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Page 27 of 83
Scott Kirby
Finance‘The system simply can’t handle the volume’: United Airlines CEO says the labor shortage will create a tough year for travel in 2023
By Prarthana PrakashJanuary 19, 2023
John Holland-Kaye
EnvironmentHeathrow CEO to Davos: ‘The wealthy people in this room’ need to pay even more to make flying greener
By Chris MorrisJanuary 17, 2023
Stranded traveler
FinanceWeeks after Southwest Airlines’ technology crashed and canceled thousands of flights, it was the FAA’s turn
By David Koenig, Michelle Chapman and The Associated PressJanuary 11, 2023
Bob Jordan
LeadershipSouthwest Airlines sees quarterly loss, $825 million hit from canceled Christmas flights chaos
By Michelle Chapman and The Associated PressJanuary 6, 2023
An unhappy couple sits with their luggage near a Southwest Airlines airport desk
NewslettersSouthwest Airlines’ holiday week from hell may cost the company up to $700 million. Here’s what boards can learn from the fiasco
By Lila MacLellanJanuary 6, 2023
Southwest passenger
LeadershipStaring down half a billion dollars of damage, Southwest is banking on winning customers back: ‘In a lot of markets, there is little or no competition’
By David Koenig and The Associated PressJanuary 5, 2023
man looking out airplane window
HealthDuring in-flight emergencies, sometimes airlines’ medical kits fall short
By Vignesh Ramachandran and Kaiser Health NewsJanuary 5, 2023
The Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
LifestyleThe Southwest Airlines debacle made (some of) its rivals do the unthinkable: Cap fares to help stranded passengers
By Steve MollmanDecember 29, 2022
Robert Jordan
Leadership‘We’re behind,’ Southwest CEO admitted just a month ago. ‘As we’ve grown, we’ve outrun our tools.’
By Mary Schlangenstein, Ryan Beene and BloombergDecember 28, 2022
Southwest passengers
LeadershipSouthwest CEO vows to be ‘back on track before next week’ as tracking software shows it’s canceling 91% of all flights in the U.S.
By David Koenig and The Associated PressDecember 28, 2022
Passengers checking in at a Southwest Airlines flight at Los Angeles International Airport
FinanceThe story behind Southwest’s terrible, horrible, no-good, very bad week
By Tristan BoveDecember 27, 2022
Southwest passengers
LifestyleSouthwest again cancels most of its flights on Tuesday, marking it as an outlier in the airline industry
By Leah Nylen, Ryan Beene and BloombergDecember 27, 2022
Southwest passengers
Lifestyle‘Unacceptable’ Southwest Airlines to fall under federal probe after it cancels nearly 75% of all flights on Monday. ‘We’ve been chasing our tails.’
By The Associated PressDecember 27, 2022
The former CEO of Walmart U.S. left the $300 billion retailer to lead Air New Zealand. Just days in, business screeched to a halt: ‘We went from doing $100 million a week to nothing’
LeadershipThe former CEO of Walmart U.S. left the $300 billion retailer to lead Air New Zealand. Just days in, business screeched to a halt: ‘We went from doing $100 million a week to nothing’
By Phil WahbaOctober 14, 2022
Bleisure
LeadershipBusiness travel is coming back with added leisure as companies find new ways to help employees enjoy ‘bleisure’
By Sophie MellorOctober 3, 2022
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