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A Pizza Hut workers prepares an order for delivery.
Pizza Hut franchisee claims $100 million losses from ‘cascading operational breakdowns’ in AI adoption gone wrong

The problem wasn’t AI hallucination, though—it was how gig workers responded to the new tool they’d been given.

By Sasha RogelbergMay 19, 2026
Photo of Donald Trump (left) with Mark Cuban
Trump and Mark Cuban end war of words to tag-team America’s drug pricing crisis: ‘Democrats want cheaper medications, too’
By Catherina GioinoMay 19, 2026
‘This is what the consumer wants’: A new lawsuit about PFAS and other ‘forever chemicals’ is heating up the cookware industry
‘This is what the consumer wants’: A new lawsuit about PFAS and other ‘forever chemicals’ is heating up the cookware industry
By Catherina GioinoMay 19, 2026
delivery
Walmart’s upper hand over Amazon in the $1 trillion e-commerce race: 90% of Americans live within 10 miles of a superstore
By Anne D'Innocenzio and The Associated PressMay 16, 2026
andic
Spanish police arrest son of retail billionaire who fell off a cliff and died. He was the only witness
By The Associated PressMay 19, 2026
How Coach became Gen Z’s favorite affordable luxury handbag brand
How Coach became Gen Z’s favorite affordable luxury handbag brand
By Phil WahbaMay 19, 2026
Latest Stories
TSA’s new ‘straight to gate’ pilot lets Delta and JetBlue flyers clear security 25 miles before they reach the airport
Travel & LeisureTSA’s new ‘straight to gate’ pilot lets Delta and JetBlue flyers clear security 25 miles before they reach the airport
By Dave Lozo and Morning BrewMay 19, 2026
Dr. Bernice A. King
Workplace CultureDr. Bernice King on why companies that walked back DEI were never truly committed: ‘If you retreat that quick…that reveals who you really are’
By Preston ForeMay 19, 2026
david hassell
Future of WorkCEO of AI-powered performance review firm says annual evaluations weren’t designed for the AI era: ‘The practice just hasn’t kept up’
By Jake AngeloMay 19, 2026
Santora gestures towards himself
Future of WorkWeWork and Upwork CEOs confirm the Gen Z hiring nightmare is real—but it’s nothing new
By Jacqueline MunisMay 19, 2026
U.S. President Donald Trump speaking at a podium flanked by signs that say "Winning the AI Race."
NewslettersThe times they are a-changin’: Washington suddenly warms to regulating AI
By Jeremy KahnMay 19, 2026
CNN analyst and ‘The Morning Show’ producer says Stephen Colbert is a role model for his ‘positive’ outlook on his show ending
Arts & EntertainmentCNN analyst and ‘The Morning Show’ producer says Stephen Colbert is a role model for his ‘positive’ outlook on his show ending
By Emma BurleighMay 19, 2026
traffic
Future of WorkGoldman Sachs: The U.S. labor market is healthier now than when ChatGPT launched. Yes, really
By Nick LichtenbergMay 19, 2026
Photo of Andrej Karpathy
AIAndrej Karpathy, OpenAI founding member and inventor of ‘vibe coding,’ defects to Anthropic
By Eva RoytburgMay 19, 2026
More RetailPage 29 of 100
LVMH heir Alexandre Arnault will join the board of top-end ski wear brand Moncler after the French giant struck a deal with its CEO
RetailLVMH heir Alexandre Arnault will join the board of top-end ski wear brand Moncler after the French giant struck a deal with its CEO
By Prarthana PrakashMarch 28, 2025
  • General Mills adds to weak consumer outlook with forecast cut
    RetailGeneral Mills adds to weak consumer outlook with forecast cut
    By Deena Shanker and BloombergMarch 19, 2025
The Ferrari 12Cilindri at HROwen Ferrari in Hatfield, Hertfordshire. Hatfield is the main hub destination for HROwen with their main HQ being based there.
RetailFerrari’s U.S. customers may be forced to pay $50,000 more for their 12Cilindri as carmaker hikes prices over Trump tariffs
By Ryan HoggMarch 28, 2025
23andMe headquarters in Mountain View, Calif.
