Future of Work

    Cursor developed an internal AI Help Desk that handles 80% of its employees’ support tickets says the $29 billion startup’s CEO

    Cursor developed an internal AI Help Desk that handles 80% of its employees’ support tickets says the $29 billion startup’s CEO

    The AI coding-assistant start-up isn’t just using artificial intelligence to help developers write code, it’s deploying AI across its own internal operations, CEO Michael Truell said at Fortune’s Brainstorm AI conference.

    December 9, 2025

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