How Global 500 companies are utilizing their resources and expertise during the coronavirus pandemic
As the coronavirus pandemic has spread globally, dozens of companies have donated billions of dollars collectively to combat the crisis.
Coca-Cola Philippines is redirecting nearly $3 million earmarked for advertising to assist those on the front lines of the COVID-19 outbreak. Chevron has made $7 million in commitments to fight coronavirus globally. Amazon’s Jeff Bezos is giving $100 million to support local food banks facing shortages amid the COVID-19 outbreak. And there are plenty of others.
While these philanthropic efforts should not be discounted, this list isn’t about money.
Instead, Fortune is focusing on how companies are using their services, infrastructure, products, equipment, and expertise to fight the COVID-19 pandemic and help their employees and customers get through this crisis.
Companies on this list are Global 500 companies who are doing at least one of the following:
- Donating personal protective equipment (PPE) or other critical supplies, whether that is a mask, plane, or portable cell tower
- Donating infrastructure, expertise, logistics, transportation, manufacturing equipment, or space
- Converting production lines and/or manufacturing additional critical supplies
- Conducting clinical research
- Sharing data and technology
- Taking measures to keep workers employed, paid, and insured
- Helping customers get the products and financial assistance they need
- Doing something beyond its ordinary workflow and what is necessary for company survival
From converting passenger jets to cargo carriers for delivering much-needed supplies to the front lines to linking everyday citizens with scientists to crowdsource treatment possibilities, here is how Global 500 companies are using their non-monetary assets for good during the coronavirus pandemic.
This list was last updated April 17, 2020, and will not be updated further.
AB InBev is using its infrastructure and operations to develop, donate, and distribute essential products, including nearly 3 million bottles of hand sanitizer and disinfectant to hospitals and frontline workers in more than 20 countries.
The company has also provided water and medical supplies to emergency workers around the world, including 3 million face shields in Brazil.
In Colombia, Peru, and Ecuador, the company is mobilizing its fleets of trucks to deliver essential food and medical supplies to areas in need.
Cervejaria Ambev is helping to build a public hospital with 100 beds in Brazil and is identifying available arenas and stadiums to be used by the American Red Cross for temporary blood drive centers across the U.S.
AB InBev has also launched a series of initiatives globally to support local pubs, bars, and restaurants forced to close due to the pandemic.
The company has also developed in-home activities, like Brahma’s virtual country music concert series in Brazil, Michelob Ultra’s fitness programs in the U.S., and Budweiser’s e-clubbing partnerships in China.
Abbott launched its ID NOW COVID-19 test that can detect the coronavirus in as little as five minutes and can be deployed on a portable instrument where testing is needed most. The company expects to increase manufacturing to deliver 50,000 tests per day. Along with its original coronavirus test, Abbott expects to produce about 5 million tests per month.
AbbVie is working with European health authorities and the U.S. Food and Drug Administration, Centers for Disease Control and Prevention, National Institutes of Health and Biomedical Advanced Research and Development Authority to support clinical studies and research.
AbbVie employees with relevant scientific, healthcare, and other critical expertise who volunteer in times of pandemic crisis will continue to receive full pay and benefits during their temporary service period.
Additionally, myAbbVie Assist, AbbVie’s patient assistance program, provides free AbbVie medicine to qualifying U.S. patients, including those who have lost insurance coverage related to COVID-19.
For a limited time, Allianz has offered to temporarily and “until further notice,” accommodate claims for trip cancellations and interruptions if a customer becomes ill with the coronavirus before or during their trip, as well as provide emergency medical care and transportation for customers who become ill while traveling.
The company will also cover non-refundable, non-transferrable trip-cancellation expenses for those who bought a plan before Jan. 22 for a trip to mainland China, South Korea, or Italy’s Lombardy or Veneto regions, departing before April 1.
Alibaba Cloud has offered medical personnel around the world advanced cloud-based technology applications in the fight against the COVID-19 pandemic. DingTalk’s International Medical Expert Communication Platform, hosted on Alibaba Cloud, provides a means of free communication for medical workers all over the world to directly contact doctors from medical institutions.
From Alibaba DAMO Academy, a global research initiative by Alibaba, three solutions are being made available via free trial for medical professionals and research institutes worldwide:
Epidemic Prediction Solution models epidemic characteristics of COVID-19 in a particular region, providing estimates of size, peak time and duration of the epidemic, as well as the spreading trends;
CT Image Analytics Solution is a CT image analytics technology service that can significantly improve testing accuracy and detection efficiency for diagnosing COVID-19;
And Genome Sequencing for Coronavirus Diagnostic Solution, an AI algorithm from Alibaba DAMO Academy and running on Alibaba Cloud, is a virus genome sequencing solution for coronavirus analytics, including viral genetic data screening, evolutionary analysis, protein structure analysis, and diagnostic reporting. It can complete the diagnosis of new coronavirus within 14 hours, which is five times faster than other available sequencing solutions in China.
Alibaba Cloud is also offering Elastic High-Performance Computing (E-HPC) Solution for Life Sciences, a cloud-native high-performance computing cluster solution designed for researchers working on life sciences applications, especially for Computational-Driven-Drug-Design (CDDD) and AI-Driven-Drug-Design (AIDDD). The solution already supports 20 research groups in China.