Retail23andMe says it won permission from a judge to sell customers’ medical and ancestry data. Here’s how to delete yours
By Stuart DyosMarch 28, 2025
Hermes store on Bond Street on 28th August 2024 in London
SuccessHermès is nearly 200 years old—but its relentless growth makes it ‘an old lady with startup issues,’ its artistic director says
By Prarthana PrakashMarch 28, 2025
Dollar Tree sold Family Dollar at a massive discount for just $1 billion. Just a decade ago, it was worth $9 billion
RetailDollar Tree sold Family Dollar at a massive discount for just $1 billion. Just a decade ago, it was worth $9 billion
By Morning BrewMarch 27, 2025
A sticker on a used car sitting in a lot
RetailTrump’s ‘shotgun approach’ to auto tariffs will have significant ripple effects—even if you’re not buying a car: ‘Virtually nothing goes unscathed’
By Dave SmithMarch 27, 2025
  • Unilever hit ‘new levels of oppressiveness,’ Ben & Jerry’s claims as its CEO was sacked over social activism
    RetailUnilever hit ‘new levels of oppressiveness,’ Ben & Jerry’s claims as its CEO was sacked over social activism
    By Prarthana PrakashMarch 19, 2025
From outcast to on-track: How M&S found a culture to turn a crumbling business around
CommentaryFrom outcast to on-track: How M&S found a culture to turn a crumbling business around
By Andrew BusbyMarch 27, 2025
How Next became the U.K.’s most successful clothing retailer with $1.3 billion in profit—outpacing a struggling industry with its savvy e-commerce play
LeadershipHow Next became the U.K.’s most successful clothing retailer with $1.3 billion in profit—outpacing a struggling industry with its savvy e-commerce play
By Prarthana PrakashMarch 27, 2025
A 1964 Empress Bentley and a 1954 Rolls-Royce Silver Dawn are parked in Smith Square, a small square behind the Houses of Parliament, before collecting their VIP passengers - barristers who are being sworn in as QCs (aka Silks in legal vernacular), on 11th March 2019, in London, England.
RetailRolls-Royce owner Donald Trump just took a hammer to the U.K.’s $8 billion luxury car market
By Ryan HoggMarch 27, 2025
Delta’s secret trading card program has a new design for its 100th anniversary—but you’ll need to ask your pilot to get one
RetailDelta’s secret trading card program has a new design for its 100th anniversary—but you’ll need to ask your pilot to get one
By Marco Quiroz-GutierrezMarch 27, 2025
US President Donald Trump during a US ambassadors meeting in the Cabinet Room of the White House in Washington, DC, US, on Tuesday, March 25, 2025.
FinanceTrump sets auto tariffs at 25%, drawing swift backlash: ‘The tariffs announced today will harm—not help,’ says world’s largest business association
By Amanda GerutMarch 26, 2025
  • King Charles III is greeted by Sir Kenneth Olisa, Lord-Lieutenant of Greater London as he arrives, in his chauffeur driven Bentley State Limousine, to attend a ceremonial welcome, at Horse Guards Parade, for the President and the First Lady of the Republic of Korea on day 1 of their state visit on November 21, 2023 in London, England. King Charles is hosting Korean President Yoon Suk Yeol and his wife Kim Keon Hee on a state visit from November 21-23. It is the second incoming state visit hosted by the King during his reign.
    RetailBentley’s super-rich customers could bear the brunt of Trump tariff costs, CEO warns
    By Ryan HoggMarch 19, 2025
Walmart CEO Doug McMillon says customers are exhibiting ‘stressed behaviors’—and it’s already tanked the company’s valuation by $22 billion
RetailWalmart CEO Doug McMillon says customers are exhibiting ‘stressed behaviors’—and it’s already tanked the company’s valuation by $22 billion
By Sydney LakeMarch 26, 2025
The Chili's sign across from the restaurant in Scranton Pennsylvania
RetailThere hasn’t been a Chili’s near The Office’s hometown of Scranton in two decades. Now the brand is debuting a retro restaurant with ‘awesome blossoms’ back on the menu
By Jonathan Mattise and The Associated PressMarch 26, 2025
Michael O'Leary attends day 1 'Champion Day' of the Cheltenham Festival at Cheltenham Racecourse on March 11, 2025 in London, England.
