Headquartered in Charlotte, North Carolina, Truist Bank was formed after two prominent financial institutions—BB&T and SunTrust Banks, Inc.—merged.
Truist offers a wide range of in-person and online banking services, including savings, checking, money market, and certificate of deposit (CD) accounts. Unfortunately, its rates are nothing to shout about. Savers seeking to maximize interest earned on their funds will want to consider one of the alternatives we highlight later in this review. Here’s what you need to know about banking with Truist.
All rates and fees are current as of Nov. 19, 2025, and are subject to change.
Truist Bank
Truist Bank
| Checking accounts | Starting at $5 per month (avoidable) |
| Savings accounts | Starting at $0 |
| CD rates | Earn up to 3.25% |
at Truist Bank
- Year Founded: 1872
- Company Headquarters: Charlotte, NC
- CEO: William H. Rogers
Who is Truist Bank good for?
With over 1,900 branches and 2,800 ATMs across the U.S., Truist Bank is an excellent pick for someone who still prefers in-person banking. It also offers nearly every kind of account you could ever want, meaning you can conduct all your financial business in one place.
Who shouldn’t use Truist Bank?
If you’re searching for a bank that’ll offer you a competitive APY at every level of banking—from checking to savings—Truist isn’t the best pick. It also charges monthly maintenance fees on most accounts and, while you can have them waived by meeting certain requirements, it’s something you’ll have to consciously plan for.
Pros
- Large presence of physical branches
- Respectable APYs on MMAs and some CDs
- Wide variety of account options
Cons
- Low return rates on most accounts
- Low monthly transaction limits
- Monthly fees (avoidable)
Truist Bank rates and products
If you choose Truist Bank, you’ll have the choice of two savings accounts, two checking accounts, a money market account (MMA), and multiple CDs.
Bank details checked Nov. 19, 2025.
Checking accounts
Truist offers two checking account options: Truist One Checking and the Truist Confidence Account.
Truist One Checking comes with five relationship levels offering different perks, from stop payment fee waivers to discounted checks to waived maintenance fees and more. The level you achieve is based on your account balance (excluding your HSA). The account is subject to a $12 monthly fee, however (though it’s easily avoided).
Its other account, the Truist Confidence Account, has fewer perks but charges just a $5 monthly maintenance fee—again, easily avoided.
Also worth mentioning is that through March 25, 2026, Truist One Checking comes with a $400 account opening bonus when you use the code DC400TR1Q425. You must receive at least two qualifying direct deposits totaling $2,000 or more and also complete 20 qualifying debit card purchases within 120 days of account opening. Terms apply.
Truist One Checking Account
- Welcome bonus: $400 bonus after receiving at least 2 qualifying direct deposits of $2,000 and completing 20 debit card purchases within 120 days. Terms apply.
- Minimum deposit: $50
- Monthly fee: $12 , avoidable with one of the following:
- $500+ in total qualifying direct deposits per billing cycle
- A total combined eligible ledger balance of $500+)
- Holding an eligible Truist credit card, mortgage, or consumer loan
- Having a linked Small Business Checking Account
- You are a student
- You are under age 25 or over age 62
- APY: N/A
- Overdraft fees: N/A
- ATM fees: Between $0 and $5, depending on the ATM location and type and the size of your bank account balance
- Checks: Yes
Truist Confidence Account
- Minimum deposit: $25
- Monthly fee: $5 , avoidable with one of the following:
- $500+ in total qualifying direct deposits per billing cycle
- 10+ qualifying transactions in a statement cycle
- You are a student
- You are under age 25 or over age 62
- APY: N/A
- Overdraft fees: N/A
- ATM fees: Between $0 and $5, depending on the ATM location and type
- Checks: No
Bank details checked Nov. 19, 2025.
Savings accounts
Truist offers two savings accounts: The Truist One Savings and Truist Confidence Savings account. Both are interest-bearing accounts, but neither is a high-yield savings account, offering just 0.01% APY.
The Truist One Savings account has a $5 monthly maintenance fee, but it can be easily waived. The Truist Confidence Savings, on the other hand, doesn’t have a monthly maintenance fee—but you must have a Truist Confidence checking account to open it.
Truist One Savings
- Minimum opening deposit: $50
- Monthly fee: $5 , avoidable with one of the following:
- A minimum daily ledger balance of $300
- Schedule a recurring preauthorized internal transfer of $25 or more per statement cycle into the account
- You are under the age of 18
- You own a Truist checking account
- APY: 0.01%
- Monthly transaction limitations: 6 transactions allowed (then a $5 penalty per transaction, up to 6)
Truist Confidence Savings
- Minimum opening deposit: $25
- Monthly fee: $0
- APY: 0.01%
- Monthly transaction limitations: 6 transactions allowed (then a $5 penalty per transaction, up to 6)
Bank details checked Nov. 19, 2025.
Money market accounts
The Truist One Money Market Account has an appealing 3.40% APY promo rate for new customers—but a standard APY of just 0.01% makes this far from one of the best money market accounts available. Also note that the top rate will vary based on your zip code.