Alibaba has also donated healthcare, food, and supplies to affected areas.
More than 1,000 volunteers from across Alphabet are working on coronavirus screening and testing efforts.
Alphabet’s Google is partnering with Apple on coronavirus contact tracing technology as a tool to help contain its spread. Google also has a search engine results page dedicated to coronavirus resources and is rolling out new features to surface virtual healthcare options in searches.
The company hosting a repository of public datasets, which are free to access, to help those working to combat the coronavirus. Members of the company’s extended workforce will receive their normal pay, despite reduced hours or if they can’t come into work.
Amazon Devices partnered with the World Health Organization’s #PlayApartTogether campaign to share messages via its app store to encourage social distancing and hand washing.
The company has also expanded access to free digital books and SiriusXM channels streaming on Alexa through May 15, collaborated with Gourmondo to distribute 73,000 meals to elderly and medically vulnerable residents in the Seattle area, and donated more than 250,000 critical items to patients in the area.
Amazon Lex is powering smart hub technology for Electronic Caregiver to aid healthcare providers in the detection and treatment of the coronavirus.
Amazon U.K., along with Royal Mail, is delivering test kits to critical workers, Amazon Future Engineer is offering free, online learning opportunities, and Amazon Web Services is working with Conduent to empower agencies to better track the coronavirus’s spread.
All Amazon employees diagnosed with COVID-19 or placed into quarantine will receive up to two weeks of pay, and qualifying employees will receive an extra $2 for every hour worked through April.
American Express is offering customers a range of short-term and long-term financial assistance and adding hundreds of Amex Offers for cardmembers in the areas of home essentials, food delivery and takeout, digital entertainment, business services, and wellness. Customers’ Membership Rewards will go 30% further in the Amex Shop through May 26 and cardmembers will earn 2X rewards points on all spending with Grubhub and Seamless from April 15 through the end of the year.
New U.S. card members can earn a welcome bonus for an additional three months, and travel fees on modifications to eligible upcoming trips through May 31 are being waived. Through its American Express Travel COVID-19 Information Hub, the company has also introduced digital solutions for customers to quickly cancel flights and hotel bookings online.
For employees, American Express has committed to no coronavirus-related layoffs for the remainder of 2020. It is also continuing to pay the salaries of those who have been diagnosed with the coronavirus, placed into quarantine, or whose family care arrangements have been affected by the virus, without them having to use their paid leave. American Express is also providing coverage for all out-of-pocket medical and pharmacy service costs related to coronavirus testing and treatment.
AmerisourceBergen has increased inventory on items related to coronavirus treatment and supportive care, like IV fluids, generic injectables, and related products for acute care providers, as well as essential medicines in other classes.
Anthem will cover all costs of coronavirus testing, as well as COVID-19 treatment from in-network doctors, hospitals, and health-care professionals through May 31.
Customers will also pay nothing for telehealth visits with doctors in their plans through June 14, and Anthem is relaxing early prescription refill limits for members who wish to receive a 30-day supply of most maintenance medications, where permissible.
Apple has partnered with the CDC to launch a coronavirus screening app and website. Apple is also partnering with Google on coronavirus contact tracing technology as a tool to help contain its spread.
All hourly workers will continue to receive their regular pay, despite closures. Apple has also expanded leave policies for those dealing with personal or family related health issues from coronavirus.
Assicurazioni Generali, via its Extraordinary International Fund, is in a 50:50 public-private partnership with Italy’s Civil Protection Department to supply 20 million masks for frontline workers. For a complete list of actions by country, please click here.
AT&T is deploying portable assets, including a cell tower on wheels to support the Naval Ship Mercy in Los Angeles.
The company is adding network capacity and providing FirstNet-ready devices to support quarantine zones, airports, and other public safety centers. Public safety agencies on FirstNet have access to 76 deployable cell sites at no additional charge.
AT&T is keeping its public Wi-Fi hotspots open to everyone, while all AT&T home and wireless internet customers can use unlimited data.
AT&T is also waiving late payment fees and overage charges for customers impacted by the coronavirus.
AXA has created a global digital coalition of researchers, engineers, health professionals, and computer scientists. The program aims to design open-source solutions for the prevention, diagnosis, treatment of the coronavirus.
The company has also partnered with Fund 101, a structure that federates more than 1,200 intensive care units across 60 countries to foster information sharing and collaboration between the units.
AXA has also pledged to donate 2 million surgical masks to the Assistance Publique – Hôpitaux de Paris. Additionally, the AXA Group and Uber Eats are providing health workers with 20,000 meals through the Uber Eats app to workplaces or homes.
Santander has initiated specific credit lines for SMEs and corporates, while instituting payment deferrals for mortgages and consumer loans for both individuals and companies. The bank is also offering the option of an increase in credit card and overdraft limits.
In addition, the bank will now provide coronavirus insurance coverage, charge fewer fees, and provide proactive support for vulnerable customers and specific helpline for all customers.
Santander is also planning to pay pensions to retirees in advance and has committed to keeping employment stability amongst its ranks. The bank has also created an online resource for virus-related information called “Overcome Together” and is offering online #StayHome scholarships for more than 20,000 university students and lecturers.