RetailMonths after calling Wizz Air’s unlimited flights deal a ‘marketing scam,’ Michael O’Leary’s Ryanair launches its own subscription service
By Ryan HoggMarch 26, 2025
L’Oréal CEO Nicolas Hieronimus.
RetailL’Oréal and other beauty giants are pleading with the EU to exclude American cosmetics from its tariff war
By Prarthana PrakashMarch 24, 2025
Sebastian Siemiatkowski, chief executive officer of Klarna Holding AB, at IFGS 2022 summit at the Guildhall in London, U.K., on Monday, April 4, 2022. Innovate Finance's summit -- part of U.K. Fintech Week -- aims to showcase Britain's financial technology sector and its global ambitions.
FinanceKlarna CEO defends DoorDash ‘eat now, pay later’ deal as critics slam ‘Collateralized DoorDash Obligations’
By Ryan HoggMarch 24, 2025
two men in suits pose in front of the cell shuttle
NewslettersInside the futuristic biotech startup Cellares that’s building a cure for cancer with $355 million in funding
By Leo SchwartzMarch 24, 2025
VW is cutting thousands of jobs but still dwarfs global rivals
RetailVW is cutting thousands of jobs but still dwarfs global rivals
By Monica Raymunt and BloombergMarch 24, 2025
Homes in a neighborhood in San Francisco, California.
RetailThe housing market’s spring selling season has arrived. Here’s the best time to list your home
By Stuart DyosMarch 23, 2025
Abou Sow hands out cartons of eggs to people waiting in line to receive free eggs from FarmerJawn Agriculture, Friday, March 21, 2025, in the Harlem neighborhood of New York.
LifestyleHundreds of New Yorkers spent hours waiting in line for free eggs. All 100 cartons were gone in less than 10 minutes
By The Associated PressMarch 21, 2025
people walking past target store
RetailTarget was banking on Easter to help boost sluggish sales. But then came the church-initiated boycotts of the retailer
By Retail BrewMarch 21, 2025
CEO Elliott Hill of Nike smiles on the field before the game between the Oregon Ducks and the Ohio State Buckeyes at Autzen Stadium on October 12, 2024 in Eugene, Oregon.
RetailAs Nike lags, CEO Elliott Hill said Ohio State Buckeyes coach Ryan Day revealed the key to a strong offense
By Amanda GerutMarch 21, 2025
Olive Garden restaurant with a women entering
CompaniesOlive Garden parent company shrugs off concerns of plummeting consumer confidence because restaurant goers continue ‘to treat themselves and splurge’
By Paolo ConfinoMarch 20, 2025
Federal Reserve seal
FinanceAmid a grimmer outlook from the Fed, there’s a lone, mysterious holdout predicting stronger economic growth
By Paolo ConfinoMarch 20, 2025
Elon Musk and Donald Trump sit in the front seats of a red Tesla, smiling.
FinanceTesla mega-bull Dan Ives warns ‘the clock struck midnight’ for Elon Musk as he begs CEO to step back from DOGE
By Sasha RogelbergMarch 20, 2025
people standing in covent garden
FinanceNorway’s sovereign wealth fund is buying a slice of Covent Garden for $739 million amid retail boom for the former fruit and veg market
By Prarthana PrakashMarch 20, 2025
JD Vance onstage
NewslettersJD Vance has a message for Silicon Valley: The Trump administration is ‘working with you’
By Jessica MathewsMarch 20, 2025
Mercedes-Benz CEO pushes for zero tariffs as Trump embarks on EU auto trade war
PoliticsMercedes-Benz CEO pushes for zero tariffs as Trump embarks on EU auto trade war
By AFPMarch 20, 2025
Spring has sprung! And some retailers are offering discounts and freebies to celebrate
RetailSpring has sprung! And some retailers are offering discounts and freebies to celebrate
By Chris MorrisMarch 20, 2025
A Taco Bell workers hands a bag to a customer in their car.
RetailChips on chips: Nvidia is partnering with Taco Bell’s parent company to leverage AI for a more efficient drive-thru experience
By Sasha RogelbergMarch 19, 2025
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