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Southwest Airlines

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Icy storm in Texas
Success
Winter weather causes hundreds of flight cancellations—and a big chunk of them are from Southwest
By The Associated PressJanuary 31, 2023
Pete Buttigieg
Success
Buttigieg’s Transportation Department says it’s investigating Southwest Airlines ‘holiday debacle that stranded millions’
By David Koenig and The Associated PressJanuary 26, 2023
Southwest is paying its pilots millions in bonuses after cancelling 16,700 flights during a holiday meltdown
Success
Southwest is paying its pilots millions in bonuses after cancelling 16,700 flights during a holiday meltdown
By Chris MorrisJanuary 23, 2023
Travelers check in at a Southwest Airlines ticket counter
Success
Southwest Airlines pilots are taking a historic vote on authorizing a strike after the holiday flight meltdown that grounded more than 16,000 planes
By Mary Schlangenstein and BloombergJanuary 18, 2023
An unhappy couple sits with their luggage near a Southwest Airlines airport desk
Newsletters
Southwest Airlines’ holiday week from hell may cost the company up to $700 million. Here’s what boards can learn from the fiasco
By Lila MacLellanJanuary 6, 2023
Southwest passenger
Leadership
Staring down half a billion dollars of damage, Southwest is banking on winning customers back: ‘In a lot of markets, there is little or no competition’
By David Koenig and The Associated PressJanuary 5, 2023
Bob Jordan, chief commercial executive officer of Southwest Airlines
Finance
Southwest Airlines CEO is giving travelers caught in Christmas chaos 25,000 frequent-flyer points to say sorry
By The Associated PressJanuary 4, 2023
Canceled Southwest Airlines flights, as seen on a monitor at Los Angeles International Airport
Personal Finance
Southwest Airlines is trying to win back its once-loyal passengers with free rewards points worth up to $300
By Alicia AdamczykJanuary 3, 2023
Southwest Airlines passengers were threatened with arrest on Christmas for ‘trespassing’ at the airport they were stranded in
Lifestyle
Southwest Airlines passengers were threatened with arrest on Christmas for ‘trespassing’ at the airport they were stranded in
By Steve MollmanDecember 30, 2022
The Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
Lifestyle
The Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
By Steve MollmanDecember 29, 2022
Robert Jordan
Leadership
‘We’re behind,’ Southwest CEO admitted just a month ago. ‘As we’ve grown, we’ve outrun our tools.’
By Mary Schlangenstein, Ryan Beene and BloombergDecember 28, 2022
Southwest passengers
Leadership
Southwest CEO vows to be ‘back on track before next week’ as tracking software shows it’s canceling 91% of all flights in the U.S.
By David Koenig and The Associated PressDecember 28, 2022
Southwest Air’s execs overwhelmed by winter storm as memos reveal “state of operational emergency”
Environment
Southwest Air’s execs overwhelmed by winter storm as memos reveal “state of operational emergency”
By Ryan Beene and BloombergDecember 28, 2022
Southwest passengers
Finance
Southwest Airlines will fly one-third of its scheduled flights this week, and customers are furious
By Luisa BeltranDecember 27, 2022
Southwest passengers
Lifestyle
Southwest again cancels most of its flights on Tuesday, marking it as an outlier in the airline industry
By Leah Nylen, Ryan Beene and BloombergDecember 27, 2022
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