Following the European Central Bank recommendations, Santander has canceled its 2019 final dividend and its 2020 dividend policy to ensure as much flexibility as possible, allowing it to maximize lending and support to businesses and individuals. For a complete list of actions by country, please click here.
Bank of America Corp.—U.S.
Bank of America has committed to no COVID-19-related layoffs in 2020 and has offered special compensation incentives for teammates serving clients in U.S. financial centers, call centers and operation centers—including an additional $200 per pay period for employees in financial centers and double overtime for employees working in call center/operation centers
The company has also expanded employee benefits (e.g., no-cost coronavirus testing, no-fee Teledoc, transportation reimbursement), including $100/day for backup childcare support so employees can hire a friend or a neighbor for backup care. It has committed to 200,000 days of back up support so far for employees.
Bank of America also moved to $20 minimum hourly rate of pay this quarter in the U.S.
For customers, the bank has made nearly 1,000,000 payment deferrals since the beginning of March. Clients can request refunds including overdraft fees, non-sufficient funds fees, and monthly maintenance fees. Clients can also request to defer credit card payments, as well as refunds on late fees.
Clients can request to defer auto loan, mortgage, and home equity payments, with payments added to the end of the loan. Foreclosure sales, evictions and repossessions have been paused.
Bank of China U.S.A.
Bank of China U.S.A. is donating 120,000 masks and 12,000 gloves to health care workers, front-line responders, and essential personnel in New York. This is the first of multiple shipments.
The bank is also providing financing to U.S. clients manufacturing ventilators and other medical supplies and is waiving fees and deferring loan payments for clients heavily affected by the financial impact of the pandemic.
The BMW Group’s Rolls Royce brand is a member of the Ventilator Challenge U.K., a consortium of engineering firms including Airbus, BAE Systems, and a series of Formula One motor racing teams. The consortium has secured an order for 10,000 of two types of ventilator machines from the NHS and will help ramp up production.
Boeing has donated tens of thousands of masks, gloves, and other equipment to hospitals in need, and will begin using 3-D printing at several facilities to manufacture face shields. The company’s initial production goal is to produce thousands of face shields per week followed by subsequent production increases.
Boeing has also offered the use of its cargo carrier Dreamlifter to help transport critical supplies to healthcare professionals.
Eligible employees can take voluntary buyouts.
The Bosch Group has developed a rapid test for the coronavirus in collaboration with the company’s Bosch Healthcare Solutions subsidiary and the Northern Irish medical technology company Randox Laboratories Ltd.
Developed in just six weeks, the rapid test can be performed directly at the point of care and detect a SARS-CoV-2 coronavirus infection in patients in less than two-and-a-half hours.
BP has committed to not laying off its employees due to the coronavirus pandemic and is offering free fuel to emergency services in the United Kingdom.
Cardinal Health is exploring how to retrofit and add equipment to production lines in order to increase production of PPE.
The company also partnered with Quidel Corporation to distribute its newly authorized SARS CoV-2 assay, which will give certified labs the ability to test for the coronavirus.
Cardinal Health is also working with supplier partners to test alternative swabs as a potential back-up specimen collection option for the normal swabs.
Carrefour is allocating priority checkouts and special time slots, as well as introducing a new telephone ordering service with free home delivery and an online express delivery service, for hospital and medical personnel and vulnerable people during the coronavirus pandemic.
The company’s hypermarkets are providing lorry drivers with free meal baskets so they can have lunch at a time when their usual food service outlets in motorway parking areas are closed.
Carrefour is also supporting the French fishing industry, which has seen fish prices collapsing, pledging to purchase the industry’s catch at pre-pandemic volumes and prices. In addition, a one-off bonus of €1,000 ($1,100) net of taxes will be paid to Carrefour staff working in stores, at drive outlets, and in warehouses
China FAW Group—China
FAW has been working with the China Foundation for Poverty Alleviation (CFPA) to purchase and deliver medical supplies to the affected regions, including 60 tons of disinfectant, 250,000 pairs of medical gloves, 10,000 cartons of disinfectant effervescent tablets, 150 ventilators, 500 oximeters, 100 patient monitors, 70 disinfection machines, 20,000 face masks, 150 pieces of protective clothing, and four negative pressure ambulances to four provinces, 10 cities and counties, and 15 hospitals.
The company has also donated 50,000 N95 surgical masks and 50,000 disposable masks to its partner Mazda Motor Corporation in Japan.
China Life Insurance—China
China Life Insurance has offered a 90-day grace period for the payment of premiums by customers. The company is also offering free additional benefits for customers impacted by the coronavirus, including a quarantine cash benefit, hospital cash benefit, and death benefit.
China National Offshore Oil—China
China National Offshore Oil (CNOOC) has provided 4,900 tons of petroleum products to regions in China most hit by the coronavirus.
The company has also produced more than 32,500 tons of polyethylene and polypropylene, the raw material for face masks, syringes, and other medical supplies that are necessary to produce protective products, helping ease the shortage of medical supplies.
China Resources Group—China
During the height of the coronavirus pandemic in China, China Resources Group provided medical personnel to support the country’s pandemic prevention work.
The company also provided medical supplies to the regions most affected, to ensure people in lockdown regions and cities had a stabilized supply of necessities.
