
Salesforce
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Salesforce is a leading cloud-based enterprise software company that launched in 1999 as the first major cloud CRM (customer relationship management) business to connect companies and their customers. It expanded in the 2000s into sales, service, marketing, and commerce cloud-based software. Today Salesforce is strongly focused on its Agentforce platform, which enables businesses to build and deploy autonomous AI agents capable of performing tasks across Salesforce offerings. The agents are built using Salesforce’s Agent Builder, a low-code tool that lets users define agent behaviors, topics, and actions.

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