7 Steps to Making the Perfect ApologyTips for apologizing for any workplace mistake.
This is Hillary Clinton’s New Way to Cop to CriticismHer recent responses suggest a new approach for a general election.
Can You Recover from a Major Gaffe at Work?It may be time to look for another job. But try this first.
Corporate apologies: Beware the pitfalls of saying sorryConventional wisdom says to quickly apologize for errors and mistakes, but finding the best way to recover from setbacks is more complicated.
VW isn't alone: Here are some of the worst CEO apologiesIn fact, the auto giant has plenty of company. Firms like Netflix, BP, and Uber have issued unsatisfying apologies to customers and the public.- Saying ‘I’m sorry’ is the best career move you can makePeople respect people who admit their mistake and hustle to do better next time.
Inventors who truly regret their inventionsThese inventions caught on -- big time. But their popularity made their inventors rue the day they dreamed up these items.
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