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customer service
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Page 4 of 8
Elon Musk’s Angry Customer Twitter Thread Is a Gold Mine of Customer Service Advice
By
Kirsten Korosec
September 18, 2017
Commentary
Airlines Need to Stop Taking Customers for Granted
By
Robert W. Mann, Jr.
and
R. Michael Baiada
May 11, 2017
Tech
How Amazon’s Bot Army Is Trouncing Walmart in E-Commerce Wars
By
Reuters
May 10, 2017
Tech
Those Annoying Chatbots Can Save Business Billions
By
Barb Darrow
May 10, 2017
Commentary
United Is Already Blowing a Chance to Save Its Reputation
By
Charles Lindsey
April 11, 2017
Retail
How Walmart Is Improving Its Pharmacy Service
By
Phil Wahba
February 28, 2017
Tech
Wells Fargo Pushes Into Artificial Intelligence
By
Reuters
February 10, 2017
Women’s March on Washington Protesters Got a Mid-flight Surprise on Southwest
By
Erika Owen
and
Travel + Leisure
January 21, 2017
Retail
Pizza Hut Is Looking to Fill 11,000 U.S. Jobs for the Super Bowl and Beyond
By
Phil Wahba
January 19, 2017
Tech
Salesforce Is Rallying Behind Messaging for Customer Service
By
Heather Clancy
December 13, 2016
How to Fix Your Terrible Customer Service
By
Mike Wood
and
AllBusiness.com
December 12, 2016
Tech
This Messaging App Is Helping Cox and Citizens Bank Reinvent Customer Service
By
Heather Clancy
November 25, 2016
Tech
This Startup Built a Bot That Will Fight to Lower Your Comcast Bill
By
Kia Kokalitcheva
November 16, 2016
Here’s What You Do When Customers Start Abandoning Your Business
By
YEC
and
AllBusiness.com
November 14, 2016
Tech
Meet the Chatbot Behind Hilton’s Online Concierge
By
Heather Clancy
November 7, 2016
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Economy
As national debt accelerates to $38 trillion, watchdog warns it's 'no way for a great nation like America to run its...
By
Nick Lichtenberg
Success
Corning CEO says Steve Jobs pressured him into making all the screens for the first iPhone: ‘Do you know what your...
By
Dave Smith
Success
The heiress of $10 billion Perdue Farms and the $12 billion Sheraton Hotels empire wore hand-me-downs, still rides the...
By
Emma Burleigh