to 12 weeks.
PepsiCo employees are also eligible for free coronavirus testing, a “Crisis Care” reimbursement of $100 a day for child care, and access to specially-trained mental health professionals.
The company is also partnering with the USDA and the Baylor Collaborative on Hunger and Poverty to deliver 1 million food boxes to students in rural America.
Performance Food Group
PFG is sharing more than 1,100 of its associates with partners to help keep grocery shelves stocked and is building out its distribution capabilities.
The company is also providing online resources to assist customers in securing small business loans and access to free safety training courses.
Through showmetheeats.com, PFG is highlighting local restaurants that are open for business during the coronavirus pandemic, as well as expanding its partnerships with local food banks.
Pfizer is working to develop antiviral therapies and vaccines to combat the coronavirus, while increasing production, shifting demand to the most critical products, and donating medications.
Pfizer researchers have identified anti-viral compounds which have shown activity for highly related viruses and that may have potential to address COVID-19 and are working with a third party to screen these compounds.
The company has also committed expertise and assets to fight the pandemic through a life sciences collaboration with the Bill & Melinda Gates Foundation.
Philip Morris International
PMI volunteers are supporting national and local efforts to combat the virus in more than 60 countries, including in-kind donations, providing PPE to trade partners, and procurement support to purchase essential items to care communities. Employees are also volunteering to help elderly, low-income, and other vulnerable populations.
Some of Philip Morris’ factories are producing hand sanitizer and masks for local communities.
The company will not terminate the employment of any employee during the coronavirus crisis and will continue to provide regular compensation to all employees.
PNC Financial Services Group
PNC will offer financial assistance to customers and small businesses impacted by the coronavirus and is providing billions of dollars in incremental loans.
Procter & Gamble
Procter & Gamble has donated millons of products across 30 brands in more than 20 countries and installed new lines to start production of hand sanitizer in five manufacturing sites around the world. The company is further expanding manufacturing capacity to produce at least 45,000 liters per week when fully operational.
Work is also underway at nearly a dozen Procter & Gamble manufacturing sites around the world to produce face masks.
Progressive is waiving late fees and won’t cancel any active policies due to non-payment through May 15.
Prudential has waived April rent for tenants in its retail spaces in Newark, N.J.
Prudential Financial has also donated 300 bottles of hand sanitizer and 153,000 face masks—including 75,000 N95 respirators—for New Jersey healthcare workers.
Publix Super Markets
Publix is offering rent relief to businesses operating in Publix-owned shopping centers that have closed due to the coronavirus pandemic. This includes waiving rent for two months, as well as payments for common area maintenance fees and taxes.
Publix has also implemented senior shopping hours at its stores.
Ralph Lauren Corporation is starting the production of 250,000 masks and 25,000 isolation gowns for donation with its U.S. manufacturing partners.
Rite Aid has joined the White House COVID-19 Response Working Group and piloted coronavirus testing at its Philadelphia location for healthcare workers and first responders.
The company is offering senior shopping hours for customers over 65 or those who have a weakened immune system. It also launched a new telehealth service, RediClinic@Home, and is offering a 30% discount to Wellness+ rewards members over 65. Home-delivery service of medications is available upon request and delivery service fees for eligible prescriptions will be waived.
Rite Aid is also giving its hourly associates a Hero Pay increase of $2 per hour through at least May 2 and current management a Hero Bonus of $1,000. Rite Aid is also offering Pandemic Pay, which ensures diagnosed or quarantined associates are compensated and increased its associate discount to 35% through at least April.
Samsung has donated products and technology to aid frontline healthcare workers in local hospitals across New York and New Jersey.
To assist school systems with their transition to remote learning, it has expedited the delivery of nearly $3 million in technology and supplies to local schools across the country.
For employees, S&P Global expanded global care leave to two weeks; increased minimum sick leave to two weeks; is offering flexibility for those simultaneously caring for children or elderly family; provided a global technology subsidy to accommodate the work-from-home environment; extended its global Employee Assistance Program to provide wider access to mental health services; committed to provide pay for anyone who contracts COVID-19; and extended 2019 vacation carryover to December 31.
The company is also providing complimentary research, reports, analytics, and data pertaining to the COVID-19 outbreak to the public.
It has introduced a special website containing original, exclusive, and curated research content from each of its divisions focusing on how COVID-19 is impacting public health, the global economy, and the financial and commodity markets.
S&P Global Market Intelligence is offering complimentary access to Panjiva’s Supply Chain Intelligence platform to hospitals and relevant government agencies, helping them in tracking the supply chains of ventilators and personal protective equipment (PPE).
Sherwin-Williams is donating tens of thousands of N95 masks, protective gloves, and coveralls to hospitals, clinics, and first responders across the U.S.
The company has also delivered critical coatings products to producers of ventilators, oxygen tanks, and hospital bedframes; and donated 150 gallons of paint and other materials to Chicago convention center McCormick Place to help transform it into a care facility expected to serve 3,000 patients.
