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A Pizza Hut workers prepares an order for delivery.
Pizza Hut franchisee claims $100 million losses from ‘cascading operational breakdowns’ in AI adoption gone wrong

The problem wasn’t AI hallucination, though—it was how gig workers responded to the new tool they’d been given.

By Sasha RogelbergMay 19, 2026
Photo of Donald Trump (left) with Mark Cuban
Trump and Mark Cuban end war of words to tag-team America’s drug pricing crisis: ‘Democrats want cheaper medications, too’
By Catherina GioinoMay 19, 2026
‘This is what the consumer wants’: A new lawsuit about PFAS and other ‘forever chemicals’ is heating up the cookware industry
‘This is what the consumer wants’: A new lawsuit about PFAS and other ‘forever chemicals’ is heating up the cookware industry
By Catherina GioinoMay 19, 2026
delivery
Walmart’s upper hand over Amazon in the $1 trillion e-commerce race: 90% of Americans live within 10 miles of a superstore
By Anne D'Innocenzio and The Associated PressMay 16, 2026
andic
Spanish police arrest son of retail billionaire who fell off a cliff and died. He was the only witness
By The Associated PressMay 19, 2026
How Coach became Gen Z’s favorite affordable luxury handbag brand
How Coach became Gen Z’s favorite affordable luxury handbag brand
By Phil WahbaMay 19, 2026
Latest Stories
TSA’s new ‘straight to gate’ pilot lets Delta and JetBlue flyers clear security 25 miles before they reach the airport
Travel & LeisureTSA’s new ‘straight to gate’ pilot lets Delta and JetBlue flyers clear security 25 miles before they reach the airport
By Dave Lozo and Morning BrewMay 19, 2026
Dr. Bernice A. King
Workplace CultureDr. Bernice King on why companies that walked back DEI were never truly committed: ‘If you retreat that quick…that reveals who you really are’
By Preston ForeMay 19, 2026
david hassell
Future of WorkCEO of AI-powered performance review firm says annual evaluations weren’t designed for the AI era: ‘The practice just hasn’t kept up’
By Jake AngeloMay 19, 2026
Santora gestures towards himself
Future of WorkWeWork and Upwork CEOs confirm the Gen Z hiring nightmare is real—but it’s nothing new
By Jacqueline MunisMay 19, 2026
U.S. President Donald Trump speaking at a podium flanked by signs that say "Winning the AI Race."
NewslettersThe times they are a-changin’: Washington suddenly warms to regulating AI
By Jeremy KahnMay 19, 2026
CNN analyst and ‘The Morning Show’ producer says Stephen Colbert is a role model for his ‘positive’ outlook on his show ending
Arts & EntertainmentCNN analyst and ‘The Morning Show’ producer says Stephen Colbert is a role model for his ‘positive’ outlook on his show ending
By Emma BurleighMay 19, 2026
traffic
Future of WorkGoldman Sachs: The U.S. labor market is healthier now than when ChatGPT launched. Yes, really
By Nick LichtenbergMay 19, 2026
Photo of Andrej Karpathy
AIAndrej Karpathy, OpenAI founding member and inventor of ‘vibe coding,’ defects to Anthropic
By Eva RoytburgMay 19, 2026
More RetailPage 30 of 100
General Mills adds to weak consumer outlook with forecast cut
RetailGeneral Mills adds to weak consumer outlook with forecast cut
By Deena Shanker and BloombergMarch 19, 2025
  • Walmart pushing grocery carts outside of a store in China
    RetailWalmart’s answer to tariffs was to pressure Chinese suppliers to lower costs. A supply-chain expert says the Chinese government will not take that lightly
    By Paolo ConfinoMarch 12, 2025
Unilever hit ‘new levels of oppressiveness,’ Ben & Jerry’s claims as its CEO was sacked over social activism
RetailUnilever hit ‘new levels of oppressiveness,’ Ben & Jerry’s claims as its CEO was sacked over social activism
By Prarthana PrakashMarch 19, 2025
King Charles III is greeted by Sir Kenneth Olisa, Lord-Lieutenant of Greater London as he arrives, in his chauffeur driven Bentley State Limousine, to attend a ceremonial welcome, at Horse Guards Parade, for the President and the First Lady of the Republic of Korea on day 1 of their state visit on November 21, 2023 in London, England. King Charles is hosting Korean President Yoon Suk Yeol and his wife Kim Keon Hee on a state visit from November 21-23. It is the second incoming state visit hosted by the King during his reign.
