• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Successreturn to office

Amazon CEO Andy Jassy calls for a return to office: ‘Collaborating and inventing is easier and more effective when we’re in person’

By
Chloe Berger
Chloe Berger
Down Arrow Button Icon
February 17, 2023, 3:02 PM ET
Andy Jassy
Amazon is officially returning to the office this spring on a hybrid basis.Thos Robinson / Stringer—Getty Images

May 1 is International Workers Day. It also happens to be the day Amazon workers are set to return to office, according to a memo CEO Andy Jassy published Friday and sent to workers via email. 

In the memo, Jassy explained that working remotely, hybrid, and in person for almost three years has led the company to decide “we should go back to being in the office together the majority of the time (at least three days per week).”

Explaining that the call was made during a senior leadership team (the s-team) meeting earlier this week, he added that the decision boiled down to the executives prioritizing “what would best enable” Amazon to make customers’ “lives better and easier every day, and relentlessly invent to do so.”

That begins with boosting employee performance, Jassy wrote, adding that he believes learning from others, mentoring, and experiencing culture is easiest when Amazonians are in the office with their peers. 

“When you’re in-person, people tend to be more engaged, observant, and attuned to what’s happening in the meetings and the cultural clues being communicated,” he said, explaining that people can ask ad hoc questions more frequently and understand how people are processing information. Being in the office will also give new hires the opportunity to learn and be mentored, he added. 

It also fosters ideation before and after meetings, Jassy said, explaining that he thinks brainstorming happens through more spontaneous interactions. 

“Collaborating and inventing is easier and more effective when we’re in person. The energy and riffing on one another’s ideas happen more freely,” he wrote in the memo. In-person meetings, he emphasized, will help teams feel more connected.

Jassy acknowledged that this will take some time to figure out, as Amazon’s work-from-home policy was previously left to team leaders to decide.

Just last September, Jassy had a different stance on remote work.

“We don’t have a plan to require people to come back,” Jassy said at the Code Conference in Los Angeles. “We don’t right now. But we’re going to proceed adaptively as we learn.” Still, at the talk, he hinted that his preference was for in-person work, adding that inventing is more difficult in a remote space.

Amazon has had a rough couple of quarters: After a weak Q3 earnings report, the company’s value dropped below $1 trillion in November for the first time since early 2020. And like much of Big Tech, Amazon also announced big layoffs, cutting 18,000 jobs. Jassy was quoted trying to rally the remaining employees, saying that they will “redefine” the company in a transformation likely to be “misunderstood” by the market.

Responding to requests for comments, Amazon directed Fortune to the post, and a representative said they had “nothing more to add” at the time.

Learn how to navigate and strengthen trust in your business with The Trust Factor, a weekly newsletter examining what leaders need to succeed. Sign up here.
About the Author
By Chloe Berger
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Success
Marriott’s CEO spoke out about DEI. The next day, he had 40,000 emails from his associates
By Ashley LutzJanuary 1, 2026
1 day ago
placeholder alt text
Success
Melinda French Gates got her start at Microsoft because an IBM hiring manager told her to turn down its job offer—'It dumbfounded me'
By Emma BurleighDecember 31, 2025
2 days ago
placeholder alt text
Politics
Buddhist monks peace-walking from Texas to DC persist even after being run over on highway outside Houston
By The Associated PressDecember 30, 2025
3 days ago
placeholder alt text
Startups & Venture
Trump Mobile says its first-ever smartphone is delayed, and the government shutdown is to blame
By Dave SmithDecember 31, 2025
2 days ago
placeholder alt text
Success
Red Lobster’s 36-year-old CEO led the company after bankruptcy. Now he’s plotting the 'greatest comeback in the history of the restaurant industry'
By Sydney LakeJanuary 2, 2026
14 hours ago
placeholder alt text
Banking
Man says Goldman Sachs put him through a gauntlet of 39 one-on-one interviews—and the decisive conversation was less than a minute
By Dave SmithJanuary 2, 2026
14 hours ago

Latest in Success

6-7
North Americalanguage
Michigan college survey says ‘6-7’ is lowkey cooked, put in on the ‘Banished Words List’
By Corey Williams and The Associated PressJanuary 2, 2026
11 hours ago
Eric Simons
Commentarystart-ups
15 years after skipping college to launch 3 startups, I believe the taboo around questioning higher ed is holding an entire generation back
By Eric SimonsJanuary 2, 2026
12 hours ago
Person checking their phone in bed
Successlifestyle
Even top CEOs check their phones first thing in the morning—these are the apps business executives are reaching for
By Emma BurleighJanuary 2, 2026
14 hours ago
SuccessRestaurants
Red Lobster’s 36-year-old CEO led the company after bankruptcy. Now he’s plotting the ‘greatest comeback in the history of the restaurant industry’
By Sydney LakeJanuary 2, 2026
14 hours ago
Successreturn to office
Asking employees to come back to the office like the old days is the same as trying to ‘jam the toothpaste back in the tube,’ workforce expert says
By Mikaela Cohen and HR BrewJanuary 2, 2026
14 hours ago
The Goldman Sachs logo
BankingGoldman Sachs Group
Man says Goldman Sachs put him through a gauntlet of 39 one-on-one interviews—and the decisive conversation was less than a minute
By Dave SmithJanuary 2, 2026
14 hours ago