While this account gives you more ways to access your money than a standard savings account (namely, a debit card and checks linked to your MMA), you’ll still be restricted to six withdrawals per billing cycle.
Bank details checked Nov. 19, 2025.
Certificates of deposit
Truist Bank offers loads of CD options, from seven days to 60 months. The only competitive Truist CD rates come from its two CD specials, however.
Truist CDs require a minimum deposit of $1,000 for most of its CDs, including its CD specials. The exception is for terms from seven to 31 days, which require a $2,500 minimum deposit.
Truist doesn’t allow you to open CDs online. You’ll have to head to a branch or call.
Bank details checked Nov. 19, 2025.
Other services Truist Bank offers
Truist is a full-service bank, offering many other banking options in addition to deposit accounts:
- Credit cards: Truist has a variety of cash rewards, travel rewards, low rate, premium rewards, and secured credit cards.
- Personal loans: Truist offers personal loans through LightStream. You can take out unsecured personal loans from $5,000 to $100,000.
- Vehicle loans: Borrow as little as $3,500 for a vehicle purchase—and up to $2 million, depending on what you’re trying to buy.
- Mortgage and refinance loans: Take out a personal mortgage, refinance, apply for a FHA, VA loan, etc.
- Business banking: Whether you need a small business loan or a simple business checking account, Truist can help.
- Financial and retirement planning: Truist retirement specialists can guide you through retirement planning with marketing insights, stock screening, individual retirement accounts (IRAs), etc.
- Insurance: Truist offers nearly every kind of insurance you could want, including home, auto, motorcycle and ATV, boat, marine, RV, and flood.
Online banking
Truist offers a complete digital banking experience, enabling more than just standard bill pay and electronic transfers. You can pay friends with Zelle, add Truist cards to your digital wallet, and more. Truist also offers insights on your spending habits and alerts you about payment due dates.
The Truist Bank platform and customer support
In addition to its website, Truist offers a highly rated mobile app, averaging 4.8 stars on both Google Play and the Apple App Store with more than 1.3 million reviews.
You can reach Truist customer service by phone at 844-487-8478 from Monday to Friday between 8 a.m. and 8 p.m. and on Saturday between 8 a.m. and 5 p.m. Sunday only offers 24-hour automated assistance.
Alternatively, you can also schedule an appointment with your local branch using an online booking form.
Is Truist Bank secure?
Truist Bank implements advanced security measures to keep your data safe, including encryption, firewalls, and account alerts whenever it suspects something fishy. You can also opt into additional security measures, such as biometrics and various card controls.
Truist is also FDIC-insured up to $250,000 per account owner per ownership category.
Truist Bank user reviews
Online ratings surrounding financial institutions are almost always abysmal, as customers typically find their voice after complications instead of a seamless banking experience. This may explain why Truist currently has a 1.2-star rating on Trustpilot.
Positive comments mostly come from customers who do their banking in person, mentioning helpful and nice staff. On the flip side, many customers of Truist complain that the bank freezes their accounts frequently due to fraud suspicions—while also allowing fraudulent charges and making it difficult to recoup lost money.
Again, these are likely anecdotal, but something to keep in mind. Forums like Reddit offer positive user reviews with the bank, citing no issues at all, a seamless app experience and great customer support. Commenters also enjoy the checking account intro offer.
Compare Truist Bank alternatives
If Truist doesn’t quite offer what you’re looking for, here are two alternative institutions that might. Those comfortable with online-only banking may prefer Axos for its generous rates, while those seeking an in-branch experience might be well served by Citizens Bank.
 Truist Bank |  Axos Bank |  Citizens Bank |
|---|---|---|
| Top savings APY | Top savings APY | Top savings APY |
| 0.01% | 4.46% | 0.03% |
| Top checking APY | Top checking APY | Top checking APY |
| N/A | 3.30% | 0.03% |
| Top CD APY | Top CD APY | Top CD APY |
| 3.25% | 0.20 | 4.25% |
| View offer at Truist Bank | View offer at MoneyLion | View offer at MoneyLion |
Bank details checked Nov. 19, 2025.
Is Truist Bank right for you?
Truist Bank is great for those who value convenience in their banking. It offers virtually every financial service you need under one roof, and it’s got a healthy number of physical branches that allow you to service your accounts in-person.
That said, if you prefer higher APYs and lower fees over convenience and in-branch services, you may want to consider another bank.
Frequently asked questions
How was Truist Bank formed?
Truist Bank was formed from two banks: SunTrust and BB&T. These banks merged to create Truist in 2019.
Does Truist Bank charge overdraft fees?
Truist Bank does not charge overdraft fees.
Is Truist Bank FDIC-insured?
Yes, Truist Bank is FDIC-insured up to $250,000 per account owner per ownership category.
Can I open a CD at Truist Bank online?
You cannot open a CD from Truist Bank online. You must either call or visit a branch.
What are the disadvantages of Truist Bank?
Truist Bank doesn’t offer competitive APYs for its checking or savings accounts—or even most of its certificates of deposit, for that matter. If you want your account balances working their hardest for you, Truist Bank isn’t the right destination for your money.