RetailBentley’s super-rich customers could bear the brunt of Trump tariff costs, CEO warns
By Ryan HoggMarch 19, 2025
group of people in professional clothing
NewslettersExclusive: SemperVirens raises $177 million fund focused on healthcare and workforce tech
By Leo SchwartzMarch 19, 2025
German auto woes deepen: Audi to cut 7,500 jobs by 2029 amid rising Chinese competition and EV slowdown
RetailGerman auto woes deepen: Audi to cut 7,500 jobs by 2029 amid rising Chinese competition and EV slowdown
By AFPMarch 18, 2025
Dolce & Gabbana looks beyond fashion to safeguard independence
RetailDolce & Gabbana looks beyond fashion to safeguard independence
By Antonio Vanuzzo, Luca Casiraghi, Flavia Rotondi and BloombergMarch 18, 2025
  • Hands reach inside an egg case
    RetailEggs in America are now 60% more expensive than they were last year, report shows
    By Christopher Rugaber and The Associated PressMarch 12, 2025
Woman with curly hair and glasses looking worriedly at bills.
FinanceAmericans see growing risk they’ll get turned down for loans
By Alex Tanzi and BloombergMarch 17, 2025
American Eagle’s CEO notes a psychological shift with Gen Z shoppers—and it’s fueled by economic anxiety
FinanceAmerican Eagle’s CEO notes a psychological shift with Gen Z shoppers—and it’s fueled by economic anxiety
By The Associated Press, Christopher Rugaber and Anne D'InnocenzioMarch 17, 2025
People surround a BYD car on a showroom floor
TechBYD unveils battery system that charges EVs in five minutes
By Danny Lee and BloombergMarch 17, 2025
An entrance to the Ferrari NV headquarters and automobile plant in Maranello, Italy, on Tuesday, Feb. 7, 2023. Speaking at Ferraris Maranello headquarters, Ferrari Chief Executive Officer Benedetto Vigna, 53, credited Tesla with accelerating change within an industry steeped in engine cylinders.
RetailNewly minted millennials and Gen Z now make up 40% of new Ferrari buyers
By Ryan HoggMarch 17, 2025
Exclusive: Inside Pillar VC’s $175 million fourth venture fund focused on the Boston tech ecosystem
NewslettersExclusive: Inside Pillar VC’s $175 million fourth venture fund focused on the Boston tech ecosystem
By Leo SchwartzMarch 17, 2025
  • A shopper carrying Zara bags in California.
    RetailZara parent Inditex’s shares plunge 8% after a slow start to the year with reluctant shoppers and market uncertainty
    By Prarthana PrakashMarch 12, 2025
Can Leapmotor save Stellantis in the shift to electric vehicles?
CommentaryCan Leapmotor save Stellantis in the shift to electric vehicles?
By James MorrisMarch 16, 2025
Founder Jim Koch poses by cases of Samuel Adams.
LeadershipThe founder behind $3 billion beer giant Samuel Adams dropped out of Harvard because the school of life taught him more about entrepreneurialism
By Alice BarlowMarch 15, 2025
Water bottle Owala is to Gen Z what Stanley Cup is to millennials: ’emotional support.’ Inside the rapidly growing family business’ success story
SuccessWater bottle Owala is to Gen Z what Stanley Cup is to millennials: ’emotional support.’ Inside the rapidly growing family business’ success story
By Preston ForeMarch 15, 2025
man pouring Poppi soda into glass
RetailPepsiCo is near $1.5 billion-plus deal for soda brand Poppi
By Gillian Tan, Deena Shanker, Crystal Tse and BloombergMarch 14, 2025
A worker carries several stacked flats of eggs
RetailAfter repeated claims of taking over Greenland, the Trump administration is now asking Denmark for extra eggs amid shortage
By Sasha RogelbergMarch 14, 2025
Employees package beech wood smoked currywurst sausages on the production line in the Volkswagen AG (VW) manufacturing plant in Wolfsburg, Germany, on Thursday, March 12, 2020. This week VW made its highest employee bonus payment since 2015, the automaker's works council said in a staff newsletter.
