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Bob Jordan, chief commercial executive officer of Southwest Airlines
FinanceSouthwest Airlines CEO is giving travelers caught in Christmas chaos 25,000 frequent-flyer points to say sorry
By The Associated PressJanuary 4, 2023
Canceled Southwest Airlines flights, as seen on a monitor at Los Angeles International Airport
Personal FinanceSouthwest Airlines is trying to win back its once-loyal passengers with free rewards points worth up to $300
By Alicia AdamczykJanuary 3, 2023
Southwest Airlines passengers were threatened with arrest on Christmas for ‘trespassing’ at the airport they were stranded in
LifestyleSouthwest Airlines passengers were threatened with arrest on Christmas for ‘trespassing’ at the airport they were stranded in
By Steve MollmanDecember 30, 2022
The Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
LifestyleThe Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
By Steve MollmanDecember 29, 2022
Robert Jordan
Leadership‘We’re behind,’ Southwest CEO admitted just a month ago. ‘As we’ve grown, we’ve outrun our tools.’
By Mary Schlangenstein, Ryan Beene and BloombergDecember 28, 2022
Southwest passengers
LeadershipSouthwest CEO vows to be ‘back on track before next week’ as tracking software shows it’s canceling 91% of all flights in the U.S.
By David Koenig and The Associated PressDecember 28, 2022
Southwest Air’s execs overwhelmed by winter storm as memos reveal “state of operational emergency”
EnvironmentSouthwest Air’s execs overwhelmed by winter storm as memos reveal “state of operational emergency”
By Ryan Beene and BloombergDecember 28, 2022
Southwest passengers
FinanceSouthwest Airlines will fly one-third of its scheduled flights this week, and customers are furious
By Luisa BeltranDecember 27, 2022
Southwest passengers
LifestyleSouthwest again cancels most of its flights on Tuesday, marking it as an outlier in the airline industry
By Leah Nylen, Ryan Beene and BloombergDecember 27, 2022
Southwest passengers
Lifestyle‘Unacceptable’ Southwest Airlines to fall under federal probe after it cancels nearly 75% of all flights on Monday. ‘We’ve been chasing our tails.’
By The Associated PressDecember 27, 2022
Southwest pilot sues airline after a colleague locked them together in the cockpit and exposed himself to her
FinanceSouthwest pilot sues airline after a colleague locked them together in the cockpit and exposed himself to her
By Terry Spencer and The Associated PressOctober 6, 2022
A Southwest Airlines plane.
PoliticsFlight attendant fired for sending anti-abortion messages to her union’s president receives $5.3 million jury award
By Chris MorrisJuly 15, 2022
Businessman at an airport.
LifestylePassengers are unhappy as airlines get back to post-pandemic schedules
By Chris MorrisMay 11, 2022
Southwest Airlines CEO Bob Jordan
Leadership‘Business is coming back,’ says Southwest Airlines CEO
By Susie Gharib and Stephen MerenesApril 28, 2022
Southwest Airlines CEO Robert E. Jordan.
Health‘I think it’s a great thing’: Southwest Airlines CEO celebrates the end of the plane mask mandate
By Susie Gharib and Tristan BoveApril 19, 2022
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