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Page 8 of 9
PepsiCo Marks 50th Anniversary At New York Stock Exchange
Leadership
PepsiCo CEO Indra Nooyi: Trust, but verify
By Jennifer ReingoldJune 27, 2015
88748586
Leadership
How U.S. Bank turned its sales model on its head
By Keith Ferrazzi and David WilkieJune 24, 2015
Hotel chains that get the most hate on social media
Leadership
Hotel chains that get the most hate on social media
By Christopher ElliottJune 18, 2015
SF Mayor Ed Lee Attends Opening Of Cloud Based IT Company In San Francisco
Tech
Zendesk’s new nonprofit aims to do more than just customer service
By Jonathan VanianMay 13, 2015
National Cable and Telecommunications Association Cable Show
Tech
Beset by big customer service problems, Comcast promises a big fix
By Michal Lev-RamMay 5, 2015
Walgreens workers no longer want you to ‘Be Well’
Retail
Walgreens workers no longer want you to ‘Be Well’
By Ben GeierMarch 26, 2015
Comcast tries yet again to fix its customer service (this time, online)
Tech
Comcast tries yet again to fix its customer service (this time, online)
By Tom Huddleston Jr.March 23, 2015
Target CEO Brian Cornell Rings NYSE Opening Bell On Black Friday
Leadership
Target and the not so mysterious mystery of customer service failures
By Rita Gunther McGrathMarch 11, 2015
American Airlines Announces New Destinations From LAX, Including Non Stop To Shanghai
Retail
American Airlines left passenger on hold for 6 hours
By Benjamin SnyderMarch 4, 2015
coffee cup
Leadership
Want loyal customers? Let them choose a worthy cause
By January 28, 2015
153449618
Leadership
All I want for Christmas are the newspapers I paid for
By Jeffrey PfefferDecember 23, 2014
BMW’s genius move is from Apple’s playbook
BMW’s genius move is from Apple’s playbook
By Doron LevinNovember 26, 2014
Allen And Company Annual Meeting Draws Top Business Leaders To Sun Valley, Idaho
Tech
Comcast CEO: “I was embarrassed” by customer service debacle
By JP MangalindanNovember 12, 2014
Cable Giant Comcast To Acquire Time Warner Cable
Leadership
Comcast is trying to fix its customer service problems (again)
By Tom Huddleston Jr.September 26, 2014
It’s not lost in translation
Tech
It’s not lost in translation
By Benjamin SnyderSeptember 18, 2014
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