• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryLeadership

Civics is becoming a 21st-century business skill

By
Carolyn Cawley
Carolyn Cawley
Down Arrow Button Icon
By
Carolyn Cawley
Carolyn Cawley
Down Arrow Button Icon
July 4, 2024, 12:28 PM ET

Carolyn Cawley is the outgoing president of the U.S. Chamber of Commerce Foundation and senior vice president of the U.S. Chamber of Commerce. Under her leadership, the Foundation launched The Civic Trust, a nonpartisan educational initiative committed to increasing civic literacy, skills, and participation across schools, workplaces, and communities.

Revelers stand on a float as they wait for the start of Fishtown Horribles Parade, ahead of Independence Day, in Gloucester, Massachusetts.
Revelers stand on a float as they wait for the start of Fishtown Horribles Parade, ahead of Independence Day, in Gloucester, Massachusetts.JOSEPH PREZIOSO - AFP - Getty Images

The Fourth of July is a day typically filled with food, festivities, and fireworks in the U.S., as our nation celebrates the passage of the Declaration of Independence in 1776. But this day commemorates something else, too.

Our celebration of Independence Day is an opportunity to reflect on our country—the progress we have made and the work we must still do to strengthen our democracy and communities as we look toward the future.

Like a successful business, democracy only works when all of its components function well. The very skills that formed this great experiment are the same skills that spark the inspiration and innovation necessary for breakthrough ideas and continued economic growth. In other words, civics is a 21st-century business skill.

Critical thinking, problem-solving, negotiation, curiosity, adaptability, shared risk-taking, and other so-called “soft skills” are increasingly called “durable skills” because there’s nothing soft about them. In fact, a recent LinkedIn survey found that nine out of 10 global executives say they are more important than ever in the workplace.

Collaboration and shared risk-taking

in government, facilitating and making decisions requires people to work together. Whether it’s running a polling station on Election Day or serving on a municipal committee, the path to getting things done includes working with others who may hold opinions and ideas that are quite different from your own.

While our neighborhoods, houses of worship, schools, and other places where we gather with others may be homogenous, in the workplace, we are likely to encounter people who are different from us.

When team members with varied opinions and perspectives can work respectfully and effectively together, organizations win. Companies and teams adept in durable skills can be expected to deliver greater employee morale, improved product service or quality, and increased innovation, to name a few.

Defusing conflict and solving problems

Failure to understand how our government works is preventing people from finding common ground on basic issues. This lack of knowledge foments division, frustration, and ultimately, incivility and an inability to communicate effectively with others, especially those who see the world differently.

Most Americans believe the nation’s tone is uncivil (58%). However, when people have a shared understanding of organizations and processes, they can listen to others’ arguments and make strong rationales of their own. In doing so, they can better use reason to compromise and manage conflict.

Honing negotiation skills

Think about the way legislation is often crafted: Someone has an idea for change. Others may disagree. In an ideal world, they discuss their differences, find common ground, and draft legislation made stronger by a range of viewpoints.

Increasingly, managers are concerned about their team members’ unwillingness to compromise and inability to sit together and come to an agreement. By many accounts, our founding fathers held wildly differing opinions and argued fiercely. However, they were able to reach compromises that became our nation’s foundation.

Training critical thinking

While sometimes met with chagrin, jury duty is one of the most important ways citizens participate in our system of governance.

Being a good juror requires weighing evidence, questioning our own preconceptions, and asking good questions. These are the same critical thinking skills necessary in making key organizational decisions.

Building leaders

Understanding and participating in how our government is run teaches us how to operate in complex systems, navigate change, and use good judgment and reason to reach a goal. In short, civic engagement builds leaders who can apply those skills in myriad ways, including in the workplace.

Americans are eager for employers to help build bridges, create healthier discourse, and strengthen cooperation in the communities they serve. Eighty-two percent of Americans believe that businesses can play a role in bringing our country together, and nearly 75% of voters agree that businesses have a responsibility to protect our economic system and national environment.

Businesses can take small yet meaningful steps to boost civic engagement. For example, employers may offer their employees time off to serve as nonpartisan poll workers during local, state, and national elections, addressing a critical shortage across America. Or they can support employees selected for jury service by providing resources to help them prepare for their duties. They can also provide educational experiences that reintroduce employees to civics basics, empowering them to learn more about how our government works and how they can meaningfully participate. The U.S. Chamber of Commerce Foundation runs one of several such initiatives that help employers enhance civic skills within their teams.

As we prepare to celebrate Independence Day, now is the time for the business community to commit to elevating civics education and skills in the workplace.

More must-read commentary published by Fortune:

  • Booz Allen Hamilton CEO: America needs a whole-of-nation approach in its great power competition with China
  • ‘A head-in-the-sand approach’: The U.S. strategic drug stockpile is inadequate for a bird flu outbreak
  • The national debt is over $34 trillion. It’s time to tell the truth about the U.S. government’s finances
  • Fearless Fund counsel: The court ruling barring grants to Black women entrepreneurs should terrify CEOs

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Carolyn Cawley
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Personal Finance
Janet Yellen warns the $38 trillion national debt is testing a red line economists have feared for decades
By Eva RoytburgJanuary 5, 2026
1 day ago
placeholder alt text
AI
Experienced software developers assumed AI would save them a chunk of time. But in one experiment, their tasks took 20% longer
By Sasha RogelbergJanuary 5, 2026
2 days ago
placeholder alt text
Success
Blackstone exec says elite Ivy League degrees aren’t good enough—new analysts need to 'work harder' and be nice 
By Ashley LutzJanuary 5, 2026
1 day ago
placeholder alt text
Personal Finance
Current price of silver as of Monday, January 5, 2026
By Joseph HostetlerJanuary 5, 2026
2 days ago
placeholder alt text
Personal Finance
Current price of gold as of January 5, 2025
By Danny BakstJanuary 5, 2026
2 days ago
placeholder alt text
Future of Work
Bank of America CEO says he hired 2,000 recent Gen Z grads from 200,000 applications, and many are scared about the future
By Ashley LutzJanuary 3, 2026
4 days ago

Latest in Commentary

CES
CommentaryRobots
Beyond the CES hype: why home robots need the self-driving car playbook
By Jason CorsoJanuary 6, 2026
16 hours ago
AsiaTariffs and trade
Countries must move beyond seeing AI as a race, where one side must beat the other
By Boris Babic and Brian WongJanuary 3, 2026
3 days ago
trump
CommentaryVenezuela
5 takeaways on Venezuela in the aftermath of Maduro: A memo to CEOs
By Jeffrey SonnenfeldJanuary 3, 2026
3 days ago
Bhargava
CommentaryPasswords
You probably use the same password for 30 different websites. It’s time for a passkey. 
By Rishi BhargavaJanuary 3, 2026
4 days ago
Sweden
CommentarySweden
Meet Sweden, the unicorn factory chasing America in the AI race
By Oscar TäckströmJanuary 3, 2026
4 days ago
Eric Simons
Commentarystart-ups
15 years after skipping college to launch 3 startups, I believe the taboo around questioning higher ed is holding an entire generation back
By Eric SimonsJanuary 2, 2026
5 days ago