China State Construction Engineering—China
CSCE built Huoshenshan and Leishenshan, two emergency coronavirus hospitals in China, within days. The company is now sharing its data and experience from those projects in pandemic-hit countries where they have construction contracts.
Citigroup is offering waivers of monthly service fees and penalties for early CD withdrawal, as well as collection forbearance programs and a range of hardship programs for mortgage customers.
Coca-Cola is providing more than 8,000 Coca-Cola North America employees with a $100 delivery credit for DoorDash, Grubhub, UberEATS, or Skip The Dishes to place meal delivery orders.
It also launched the Coca-Cola Rapid Response Resource online portal to give restaurants access to free information and resources related to the crisis.
Coca-Cola is using the scale of its brand to share helpful information and meaningful messages from partner community organizations like the American Red Cross, Boys & Girls Clubs of America, Salvation Army, and Feeding America, on social media.
In the Boston area, thousands of face shields are being assembled for delivery to medical centers around the region, with more in the works. In partnership with MakeIt Labs and packaging supplier Sonoco, Coca-Cola also helped transport 6,000 pounds of plastic sheeting from Sonoco’s warehouse in North Carolina to Georgia Tech in Atlanta. Tech students and other groups will use the plastic sheeting to make 50,000+ plastic surgical shields for healthcare workers in the Atlanta area
The Atlantic Coca-Cola Bottling Company is also hosting a drop-off location at its offices for PPE and hand sanitizer and rewarding people who donate with free eight-packs of Coca-Cola’s new AHA sparkling water. The Coke bottler is producing hand sanitizer at its Atlantic, Iowa bottling facility and donating it to the University of Iowa Hospital System.
Additionally, two suppliers—Western Container and Southeastern Container—are working with Coca-Cola bottlers and alcohol distilleries to create plastic bottles that can be filled with hand sanitizer solution and donated to healthcare and public safety workers. Western Container shipped two truckloads of 500-ml bottles to Whiskey Hollow Distillery in Valley View, Texas.
To date, the Coca-Cola system has donated nearly 2 million beverages to support community organizations, food banks, and frontline responders throughout the U.S.
Coca-Cola is also donating hand sanitizer, wipes, and other cleaning and disinfectant supplies to the Salvation Army Red Shield Shelter in Atlanta to ensure they can continue to safely serve the needs of Atlanta’s homeless and disadvantaged during this crisis. And the company has provided millions of dollars in relief to community partners throughout New Jersey, California, and North and Central Texas.
Comcast has opened its Xfinity WiFi network for free nationally. The company is also offering free unlimited data, no disconnects or late fees, delayed payments, and low-income families will receive 60 days of complimentary Internet Essentials service.
Comcast also created new educational collections for all grade levels in partnership with Common Sense Media that can be accessed by saying “education” into your X1 or Flex voice remote.
Costco has implemented special operating hours for members ages 60 and older, limits on the purchase of certain items, and return restrictions.
CVS Health has waived co-pays for all diagnostic testing related to the coronavirus for commercial, Medicare, and Medicaid members. CVS Pharmacy is also waiving charges for home delivery of prescription medications. For 90 days, CVS is offering zero-dollar co-pay telemedicine visits for any reason.
CVS is also volunteering the use of its parking lots for drive-thru coronavirus testing.
Daimler’s Mercedes-Benz brand is using its 3D printers for automobile components to produce medical equipment, like ventilators.
The Daimler group is also contributing the technical knowhow of its specialist teams toward manufacturing this equipment during the coronavirus pandemic.
Dell is delivering an IT infrastructure donation to the Hubei Center for Disease Control and Prevention in China to enable it to respond to the epidemic situation more effectively.
The company also provided the Translational Genomics Research Institute with access to its Zenith Supercomputer to help identify which strains of coronavirus are circulating more than others, what might be causing focal outbreaks, and how fast the genome is mutating and changing. This COVID-19 sequencing program could inform biomedical researchers seeking new treatments and vaccines.
Dell’s Folding@home is also crowdsourcing efforts to simulate the dynamics of proteins involved in the coronavirus. Each simulation a person runs on their own PC increases the chances of finding possible ‘druggable sites’ on the proteins, which can lead to treatment options for the disease.
Delta Air Lines
Delta Flight Products is collaborating with the Global Center for Medical Innovation to manufacture face shields in its facilities to protect hospital workers during the coronavirus pandemic.
The company is also offering free medical volunteer travel to New York, Georgia, Louisiana, and Michigan during the coronavirus pandemic and is donating 200,000 pounds of unused food to hospitals, community food banks, and other organizations.
Delta is also extending the ability to rebook coronavirus-impacted travel and waiving flight-change fees through May 31, 2022 and has extended current status for Medallion Members through 2021.
The airline has blocked the middle seats in all of its cabins, reduced the number of customers on each flight, and initiated a new back-to-front loading policy to maintain social distancing on its aircraft.
Deutsche Telekom, along with Vodafone, Orange, and five other European telecoms providers, have agreed to share mobile phone location data with the European Commission to track the spread of the coronavirus
Deutsche Telekom has set up a mobile radio station for emergency workers in German hospitals and established a new hotline for Nebenan.de, a German portal for neighborly help. The hotline targets at-risk groups who don’t have their own internet connections, allowing them request assistance during the pandemic.
