• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
LeadershipBusinessperson of the Year

Vote: Businessperson of the Year 2014, reader’s choice | Retail Edition

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
November 10, 2014, 9:08 AM ET
Toys R Us Plans Restructuring
Photo by Tim Boyle—Getty Images

UPDATE: The polls have closed. Congrats to Macy’s CEO Terry Lundgren, winner of this year’s Businessperson of the Year, reader’s choice — Retail edition. Thanks for voting!

Every year, Fortune selects its Businessperson of the Year, a performer whose vision and leadership puts them heads and shoulders above the rest. Before we reveal this year’s winner on November 13, Fortune would like you, our readers, to pick an MVP from industries like finance, autos, and tech. In today’s installment, Fortune writer Phil Wahba rounds up the retail and consumer sectors’ top execs for 2014. Cast your vote below.

The year has been a tough one for retailers, restaurants and makers of consumer products as, once again, U.S. consumers proved to be frugal in the absence of meaningful wage gains. In July, as it became apparent that consumer spending in the first half of the year was a bust, the National Retail Federation lowered its 2014 forecast. In the weeks that followed, retailers ranging from Family Dollar Stores (FDO) to Wal-Mart Stores (WMT) to J.C. Penney (JCP) sounded pessimistic notes about the rest of 2014, including the holiday season.

But a handful of consumer-facing companies managed to grow in this tough environment, whether by embracing technology, out-executing rivals or quickly adapting to change. The following executives are standouts for their role in helping their companies buck the overall poor trends in the consumer and retail industries.

37. Terry Lundgren
Photo: Jin Lee/Bloomberg/Getty Images
Photo: Jin Lee/Bloomberg/Getty Images

Terry Lundgren—Macy’s CEO

Macy’s has outperformed rivals J.C. Penney, Kohl’s, Sears, and Dillard’s in terms of profit and sales growth under the watch of CEO Terry Lundgren. The department store has been quicker than its competitors in recognizing the importance of integrating its e-commerce and store operations. Macy’s now uses all of its stores help it fill online orders, which ensures fast delivery and protects margins as fewer items end up in the clearance bin. By contrast, Penney and Kohl’s are only now getting around to that approach, and they are scrambling to catch up. This has allowed Macy’s to grab a bigger piece of the growing e-commerce pie, sending its shares to all-time highs earlier this year.

Looking to build on its lead, Macy’s recently announced several new digital initiatives, such as “smart” fitting rooms at its Bloomingdale’s chain. On top of that, the company announced last month that it will open its first ever Macy’s store overseas, in the United Arab Emirates, yet another move that could leave rivals in the dust. And this year, Lundgren appointed a president, Jeff Genette, laying the groundwork for a smooth succession in a few years, a major distinction from the leadership drama seen at Penney, Target, and others.

rich_headshot
Courtesy: Dollar General
Courtesy: Dollar General

Richard Dreiling—Dollar General CEO

Despite a tough environment for low income shoppers, Dollar General has managed to post comparable sales gains that have been the envy of the retail industry. On Dreiling’s watch, Dollar General has expanded its product offerings, added thousands of stores (320 new stores this year alone so far, with many more on the way), and raised its profitability (its operating margin was 9.6% last quarter, twice as good as rival Family Dollar, which Dollar General is trying to buy). Dreiling, who became CEO in 2008 and led the company’s IPO the following year, is widely admired for his stewardship of the company, whose sales rose more than 80% to $17.5 billion during his term through Feb 1.

Dreiling announced his retirement last summer but then agreed to delay it indefinitely after Dollar General decided to bid $9.3 billion for Family Dollar in August, giving the CEO a chance at one more blockbuster move before he rides off into the sunset.

World Premiere of "Farmed and Dangerous," A Chipotle/Piro Production
Photo by Jason Kempin—Getty Images for Chipotle Mexican Grill

Steve Ells and Monty Moran—Chipotle Mexican Grill co-CEOs

The fast-casual chain seems to be unstoppable. In its most recent quarter, sales at Chipotle restaurants open at least 13 months rose by 19.8%, making it the envy of the restaurant industry. The popular burrito chain has for years defied gravity by offering premium organic and natural food, which has earned it the favor of Millennials while older fast-food rivals like McDonald’s have languished. What has made its growth all the more remarkable is that its sales per restaurant keeps rising, even without adding extra staff. Meanwhile, the restaurant operator has been able to raise prices to offset higher meat costs without losing business.

In a move that has earned it further kudos, Chipotle in the last year has cut virtually all genetically modified organisms (GMO) from its food supply. The firm’s shares fell recently when its 2015 sales forecast suggested Chipotle wouldn’t keep its momentum forever. Still, sales growth looks like it will remain several percentage points above those of rivals for years.

