Best Small and Medium Workplaces in Retail

best small and medium workplaces in retail

Fortune 

To determine the Best Workplaces in Retail in 2026, Fortune partnered with global people analytics firm <a target="_blank" rel="noopener noreferrer" href="https://www.greatplacetowork.com/">Great Place to Work</a> to analyze survey feedback representing nearly 76,000 U.S. employees. See also: the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/ranking/best-workplaces-retail/2026">Best Large Workplaces in Retail</a>.

Employees say:"The culture is truly remarkable. I've been at the company from 70 employees to 270 and it feels like very little has changed in terms of how valued and important everyone feels within the company. Lines of communication with leadership remain open and everyone is treated as an important piece of the company."

Babylist

Employees say:"Dash In has been my best experience in a workplace. I have not seen an organization work harder to provide an environment that encourages growth. Their values are what truly sets them apart. They are not just words, the Wills Group stands by their values! I'm exceedingly grateful for the opportunity I have been given to be a part in all of it!"

Wills Group / Dash In

Employees say:"I feel a strong sense of psychological safety with my manager. I'm so lucky to have her as a colleague, manager, and mentor. I love the accessibility of our leadership team. I do feel like they strive to connect and know people at the individual contributor level. It means a lot that I can connect on a personal level with executives. I feel they see me and treat me like a whole human being. It makes me very proud to work here."

Once Upon A Farm

Employees say:"We have an excellent and very collaborative work culture. Our benefits package is very competitive, we have introduced wellness hours and workshops around well-being and work-lie-balance. It's a fun work environment where everyone's voice can be heard!"

Scentbird

Employees say:"In the few years I have been with Saatva, I have noted their consideration of entry-level employees. They understand that we are the workforce for the customer service they are known for, and they take that seriously. When we experience situations that could have been avoided or minimized, but with a couple of adjustments, they take that feedback and try their best to apply the feedback promptly and effectively."

Saatva

Employees say:"Each employee gets a lot of creative autonomy and has the ability to make an impact early in their career with Zoro. There are no hierarchal barriers and employees are encouraged to freely approach management with questions or ideas. Zoro has an entrepreneurial culture without fear of failure."

Zoro

Employees say:"Everyone genuinely wants to be here, grow in their professions, and we're given a lot of trust to make things better. The culture here really cares about meaningful moments with our friends and family so we're given extra time off during summers. It's work hard, play hard here. I like that because it allows me to push myself while I'm in the office, but I can relax outside the office too."

Crumbl

Employees say:"I think for such a large and well-known brand, it really feels like a small family here, especially in the US. Our team is lean and efficient, and we accomplish a lot with the resources and budgets we have. It's also the least toxic environment I've ever been in—the team and management genuinely care about one another and are incredibly understanding when it comes to personal matters. Those are the kinds of details I really appreciate."

BabyBjörn

Employees say:"I love how caring management and the company as a whole is to their employees. I feel everyone is treated very well here and this place has a great vibe which makes it easy to work. The team is really strong and they make shifts enjoyable. The opportunities to grow within the company too are great and I feel that myself, or any of my teammates have equal growing opportunities."

Läderach

Employees say:"We are empowered to go above and beyond for each other and our customers in ways I could never have imagined. And that then becomes contagious. We are authorized as managers to send pick me up gifts or recognition gifts - and then I find that team members are often doing similar things on their own (with their own resources!). I've never worked in a healthier work environment. It takes hard work but everyone is committed to it."

Mockingbird

Employees say:"This company provides amazing benefits to support our well-being and encourages us to balance our time at work and our personal lives. I feel I'm able to be open about concerns and also feel we celebrate and recognize employees when appropriate. There is a lot of heart in the people at Arbonne and the relationships I've formed over the years I know will be long-term friendships outside of work."

Arbonne

Employees say:"The kindness and appreciation starts at the top. Our leader clearly is appreciative of his employees and is encouraging and kind to all employees. There is a culture of empowering people at Voss Distributing as well as respecting employees for their efforts. This culture trickles down through the staff, with managers displaying the same ethics toward fellow staffers."

Voss Distributing

Employees say:"Management gives employees the opportunity to be creative and actually listen when new ideas are presented. Hard workers are acknowledge and rewarded as well as encouraging others to improve themselves. Cross-training is provided so when employees are out, operations is stabilized and doesn't cause a detriment. We have company events, paid holidays, bonuses, perfect attendance awards, gift cards and more!"

JMBullion.com

Employees say:"Everyone is super welcoming and understanding. If I ever need anything, anyone I message is always quick to help and does not judge, especially in management. I have never experienced this level of kindness and understanding at any other job I've held. It feels like I've finally found the company I want to be with long term, I don't ever see myself leaving."

Dr. Berg Nutritionals

Employees say:"I am proud to be part of the Clarins team for over 15 years. I love that I have been promoted several times and grown with our company. I feel valued and love being a brand ambassador for Clarins, so much that when people meet me - they want to work for Clarins also because they see how much I love my work! The fact that they value their employees and also give them opportunities for promotion frequently makes the brand very desirable."

Clarins USA

Employees say:"The company definitely expresses that family is very important so you are given time off whenever needed. The company does lunch Wednesdays where they bring in food for the entire company, the company also gives out snacks each day. The company also has a wine giveaway each week. I find these things to be very generous and team oriented."