The company is also giving an estimated $35 million in employee bonuses and dedicating the first hour of shopping every day to senior customers.
Dongfeng has donated medical supplies to the worst hit areas in China and across Asia, as well as its business partners impacted by the coronavirus pandemic.
Dow sites across North America, Europe, and Latin America have adapted to manufacture hand sanitizer and are set to produce more than 200 metric tons, equivalent to more than 880,000 eight-ounce bottles, to be donated to local health systems and government agencies.
The company also repurposed an existing facility to produce hand sanitizer in the U.S., and has ramped up its raw material production for critically needed products, like disposable gloves, hospital beds, and medical devices and supplies.
Dow has also developed a simplified, lightweight design for face shields to help protect healthcare professionals and is sharing the open-source design to encourage additional production. Dow will produce and donate 100,000 face shields to support Michigan hospitals and is looking for fabricators to accelerate production to address PPE shortages—interested parties should email Dow at firstname.lastname@example.org.
DuPont is expediting production of its hazmat suits by operating 24/7.
ENI is making its supercomputing infrastructure and its molecular modeling skills available for coronavirus research in collaboration with the European EXSCALATE4CoV project to identify the safest and most promising drugs in the fight against the coronavirus.
In addition, Eni is the Agostino Gemelli IRCCS University Hospital’s sole partner on a project to build a hospital in Rome, which will exclusively treat patients with the coronavirus. The facility has 130 bed spaces, 50 of them in intensive care, and has advanced technologies for diagnosing the disease, including RCX, CAT, and transthoracic ultrasound. As part of the same project, the company is setting up emergency departments for coronavirus patients at several hospitals across the country.
In addition, Eni plans to deliver masks to local health facilities and has given the Lombardy regional government and Civil Protection a series of charter flights to transport medical equipment, such as ventilators and masks, in collaboration with the China-Italy Philanthropy Forum.
ExxonMobil has partnered with the Global Center for Medical Innovation to initiate projects to rapidly redesign and manufacture reusable personal protection equipment for health care workers, such as face shields and masks, which are in short supply as a result of the COVID-19 pandemic.
The company is addressing N95 mask shortages by using its knowledge and experience with polymer-based technologies to facilitate development and expedite third-party production of safety equipment that can be sterilized and uses replaceable cartridges. Once approved by the FDA, manufacturers expect to produce as many as 40,000 masks and filter cartridges per hour.
ExxonMobil invented filtration fabric technology in the 1960s and is making its experts available and delivering polypropylene from its manufacturing sites for mask assembly.
Homeowners impacted by the pandemic are eligible for a mortgage forbearance plan to reduce or suspend their mortgage payments for up to 12 months.
Ford is providing its manufacturing capabilities to quickly scale production of ventilators in collaboration with GE Healthcare. Ford expects to produce 50,000 ventilators within 100 days, with the ability to produce 30,000 a month thereafter, as needed.
Ford is working with 3M to manufacture at scale Powered Air-Purifying Respirators (PAPRs). Ford, in cooperation with United Auto Workers, will assemble more than 100,000 plastic face shields per week.
Ford also will leverage its in-house 3-D printing capability to produce disposable respirators for healthcare workers.
Ford Credit is offering customers who buy new vehicles the option to delay their first payment for 90 days and will discuss finance options with existing customers for delayed payments or changed due dates.
GE Healthcare has increased manufacturing capacity of equipment used in the diagnosis and treatment of coronavirus patients, including CTs, ultrasound devices, mobile X-ray systems, patient monitors, and ventilators. The company is also adding manufacturing employees and ramping up ventilator production to keep its facility open 24/7. GE has doubled its capacity of ventilator production since the outbreak began and has plans to double it again by the end of Q2 2020.
The company issued clinician guidance for using GE Healthcare’s anesthesia machines for patient ventilation, giving medical professionals an immediate increase in ventilator options and is partnering with Ford Motor Company to scale production of ventilators. Ford will build a simplified design of GE Healthcare’s ventilator, equipped with essential functions to safely treat coronavirus patients.
Ford and GE Healthcare will also collaborate on the production of a ventilator designed by Airon Corp., that is designed for quick setup, making it easy for healthcare workers to use. Ford expects to produce 50,000 of the ventilators within the next 100 days.
General Motors will manufacture 10,000 critical care ventilators and up to 1.5 million Level 1 face masks monthly.
The company is offering interest-free APR financing for 84 months for qualified buyers on more than 40 vehicles, options for customers struggling financially, OnStar Crisis Assist services, and complimentary in-vehicle data for all vehicle owners for a limited time.
Hanwha provided its smart training institute in Korea, Life Park, as a COVID-19 treatment center. The institute has 160 rooms for treatment and quarantine of patients.
Hanwha Corporation and Hanwha Solutions donated 150,000 masks to medical staff, children, the elderly, and low-income families in Daegu and Gyeongbuk—regions of Korea designated as coronavirus special management areas.
Hanwha Life’s branches in Korea are providing special support to customers impacted by coronavirus, giving an additional six months of coverage to customers who are due on insurance premiums and loan payments. Hanwha Galleria, meanwhile, is providing reduced lease fees for small and medium-sized retail partners and implemented a 21 billion KRW ($19 million) shared growth fund.