RetailVolkswagen’s own-brand currywurst sausage proves almost as popular as its cars amid automotive sales decline
By Ryan HoggMarch 14, 2025
Demna Gvasalia
SuccessKering’s shares tumble 10% as investors agonize over Gucci’s new artistic director. But the ‘iconoclast’ might be what the brand needs
By Prarthana PrakashMarch 14, 2025
woman shopping in Dollar General
RetailDollar General says it closed almost 100 stores in the fourth quarter but its sales actually went up—and Wall Street is loving it
By Sydney LakeMarch 14, 2025
BMW expects to take €1 billion hit from growing tariff war
RetailBMW expects to take €1 billion hit from growing tariff war
By Joshua Gallu, Oliver Crook and BloombergMarch 14, 2025
Beyond Concorde: One man’s quest to bring back supersonic travel becomes reality
RetailBeyond Concorde: One man’s quest to bring back supersonic travel becomes reality
By Michele RobsonMarch 14, 2025
Creative head Donatella Versace to step down at Versace amid Prada takeover speculation
RetailCreative head Donatella Versace to step down at Versace amid Prada takeover speculation
By AFPMarch 13, 2025
Signs of recovery for John Lewis after strategic reset, but ‘the best is yet to come’
CommentarySigns of recovery for John Lewis after strategic reset, but ‘the best is yet to come’
By Andrew BusbyMarch 13, 2025
Frédéric Arnault speaking on stage
SuccessLVMH heir Frédéric Arnault will become CEO of the brand that popularized ‘quiet’ luxury. What could this mean for the French giant’s succession plan?
By Prarthana PrakashMarch 13, 2025
Roomba creator iRobot was once courted by Amazon for a vacuum revolution. Now, it might go out of business
TechRoomba creator iRobot was once courted by Amazon for a vacuum revolution. Now, it might go out of business
By Irina IvanovaMarch 13, 2025
John Lewis profit jumps as turnaround wins back shoppers
RetailJohn Lewis profit jumps as turnaround wins back shoppers
By Sabah Meddings and BloombergMarch 13, 2025
IRS’s free electronic tax filing program could get cut despite its success after Elon Musk says DOGE ‘deleted’ government tech group that created it
RetailIRS’s free electronic tax filing program could get cut despite its success after Elon Musk says DOGE ‘deleted’ government tech group that created it
By Fatima Hussein and The Associated PressMarch 13, 2025
Tesla doomed in Europe? Not so fast
CommentaryTesla doomed in Europe? Not so fast
By James MorrisMarch 13, 2025
Jeff Ware, president of Resurgence Brewing Company, poses for a portrait near a stockpile of aluminum cans, which are sourced from Canada, Thursday, Feb. 27, 2025, in Buffalo, N.Y.
PoliticsTrump’s 25% tariffs on steel and aluminum imports force up prices for American necessities from soda cans to airplanes
By Dee-Ann Durbin, Anne D'Innocenzio and The Associated PressMarch 12, 2025
U.S. President Donald Trump speaks as he signs executive orders in the Oval Office of the White House on March 06, 2025 in Washington, DC.
FinanceCanada and the EU launch billions in new tariffs on American goods from beef to bourbon in retaliation against Trump
By Lorne Cook, David McHugh, Rob Gillies and The Associated PressMarch 12, 2025
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Economy
While Trump insisted the Iran war would end ‘soon,’ an account in his name was buying millions in oil, defense and goldplaceholder alt text
By Eva RoytburgMay 18, 2026
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The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promisesplaceholder alt text
By Jake AngeloMay 12, 2026
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By Joseph HostetlerMay 18, 2026
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