American Express Publishing Luxury Summit
Bloomberg via Getty Images

Michael Kowalski—Tiffany & Co CEO

So far, in his last full year as CEO, Kowalski has lifted global sales 10%, the result of his efforts in recent years to tap China’s insatiable appetite for Western brands. But more importantly, Kowalski seems to have finally gotten a handle on a problem that has plagued Tiffany for years: tepid U.S. sales of its relatively inexpensive silver jewelry that, despite Tiffany’s luxury aura, account for 25% of sales. That business has improved this year, thanks to Kowalski’s hiring of Francesca Amfitheatrof, Tiffany’s first ever female design director.

This year, Kowalski oversaw a big change in Tiffany & Co’s C-suite, naming a new CFO who has the trust of Wall Street, but also naming his own successor, Frederic Cumenal, who will replace him as CEO in March, putting the seal on a stellar 16-year run.

The Estee Lauder Companies Launches The 2013 Breast Cancer Awareness Campaign - New York City
William Lauder (left) and Fabrizio Freda (right)Photo by Kevin Mazur—WireImage
Photo by Kevin Mazur—WireImage

Fabrizio Freda—Estée Lauder CEO

Luxury cosmetics maker Estée Lauder is handily beating its competition, including L’Oréal and Elizabeth Arden, thanks to its broad portfolio of products and geographic markets, which has inoculated it against any single region’s weakness. Under Fabrizio Freda, Estée Lauder has established itself deep inside China, gaining a first-mover advantage in the region. He has also ramped up R&D spending at the company, giving Estée Lauder an edge in the skin care market, the most competitive and lucrative in the beauty sector. Also on his watch, the company has finally begun to fix a business that had been stumbling for years: fragrance, which is now growing by leaps and bounds. Freda, who has been CEO since 2009, has presided over a nearly 50% rise in revenue and has managed to grow an old, family-owned business.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

Latest in Leadership

MJ Burk Chun
InnovationBrainstorm AI
Confused by baby goats, having car nightmares, struggling to move from LA to Miami Beach — Robots are just like us, exec says
By Nick LichtenbergDecember 26, 2025
52 minutes ago
Andy Jassy
SuccessCareer Advice
As millions of Gen Zers face unemployment, CEOs of Amazon, Walmart, and McDonald’s say opportunity is still there—if you have the right mindset
By Preston ForeDecember 26, 2025
4 hours ago
Woman reading at home
Successlifestyle
The books, TV series, and podcasts CEOs are tuning into this holiday season to unwind and elevate their careers in 2026
By Emma BurleighDecember 26, 2025
4 hours ago
Greg Hart, CEO, Coursera.
SuccessLeadership
After 23 years working for Jeff Bezos, the CEO of a $1.3 billion skills platform shares lessons he learned from Andy Jassy and the Amazon founder
By Eleanor PringleDecember 26, 2025
7 hours ago
Kiara Nirghin, the co-founder and CTO of the applied AI lab Chima
AIBrainstorm AI
Gen Z founder on ‘AI anxiety’ and being pigeonholed as generation shortcut: that’s the ‘biggest misconception’
By Nick LichtenbergDecember 25, 2025
1 day ago
SuccessMillionaires
Meet the millionaires living the ‘underconsumption’ life: They drive secondhand cars, batch cook, and never buy new clothes
By Eleanor PringleDecember 25, 2025
1 day ago

Most Popular

placeholder alt text
Real Estate
Mark Zuckerberg gifted noise-canceling headphones to his Palo Alto neighbors because of the nonstop construction around his 11 homes
By Dave SmithDecember 25, 2025
1 day ago
placeholder alt text
Retail
Trump just declared December 26th a national holiday. What's open and closed?
By Dave SmithDecember 26, 2025
4 hours ago
placeholder alt text
Personal Finance
Trump turns government into giant debt collector with threat to garnish wages on millions of Americans in default on student loans
By Annie Ma and The Associated PressDecember 24, 2025
2 days ago
placeholder alt text
Economy
Even if the Supreme Court rules Trump's global tariffs are illegal, refunds are unlikely because that would be 'very complicated,' Hassett says
By Jason MaDecember 21, 2025
5 days ago
placeholder alt text
Success
Chinese billionaire who has fathered more than 100 children hopes to have dozens of U.S.-born boys to one day take over his business
By Emma BurleighDecember 25, 2025
1 day ago
placeholder alt text
Retail
Trump just declared Christmas Eve a national holiday. Here’s what’s open and closed
By Dave SmithDecember 24, 2025
2 days ago

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.