Hanwha Aerospace made hygiene kits that were delivered to low-income communities and vulnerable people around its flagship plant in Changwon, Korea. These kits—containing antibacterial soap, hand sanitizer, and cloth masks—were assembled by employees and their families at home.
In addition to donating millions of dollars in PPE, Home Depot has also frozen pricing nationwide across product categories in high demand due to the coronavirus, and has stopped selling N95 masks in stores and on HomeDepot.com so they can be redirected to hospitals, healthcare providers, and first responders.
All hourly full-time associates of Home Depot received an additional 80 hours of paid time off, and part-time hourly associates received an additional 40 hours of paid time off. Associates 65 years of age or older or determined to be at higher risk by the CDC received another 80 hours of paid time off for full-time associates and another 40 hours for part-time associates.
If associates are diagnosed with COVID-19, Home Depot will give paid time off until they are released by a doctor to return to work, as well as 14 days of paid time off for any associate required to quarantine.
Home Depot also implemented a temporary bonus program—hourly associates who work more than 35 hours per week will receive an additional $100 per week, while hourly associates who work 16 to 35 hours per week will receive an additional $50 per week through April 19. Employees who work overtime are receiving double pay.
Honda is utilizing its technology platforms and 3D printing for the production of medical equipment.
The company is also offering customers new sales incentives, deferred payment options for those struggling financially due to the coronavirus pandemic, and special deals on certified pre-owned vehicles.
In Hong Kong, HSBC is offering special relief loans to customers working in selected sectors impacted by the coronavirus outbreak and, where appropriate, deferred principal payments on mortgages for customers experiencing hardship.
In mainland China, HSBC is waiving all fees for remittances associated with donations and medical purchases and is partnering with healthcare providers to offer virtual and telephone consultation services to ease the pressure on hospitals and reduce infection.
To assist governments across the world, the bank is helping raise money on sovereign debt markets to boost their economies and health services.
Hyundai Motor—South Korea
In the U.S., Hyundai will make up to six months of payments for new owners who lose their jobs and have purchased or leased their vehicle between March 14 to April 30 through Hyundai Motor Finance.
For select new purchases through April 30 financed by Hyundai Motor Finance, Hyundai is offering 0% APR financing and deferring payments for 120 days at the customer’s request. Current Hyundai Motor Finance customers can defer payments up to three months if they lose their job or face a medically-related hardship before April 30.
It is also offering a complimentary three-month extension of Hyundai’s Blue Link Connected Care service—which includes SOS emergency assistance, enhanced roadside assistance, and automatic collision notification—for customers with accounts expiring between March 20 and the end of May.
Hyundai has replaced all its scheduled TV advertising in the United States with a PSA on the pandemic. The company is providing U.S. full-time employees directly impacted by the coronavirus up to 10 extra days of paid time off and offering short-term vehicle leases for employees with college students who can benefit from temporary transportation while they are home during school closures.
Industrial & Commercial Bank of China—China
ICBC has extended repayment deadlines for roughly 18,000 Chinese borrowers—approximately 17,000 of which are small and midsize enterprises.
JPMorgan Chase is offering mortgage and car payment assistance during the coronavirus pandemic.
The company is also giving bank tellers and other “front-line employees” a one-time bonus of up to $1,000 and giving all employees up to five extra paid leave days.
Kraft Heinz is donating millions worth of products, including Kraft Macaroni & Cheese, Heinz Gravy, Planters Nut Mixes, DEVOUR frozen meals, and a number of other items, which will be provided to Feeding America member food banks.
The company has also partnered with Babytree in China to donate more than 4,000 boxes of Heinz infant food to families in need through the Shanghai Fosun Foundation.
In the U.K., Kraft Heinz is partnering with Magic Breakfast to deliver 12 million free breakfasts for school children in need.
And in Canada, the company is donating to Food Banks Canada, starting with more than 100,000 boxes of KD/Kraft Dinner.
Kroger has established emergency leave guidelines to provide paid time off for associates diagnosed with, experiencing symptoms of, or placed under quarantine for the coronavirus. It has also made more than $5 million available through its Helping Hands fund to provide financial support to associates experiencing hardships due to coronavirus, including childcare costs.
Kroger has given frontline hourly associates an appreciation bonus—$300 for full-time associates and $150 for part-time associates, as well as a $2 increase to their standard base rate of pay.
The company has also waived prescription delivery fees for customers, and has formed employment partnerships with local, regional, and national businesses from the most-affected industries to temporarily move employees to roles at Kroger.
Lenovo has given millions in equipment and IT infrastructure to support hospitals in Wuhan, including more than 1,200 computers, 280 tablets, 660 printers, software, and support. It has also given millions in hardware donations support for distance-learning education globally.
The company has donated more than $500,000 worth of Motorola smartphones to support distance learning and has coupled its technology with Jangala’s WiFi solutions in remote areas that lack infrastructure, including refugee camps in Kenya and Eswatini. It is evaluating future deployments to enable connection in isolation.
Lenovo is also offering customers a free global warranty extension for up to 75 days through May 31 for all Lenovo/Motorola smartphones and Lenovo consumer PCs, tablets, smart home devices, consumer augmented/virtual reality devices, monitors, and accessories with warranties that are coming to an end between March 15 through April 30.
