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Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it

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Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it

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Shark Tank's Kevin O'Leary says if he were 25 today, he'd chase these two booming opportunities in the world of AI

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Current price of oil as of July 6, 2026
NewslettersFortune CHRO

Executives fear hiring and recruiting challenges will continue for the next decade

By
Amber Burton
Amber Burton
and
Paolo Confino
Paolo Confino
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By
Amber Burton
Amber Burton
and
Paolo Confino
Paolo Confino
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January 5, 2023, 7:54 AM ET
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Executives identified finding and retaining talent as the biggest organizational risk in 2023.Getty Images
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Good morning—Paolo Confino here!

The battle for talent isn’t going away in the new year. In fact, failing to attract and retain top talent could have lingering effects for up to a decade, according to consulting firm Protiviti’s annual survey of over 1,300 C-suite executives.

Executives identified finding and keeping talent in a tightening labor market as the biggest organizational risk in 2023 among 38 different risk categories. Even more alarming, they anticipate it will be the top operational risk for 2032—ten years from now.  

“It has been an uphill climb for every company to pick up the talent that it needs in the marketplace, and that is going to continue,” says Scott Redfearn, Protiviti’s executive vice president of people and culture. 

Chief human resource officers also view people and culture-related issues as the dominant global risk in 2023. Surveyed CHROs pointed to economic concerns, which can be a forerunner to job cuts that create long-term labor challenges. With a talent pool that has the luxury of being selective about its job prospects, companies will need to readjust their human capital management to account for these market conditions. 

“Companies need to take a cautionary approach that keeps long-term strategy in the front of their minds as they make short-term decisions around what to do with employees and the cost of those employees,” Redfearn says. 

That includes upskilling and reskilling employees, especially those early in their leadership careers with an eye on the C-suite.

“Succession planning needs to happen lower in the organization in critical leadership roles by managing the people experience, so they acquire the knowledge base to lead in the future,” Redfearn says.

The takeaway: If you can’t recruit them, train them.

Paolo Confino
paolo.confino@fortune.com
@paolo1000_

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

Demand for employment remains high. November saw a fractional decline from 10.51 million U.S. job openings to 10.46 million, leading economists to believe the Federal Reserve will continue hiking rates to cool inflation. But experts warn against crying recession. 

“A labor market this strong means an imminent recession is highly improbable. This year will pose many challenges for the U.S. economy, but the labor market looks set to enter with considerable strength,” Nick Bunker, head of economic research at Indeed Hiring Lab, told Bloomberg.

Around the Table

A round-up of the most important HR headlines, studies, podcasts, and long-reads.

- Three hundred Microsoft employees within the company’s videogame unit, ZeniMax, voted to form the company’s first U.S. union. Wall Street Journal

- More companies are hiring short-term contractors or moving current employees into new roles to avoid hiring full-time employees. The practice has been coined “quiet hiring.” CNBC

- Washington, D.C., wants its workers back. Mayor Muriel Bowser called on the Biden administration to reconsider its flexible return-to-work policies to help revive the district's economy. Axios

Watercooler

Everything you need to know from Fortune.

Salesforce cutbacks. Salesforce announced Wednesday that it will cut up to 8,000 employees in the coming weeks, about 10% of its workforce. —Tristan Bove

Great Resignation raise. Job switchers still see significantly higher wage growth than their counterparts who stick around. —Jane Thier

Remote work boost. The employment rate for people with disabilities rose to its highest rate in over a decade thanks to remote work and a tight labor market. —Gleb Tsipursky 

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Today’s edition was curated by Paolo Confino. Sign up to get it delivered free to your inbox.

About the Authors
By Amber Burton
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Paolo Confino
By Paolo ConfinoReporter

Paolo Confino is a former reporter on Fortune’s global news desk where he covers each day’s most important stories.

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