Wine Enthusiast

Employees say:"I have never worked for a company where everyone is so happy. I started recently and can say with out a doubt it was the most positive onboarding experience I have ever had. Everyone wants the team to succeed and as a result I haven't felt worried about asking questions or getting clarification, allowing me to learn fast and do a great job!"

Sun Home Saunas

Employees say:"The unique thing about this company is that the company thrives to make sure its employees are happy and taken care of, they do special events and I feel everything is fair and reasonable. This company also does a ton of giving and truly cares. This shouldn't be so unique but after working over 10 years in retail at numerous different retail locations, this is definitely difficult to find and makes this company shine above the rest. As well as the personability of the owner. I've never worked somewhere where the owner actually checks in with every employee. Amazing."

Trainz.com

Employees say:"The company supports the frontline workers with specific appreciation weeks. The drivers, warehouse and merchandisers get celebrated for a full week by the entire organization which usually involves a party and raffle prizes. &nbsp;We also share Cheers in every meeting regarding teammates, often from other departments that have supported us. Lastly, we make safety a major discussion daily and is a huge part of our culture."

Premium Distributors of Michigan

Employees say:"I can't begin to express the gratitude I have for having an opportunity to be part of our team. The team we have here is more like family than co-workers. I enjoy coming to work everyday. I am very well compensated for my field and I am not micro-managed. Toyota of Scranton is honestly the best place I have worked in my career and I plan to be here for many years to come."

Toyota of Scranton/Stroudsburg

The Top 10

See which workplaces made this year's list.

To produce the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/ranking/best-small-workplaces-retail/2026/">Fortune Best Workplaces in Retail list,</a> Fortune partnered with the people analytics firm <a target="_blank" rel="noopener noreferrer" href="https://www.greatplacetowork.com/">Great Place To Work®</a>. Great Place To Work has been surveying employees around the world about their workplace experiences for 30 years. Great Place To Work has developed a set of themes and metrics that not only reveal whether employees feel their workplace is great, but also predict retention, agility, and overall business success.&nbsp;&nbsp;Using their proprietary Trust Index™ survey, Great Place To Work measures the core of what they know creates great workplaces — key behaviors that drive trust in management, connection with colleagues, and loyalty to the company.&nbsp;The survey enables employees to share confidential quantitative and qualitative feedback about their organization’s culture by responding to 60 statements on a five-point scale and answering two open-ended questions.&nbsp;Employees tell Great Place To Work whether or not their leaders are accessible, if they communicate honestly and clearly, and if their actions match their words. Employees share whether they feel respected as individuals, if they receive support for their well-being and personal development, and if they have opportunities to contribute, and appreciation for their work. They share whether they believe their company is fair related to pay, profits, promotions, recognition, favoritism, and opportunities for growth. They share if they are proud of their work, their team, and their company, if they feel they make a difference, and if their work is meaningful. And they share whether they enjoy the people they work with, if they feel cared for, and if they can be themselves.&nbsp;List rankings are based on this employee feedback, which is analyzed to determine the extent to which this experience is shared by the full workforce. Great Place To Work measures the differences in survey responses across demographic groups and roles within each organization to assess both the quality and consistency of the employee experience. Statements are weighted according to their relevance in describing the most important aspects of an equitable workplace.&nbsp;The best companies create great work experiences not just for full-time managers, but also for their part-time employees on the front lines, for those who’ve just joined and those who’ve spent their whole career there, for every race and ethnicity, gender, neurotype, or other demographic in the organization Great Place To Work looks at it all. Companies with the broadest set of employees who report positive workplace experience receive the highest rankings on lists.&nbsp;In order to analyze employee feedback in context, Great Place To Work collects information from each company including their industry, revenue, size, and employee demographics. They identify the organizations that offer the most generous, caring and innovative cultures reflecting a genuine commitment to meet the diversity of their people’s needs inside and outside the workplace as validated by what employees themselves report in survey results.&nbsp;Because employee feedback drives these rankings, surveys must meet strict requirements for how they are distributed and the percentage of employees who respond to ensure they accurately represent honest feedback from the company’s full population. To be eligible for the Fortune Best Workplaces in Retail list, companies must be Great Place To Work Certified™, have 10 or more employees in the U.S., and be in the retail industry. Companies with 10 to 999 people are considered for the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/ranking/best-small-workplaces-retail/2026/">small and medium category</a>; companies with 1,000 employees or more are considered for the <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/ranking/best-workplaces-retail/2026/">large category</a>. Companies appearing on <a target="_blank" rel="noopener noreferrer" href="https://fortune.com/ranking/best-companies/2026/">Fortune’s 100 Best Companies to Work For®</a> list rank at the top.&nbsp;In the last year, Great Place To Work surveyed companies employing 7.3 million people in the U.S. and received 1.3 million survey responses. Of those, nearly 76,000 responses were received from employees at companies who were eligible for the 2026 Fortune Best Workplaces in Retail list, and this list is based on their feedback.&nbsp;To find out more about how to become Great Place To Work Certified™ or to apply to this or other Best Workplaces lists, visit <a target="_blank" rel="noopener noreferrer" href="https://greatplacetowork.com">greatplacetowork.com</a>. &nbsp;&nbsp;

Best Small and Medium Workplaces in Retail

Best Small and Medium Workplaces in Retail Ranking (2026)