Macy’s has extended its return policy by 60 days and is giving customers extra time to shop with Star Money. Rewards that expired on March 1 will be redeemable until at least June 1.
Mazda North American Operations (MNAO) will provide free standard oil changes and enhanced cleaning services for U.S. healthcare workers at participating dealers nationwide.
The program is not limited to Mazda owners and is available for most makes and models from other manufacturers.
McKesson is limiting PPE orders to current customers and monitoring the amount ordered to reserve supplies for critical workers.
Micron has donated its surplus PPE and health scanning systems to local hospitals and testing centers, including 300,000 protective masks.
The company has also offered some of its properties to local officials to support hospitals and house patients.
Micron is expediting its payments to the more than 500 small businesses it works with and prioritizing all shipments of medical equipment.
For employees, Micron is giving a one-time payment to many team members, starting with $1,000 to those earning less than $100,000. Its team member relief fund will also provide up to $5,000 of aid per employee, based on need.
Microsoft has begun a supercomputing collaboration with NantWorks’ ImmunityBio to map out the spike protein of the coronavirus to understand the means it uses to pry its way into and infect human cells.
It has created Bing COVID tracker, a new remote learning community for distance learning, and made Minecraft: Education Edition available for free to teachers and students with O365 Education accounts.
Microsoft will continue to pay all vendor hourly service providers their regular pay during reduced service and is offering its Healthcare Bot service, powered by Microsoft Azure, to organizations on the frontlines of the coronavirus response to help screen patients for potential infection and care.
Microsoft also announced it will give workers and additional three months of paid parental leave due to school closures.
Mondelez is giving hourly employees a $2-per-hour pay increase through May 2 and a $125-per-week bonus for sales representatives.
Any impacted U.S.-based employees will receive up to two additional weeks of paid leave at 100% of pay. The company has given millions in in-kind support to community partners’ emergency relief efforts around the world.
In conjunction with physicians treating the pandemic, Nestlé is developing tailored coronavirus medical nutrition and supplement treatment protocols.
In partnership with the International Federation of the Red Cross and Red Crescent Societies, the company has also committed to donating food, medical nutrition products, and bottled water to communities hardest hit by the pandemic and deploy its available logistics capacities from its out-of-home business to support the needs of emergency services and healthcare workers in various countries.
Nestlé is offering its employees free meals and transport to reduce their exposure to the virus and has put in place sick leave arrangements for those who contract it. The company is also providing cash loans or advances for those employees in financial distress. In addition, all hourly and salaried staff affected by temporary stoppages will be paid in full for a minimum of 12 weeks.
Northwestern Mutual is offering customers financial assistance, including a 60-day grace period for individual and group policies.
Novartis committed 130 million doses of hydroxychloroquine to support the pandemic response and joined two cross-industry research initiatives, the COVID-19 Therapeutics Accelerator, coordinated by the Bill & Melinda Gates Foundation, Wellcome, and Mastercard, as well as a COVID-19 directed partnership organized by the Innovative Medicines Initiative.
Novartis is separately supporting COVID-19 related clinical investigations of several Novartis medicines, including Jakavi.
To support access, the Novartis generics and biosimilars division Sandoz became the first company to commit to keeping stable prices for a basket of essential medicines that may help in the treatment of COVID-19.
Pacific Construction Group—China
China Pacific Construction Group (CPCG), along with the Chinese embassy in Malaysia, China Entrepreneurs Association of Malaysia, and CPCG subsidiary Licentobuild Sdn Bhd companies, jointly donated 50,000 face-to-face units to the National Disaster Management Agency (NADMA) to assist Malaysia in its efforts to curb the spread of the coronavirus.
Groupe PSA has joined forces with Valeo, Schneider Electric, and Air Liquide with the aim of producing 10,000 respirators in 50 days in response to the French government request.
The company has donated 400,000 masks, plus medical equipment (defibrillators, first aid kits, gloves, etc.) and is providing hospitals, authorities, and healthcare workers with vehicles from its fleet in France, Spain, Portugal, and Morocco. In the U.K., the car manufacturer has offered healthcare workers who drive a Peugeot, Citroen, Vauxhall, or DS the firm’s roadside assistance service for free.
Brazilian teams have started to 3D print the components of face shields used to protect medical teams, and the company has also created a solidarity fund to guarantee 100% salary compensation to all employees.
Philip Morris International
PMI will not terminate any employee during the crisis period, unless for cause, and will continue to provide regular compensation.
PMI volunteers are supporting national and local efforts to combat the virus in more than 60 countries, including providing PPE to trade partners. Employees are also volunteering to help elderly, low-income, and other vulnerable populations.
Some of Philip Morris’ factories are producing hand sanitizer and masks for local communities.
SAIC Motor’s joint venture with GM and Wuling has converted one plant in China for the production of face masks. The company is also building additional machines to increase mask production.
Samsung Electronics—South Korea
Since January, Samsung has donated $33 million worth of funds and goods to governments and communities that have been most affected by COVID-19 to help with their relief efforts, including the purchase of medical supplies and hygiene kits, such as face masks.
The company is donating smartphones to patients in quarantine to help them keep in touch with their families and friends, as well as air purifiers and other appliances to hospitals and quarantine centers.
