• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
TechPointCloud

Tech Startup Darling Slack Says It’s Ready for the Biggest of Big Customers

Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
Barb Darrow
By
Barb Darrow
Barb Darrow
Down Arrow Button Icon
January 31, 2017, 1:00 PM ET

Slack, the workplace messaging software that has already gained an impressive following at many Fortune 500 companies, wants to further entrench itself in the world of big business with a new corporate version.

“People forget we’re an enterprise product, maybe because they enjoy using Slack, but now we’re enterprise with a ‘capital E,'” April Underwood, Slack’s vice president of product told Fortune in an interview before Tuesday’s launch event in San Francisco.

The goal of the new Slack Enterprise Grid is to ease the management of large, often overlapping, workgroups across very large organizations. It has been used by several big companies including Capital One (COF) and IBM (IBM)for the past few months, according to Slack chief executive Stewart Butterfield.

News of the release comes as Slack faces increased competition—especially from Microsoft’s so-called “Slack Killer” more formally known as Microsoft Teams, which launched in November. Because Microsoft (MSFT) Office 365 is already used by most Fortune 500 accounts and Microsoft Teams comes with some (but not all) Office 365 versions, this is a challenge for Slack.

Still, Butterfield says Slack’s head start—the product launched in 2013—gives it an edge, and he intends to keep building on that. Microsoft Teams, as he points out, limits group size to 600 people, which in his view is not optimal for large accounts.

Microsoft aside, Slack has to tread a fine line by adding IT-friendly security and compliance features while not screwing too much with a user experience that fans have come to love.

“We had to build a way to mirror a company’s existing directories,” Butterfield told Fortune. That means when a new employee starts a new job, she has to get an ID badge, set up her 401K and payroll, and get access to corporate networks. Getting her onto corporate Slack will now be part of that, he explained.

“It’s important to automate the process of getting on Slack and making sure your access is removed when you leave,” said Butterfield.

With Slack Enterprise Grid, teams can be unlimited in size, and the product supports current network directories like Microsoft Active Directory and identity management software from Okta, among other software providers. That helps ensure users can only access the resources they’re authorized to use.

The current version of Slack targets non-techies, so it’s easy to set up workgroups. That has helped Slack adoption spread like wildfire, but it has also led to many disconnected teams using Slack within the same company. Slack Enterprise Grid aims to knit all those together.

Get Data Sheet, Fortune’s technology newsletter.

Enterprise Grid also ties into software from Palo Alto Networks (PANW), Skyhigh, Netskope, and Bloomberg Vault so that the business can prevent access to sensitive data.

On-stage guests at Slack’s San Francisco launch event will include Diane Greene, senior vice president of enterprise for Google, along with executives from SAP (SAP) and IBM (IBM)—two companies with products that are already widespread among Fortune 1000 accounts.

Slack already works with Google (GOOG) to link Slack with Google Drive storage and with IBM (IBM) to use that company’s Watson artificial intelligence to make smarter bots, or chatbots, a technology that lets users interact more naturally with websites or software.

SAP plans to build a series of bots so that Slack users can communicate with SAP Concur travel and expense account software from their Slack channels. Also on tap: A bot that lets Slack users access SAP SuccessFactors human resources software to track employee goals and performance criteria, again without leaving Slack itself. And finally, there will also be a Slack-SAP HANA tie-in meant to enable software developers use their Slack channels for HANA-related software development.

For more on Slack, watch:

Capital One has been using the new product for several months and is now up to about 12,000 users. Jennifer Manry, vice president of workforce technologies at Capital One, was impressed that Slack now supports large networks of communities across the organization.

“It lets people still work in their own workgroups but also stay connected across the whole company,” said Manry, explaining this ability to preserve existing workgroups but also share information as needed across silos is important.

Constellation Research vice president and senior analyst Alan Lepofsky said the management features and improved search are key. The product will let users search for colleagues and content across all of an organization’s teams—provided they’re authorized to do so. And IT administrators won’t have to worry about “rogue deployments and instead provide central control for billing, user management, and compliance. Individual teams can continue to customize the look of their channels and work with other applications as they see fit.

While Microsoft Teams is a looming concern—Microsoft claims 30,000 organizations started using it in the past month—there are other competitors including Atlassian (TEAM) HipChat, Cisco (CSCO) Spark, and (CSCO) Jive Software (JIVE). Dropbox, which announced new corporate perks to its storage and file sharing product, is also making a more concerted move into corporate accounts.

And don’t forget, Facebook (FB) Workplace, which is a wild card in this arena.

About the Author
Barb Darrow
By Barb Darrow
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Man in a white shirt and jacket.
InnovationBrainstorm Tech
Marc Lore’s robots make 500 burrito bowls an hour. A human can make 45
By Amanda GerutJune 9, 2026
6 hours ago
A trader works on the floor of the New York Stock Exchange (NYSE) in New York, US, on Wednesday, June 3, 2026
InvestingWall Street
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
By Eva RoytburgJune 9, 2026
8 hours ago
AI isn’t replacing Hyatt’s salespeople—it’s freeing up a full day of work every week, according to the CEO
AIBrainstorm Tech
AI isn’t replacing Hyatt’s salespeople—it’s freeing up a full day of work every week, according to the CEO
By Sharon GoldmanJune 9, 2026
9 hours ago
America’s grid is reeling. General Motors offers itself as a distributed utility in disguise
EnergyAutos
America’s grid is reeling. General Motors offers itself as a distributed utility in disguise
By Nick LichtenbergJune 9, 2026
9 hours ago
Tesla cofounder: ‘We should be really worried’ about the U.S. grid as China speeds ahead in the power race
EnergyBrainstorm Tech
Tesla cofounder: ‘We should be really worried’ about the U.S. grid as China speeds ahead in the power race
By Jordan BlumJune 9, 2026
9 hours ago
The AI industry spent years chasing bigger models. Now it’s chasing efficiency
AIBrainstorm Tech
The AI industry spent years chasing bigger models. Now it’s chasing efficiency
By Sharon GoldmanJune 9, 2026
10 hours ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
1 day ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
13 hours ago
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
Environment
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
By Sasha RogelbergJune 8, 2026
1 day ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Current price of oil as of June 8, 2026
Personal Finance
Current price of oil as of June 8, 2026
By Joseph HostetlerJune 8, 2026
2 days ago
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
Success
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
By Preston ForeJune 7, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.