For employees, Sherwin-Williams has enhanced paid sick and/or family leave and approved temporary leaves of absence during the coronavirus pandemic. The company has also established a COVID-19 Intranet Resource Center and is offering telehealth services at no cost to all employees.
Southwest is extending the expiration date of some customer travel funds through June 30, 2021. Any travel planned through the end of April can be changed online for up to 60 days from the original date of travel.
The airline is also offering free cargo transport of critical supplies for hospitals.
Stanley Black & Decker
Stanley Black & Decker is collaborating with Ford and 3M to supply a DEWALT portable battery solution for their new Powered Air-Purifying Respirators (PAPR), which will be used to help protect healthcare professionals on the front line as they treat patients of the COVID-19 pandemic.
The company also created a $5 million employee relief fund and a COVID-19 Community Response Task Force to apply the company’s innovation and expertise to help mitigate the effects of the pandemic. It is also printing 3-D face shields and working on mask technology innovations.
Starbucks is delaying the expiration of all Stars scheduled to expire.
For employees, Starbucks is also offering: Catastrophe Pay, meaning all employees will be paid until May 3, even if they choose to stay home; Service Pay, giving employees who did work an additional $3 per hour through May 3; hardship grants for employees experiencing financial difficulties; expanded childcare options; and adding a new temporary food benefit and partner discount for all employees.
Starbucks is also giving frontline responders a free tall brewed coffee at no charge through May 3.
State Farm Insurance
State Farm insurance is providing customers financial flexibility and assistance during the coronavirus pandemic. It is also giving auto customers a credit of about 25% of their premium (amount varies by state) for the time period of March 20 through May 31.
Employees who are caring for themselves or household members who tested positive for COVID-19 will receive paid administrative leave.
Synchrony Financial is offering customers financial assistance, including waiving fees and charges across credit card accounts and raising credit limits.
For employees, the company is expanding childcare and eldercare benefits, covering the cost of co-pays for virtual doctor visits, and giving complimentary meals. Associates and frontline leaders will receive a one-time special bonus, and all contractors will continue to be paid, even if they are not working.
Target is investing more than $300 million in added wages, a new paid leave program, back-up child care, bonus payouts, and relief fund contributions. The company has set aside time for team members to shop for essentials.
Target is reserving the first hour of shopping each Tuesday and Wednesday to support vulnerable guests, including the elderly and those with underlying health concerns. The company, which has 1,800 stores, also allowed the use of its parking lots for coronavirus testing sites.
Target is also fast-tracking the flow of products that are in highest demand, including food, medicine, and other essentials.
Tenet is working around the clock, screening and treating patients with coronavirus, providing care through virtual visits, off-site locations, and emergency services.
Thermo Fisher Scientific
Thermo Fisher Scientific is conducting coronavirus-related research—from pathogen detection and epidemiological studies to potential vaccine development; expediting shipments of medical supplies and equipment; and has designed and developed products to monitor and validate coronavirus molecular diagnostic tests, as well as a coronavirus test to provide patient results within four hours.
Through April 2020, TIAA Bank is waiving fees for wire transfers, ATM transactions, insufficient funds, and late credit card payments. It is also increasing limits on debit and cash withdrawals, allowing credit card customers to skip a monthly payment without penalty, pausing monthly mortgage payments, and extending rate locks on refinance loans from 60 to 90 days.
TJX extended pay for all associates until the week ending April 11.
Travelers is automatically giving U.S. personal auto insurance customers a 15% credit on their April and May premiums through its new Stay-at-home Auto Premium Credit Program.
The company is also offering billing relief to customers, including suspending cancellation and nonrenewal of coverage due to nonpayment through May 15—no interest, late fees, or penalties will be charged.
Travelers is accelerating commission payments to eligible agents and brokers during the coronavirus crisis and is providing telemedicine options for injured employees, including telerehabilitation for physical therapy visits.
Travelers is also setting aside funds to pay the wages and health benefits for eligible third-party contract employees to keep them employed.
Tyson has shifted production at its plants and rerouted products to meet increased demand.
The company created a Community Response Fund that has distributed 16 million meals to non-profit organizations working to help people across the U.S.
For employees, Tyson is relaxing attendance policies and waiving the co-pay, co-insurance, and deductible for doctor visits for coronavirus testing, as well as eliminating pre-approval or preauthorization steps and relaxing refill limits.
UP donated 6,600 N95 masks to Nebraska Medicine employees.
United Continental Holdings
United has begun flying a portion of its Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer medical supplies to and from U.S. hubs and key international business locations.
United is also offering travel waivers and no change fees to customers.
United Parcel Service
UPS is assisting the federal government with logistics, planning, and operations to support the opening and regular operation of community-based drive-up coronavirus testing sites in several cities.
The company has also agreed to a 10-day paid-leave policy that covers approximately 300,000 full and part-time hourly employees if they should become directly impacted by the coronavirus.
United Technologies has committed to donate 19,000 masks, 75,000 pairs of gloves, and 3,000 medical grade Tyvek suits to support U.S. national efforts against the coronavirus.