Samsung is also donating tablets to educational institutions so that children can continue to learn outside of the classroom, and is making its CSR education modules available online so that children have access to more enriching content at home.
In Korea, Samsung has provided local authorities a company facility to operate as a care center for patients to assist with the country’s containment efforts. Its engineering teams are working with companies in Korea that produce face masks to help them boost production by improving factory layouts and manufacturing processes, and in some cases, are creating molds for mask production.
Samsung India is providing urgently needed PPE to healthcare professionals in the country. Samsung subsidiaries are planning on taking similar actions in other countries affected by the coronavirus pandemic.
Siemens Additive Manufacturing Network is printing the requests of doctors, hospitals, and suppliers of medical equipment in response to the coronavirus pandemic.
Siemens and Aucma also developed a prototype for an intelligent disinfection robot, which is expected to be available for use by hospitals soon, and can disinfect up to 36,000 square meters in one hour. The company is also providing medical equipment for patient testing and care, including technology for blood-gas monitoring for patients on ventilator support.
In the U.S., the company’s building and energy technologies are being used to ensure healthcare spaces have reliable power, fire, and life safety systems. Siemens’ cloud-based platforms for remote monitoring and climate control are being used to help facilities meet the air-pressurization requirements necessary to prevent further transmission of the coronavirus.
Siemens is also helping enable manufacturers in China to switch or adapt production lines to pharma or medical devices and expedite the production of personal protective equipment, such as masks.
The company is offering its global employee base childcare options and paid time off.
China’s state-owned oil producer Sinopec converted a chemical factory in order to produce raw materials necessary for face masks and other medical supplies.
Toyota has announced it is “keen to assist” in producing ventilators.
Travelers is automatically giving U.S. personal auto insurance customers a 15% credit on their April and May premiums through its new Stay-at-home Auto Premium Credit Program.
The company is also offering billing relief to customers, including suspending cancellation and nonrenewal of coverage due to nonpayment through May 15—no interest, late fees, or penalties will be charged.
Travelers is accelerating commission payments to eligible agents and brokers during the coronavirus crisis and is providing telemedicine options for injured employees, including telerehabilitation for physical therapy visits.
Travelers is also setting aside funds to pay the wages and health benefits for eligible third-party contract employees to keep them employed.
UnitedHealth Group is waiving out-of-pocket costs for coronavirus testing and testing-related visits, as well as treatment, and providing 24/7 access to telehealth services.
The company has also rolled out a digital platform, which includes a coronavirus symptom checker and risk evaluation for its customers.
The bank has instituted a premium pay program to provide critical front-line employees with a temporary 20% hourly wage increase. Flexible leave policies have also been expanded, and no jobs will be eliminated during the coronavirus crisis.
For customers, the company is offering financial assistance on mortgages, loans, and leases.
Valero is offering account assistance to its credit card customers who have been impacted by the coronavirus.
Valero is also expanding the scope of its family illness leave to cover time spent at home caring for children who are unable to attend school or daycare.
The Verizon Response Team has deployed portable cell sites, WiFi hotspots, and free charging stations across the U.S. at emergency operations centers, mobile testing sites, and quarantine areas.
For customers, Verizon is waiving late, activation, and upgrade fees, as well as overage charges, through May 13 and giving 15GB of additional high-speed data. Low-income customers who have Lifeline services will have all billing charges waived for 60 days, and Verizon will also offer a new affordable internet option.
Fios and DSL broadband internet plans have no data caps, and free international calling is available to select countries impacted by the coronavirus through the end of April.
Verizon is also giving customers unlimited domestic calling, and Fios TV subscribers will receive free premium channels through April 30. Verizon Wireless and Fios customers can access up to 60 days of education resources, tools, and games at no cost.
VW has announced it is testing options for the output of ventilators. The company has committed to contribute millions worth of medical materials toward addressing the coronavirus pandemic, including face masks, gloves, disinfectants, thermometers, and protective clothing.
The company also plans to use its global logistics chains to ensure it can transport these from China to Germany for hospitals and medical staff.
Walgreens Boots Alliance—U.S.
Walgreens Boots Alliance is working with the U.S. federal government to expand access to coronavirus testing, offering its parking lots as drive-thru testing sites.
In the U.K., the company is offering testing via the government to key NHS workers.
Walmart is giving millions in bonuses and salary advances to hourly and supply chain associates. For stores that are part of a mandated quarantine, the company will give employees up to two weeks of pay.
Wells Fargo is giving homeowners a three-month payment suspension that can be extended to six months. The company is also, on a case-by-case basis, offering fee waivers, payment deferrals, and other expanded assistance for credit card, auto, mortgage, small business, and personal lending customers who contact them.
More coronavirus coverage from Fortune:
—Everything you should know about mortgage forbearance and skipping payments
—How to avoid falling for proliferating coronavirus scams
—3 strategies small business owners are using to get their SBA stimulus loans faster
—When will your SBA loan be approved? Why the process is moving so slowly
—No, 5G does not cause or spread the coronavirus. What medical experts say
—JP Morgan’s Jamie Dimon lays out a future worse than 2008 in his annual letter
—Companies are getting more comfortable hiring fully remote employees
—PODCAST: COVID-19 might have upended the concept of the best companies of the year
—VIDEO: 401(k) withdrawal penalties waived for anyone hurt by COVID-19
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