UnitedHealth Group is waiving out-of-pocket costs for coronavirus testing and testing-related visits, as well as treatment, and providing 24/7 access to telehealth services.
The company has also rolled out a digital platform, which includes a coronavirus symptom checker and risk evaluation for its customers.
USAA is automatically giving all members with an auto insurance policy in effect as of March 31 a 20% credit on two months of premiums, as they are driving less due to the coronavirus pandemic.
The bank has instituted a premium pay program to provide critical front-line employees with a temporary 20% hourly wage increase. Flexible leave policies have also been expanded, and no jobs will be eliminated during the coronavirus crisis.
For customers, the company is offering financial assistance on mortgages, loans, and leases.
U.S. Foods Holding
U.S. Foods has secured approximately 20 retail distribution to maintain the U.S. food supply.
It has donated more than 150 semitruck loads in food and supplies to be distributed through Feeding America and other local organizations across the U.S.
Valero is offering account assistance to its credit card customers who have been impacted by the coronavirus.
Valero is also expanding the scope of its family illness leave to cover time spent at home caring for children who are unable to attend school or daycare.
The Verizon Response Team has deployed portable cell sites, WiFi hotspots, and free charging stations across the U.S. at emergency operations centers, mobile testing sites, and quarantine areas.
For customers, Verizon is waiving late, activation, and upgrade fees, as well as overage charges, through May 13 and giving 15GB of additional high-speed data. Low-income customers who have Lifeline services will have all billing charges waived for 60 days, and Verizon will also offer a new affordable internet option.
Fios and DSL broadband internet plans have no data caps, and free international calling is available to select countries impacted by the coronavirus through the end of April.
Verizon is also giving customers unlimited domestic calling, and Fios TV subscribers will receive free premium channels through April 30. Verizon Wireless and Fios customers can access up to 60 days of education resources, tools, and games at no cost.
Visa is working with governments to raise contactless or “tap to pay” limits globally.
It is also helping local businesses through its Back to Business database, which highlights merchants in five U.S. states hit hard by the coronavirus. Visa plans to expand this initiative to the entire U.S. and additional global markets in the coming weeks, as well as embed the service into mapping and local social media platforms.
It is also waiving monthly fees for small businesses who utilize its e-commerce gateway Authorize.net to establish their online business through June 1.
Visa has pledged no coronavirus-related layoffs in 2020.
Voya Financial is crediting back to defined contribution plan participants: fees associated with coronavirus-related distributions allowed under the CARES Act; hardship distribution fees; and loan initiation fees. Voya will also provide—through Sept. 30—free access to a range of online resources and to Voya Financial Advisors.
For employees, Voya also enhanced several of its benefits and policies, including waiving fees for virtual visits, COVID-19-related testing and home delivery prescriptions; and automatically approving the first two weeks for short-term disability and family medical leave requests.
Walgreens Boots Alliance
Walgreens Boots Alliance is working with the U.S. federal government to expand access to coronavirus testing, offering its parking lots as drive-thru testing sites.
In the U.K., the company is offering testing via the government to key NHS workers.
Walmart is giving millions in bonuses and salary advances to hourly and supply chain associates. For stores that are part of a mandated quarantine, the company will give employees up to two weeks of pay.
WellCare Health Plans
WellCare is extending coverage for coronavirus testing and screening services for Medicare members and waiving all associated member cost share amounts.
Wells Fargo is giving homeowners a three-month payment suspension that can be extended to six months. The company is also, on a case-by-case basis, offering fee waivers, payment deferrals, and other expanded assistance for credit card, auto, mortgage, small business, and personal lending customers who contact them.
Western Digital has donated more than 7,000 medical-grade gloves and will deliver 243,000 surgical masks to local hospitals and medical facilities in addition to the masks, gloves, face shields, hazmat suits, and other PPE it has made available to frontline medical workers.
Xerox has teamed up with Vortran Medical to rapidly scale up production of the Go2Vent, an inexpensive, disposable ventilator—up to 1 million units—that can serve as a critical stopgap for hospital-grade ventilators. It will be rapidly scaling up production from approximately 40,000 units in April to between 150,000 and 200,000 a month by June.
The company has also partnered with Hickey Freeman to co-design and produce 10,000 medical-grade face masks using printer filters.
Xerox launched Xerox Support Engage, a new mobile app in select regions that allows customers to text or video chat with a digital support expert.
More coronavirus coverage from Fortune:
—Everything you should know about mortgage forbearance and skipping payments
—How to avoid falling for proliferating coronavirus scams
—3 strategies small business owners are using to get their SBA stimulus loans faster
—When will your SBA loan be approved? Why the process is moving so slowly
—No, 5G does not cause or spread the coronavirus. What medical experts say
—JP Morgan’s Jamie Dimon lays out a future worse than 2008 in his annual letter
—Companies are getting more comfortable hiring fully remote employees
—PODCAST: COVID-19 might have upended the concept of the best companies of the year
—VIDEO: 401(k) withdrawal penalties waived for anyone hurt by COVID-19
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