• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
SuccessLeadership

Steve Jobs ‘never found anybody that didn’t want to help me if I asked them.’ The challenge for most people? Reaching out to someone they don’t know

By
Ella F. Washington
Ella F. Washington
Down Arrow Button Icon
June 28, 2024, 10:57 AM ET
The late Steve Jobs, co-founder and CEO of Apple, never hesitated to ask for help, even from people outside his circle.
The late Steve Jobs, co-founder and CEO of Apple, never hesitated to ask for help, even from people outside his circle.Sean Gallup—Getty Images

An old African proverb says, “If you want to go fast, go alone; if you want to go far, go together.”

You may not want to stay in your current job forever. You may want to work at a different company. You may want to change direction or even your entire career. And even if your goal is to stay right where you are, you want to have the best possible experience and get the most out of it. Your best bet in accomplishing any of these goals is to build relevant relationships with people who can give you the advice, encouragement, and opportunities you seek.

You can only go so far alone. But with the right network, your future can be unlimited.

There are two types of folks: those comfortable reaching out to people they don’t know and those who aren’t. And being the second type, the shy type, can have consequences.

How widespread is this problem? As an example, you’d imagine someone hired to be a B2B salesperson would be OK with cold-calling potential customers, right? After all, their job might depend on that ability. And yet, a study found that 48 percent of salespeople were actively afraid to do so!

If virtually half of a sales force sweats out cold-calling, then the psychological challenge of trying to connect with people we don’t know must be formidable indeed—which is why your first obstacle to expanding your sphere of influence may be your hesitation to reach out to someone you don’t know. It’s far easier to sink back into your comfort zone and keep talking to people you already have a positive relationship with. But that tends to limit your horizons.

So why are we so frightened to reach out? Well, let’s go back to the study of B2B salespeople, who provided two clear reasons for being anxious about cold calling: (1) they were afraid of sounding like a salesperson and (2) they were afraid of being rejected. Broaden the emotions expressed in those reasons, and they can easily apply to all of us. In the first case, we’re looking for professional help, and we don’t want the other person to think we’re trying to use them. Research shows that professional networking can lead to feelings of “dirtiness,” particularly for people with lower power in an organization. The more self-serving the networking feels, the more discomfort people tend to have, especially when the experience feels forced instead of spontaneous.

In the second case of fear of rejection, well, we don’t really have to expand on that. Nobody wants to be turned down, especially when they’re trying to connect with someone they respect who may be at a higher professional level than them. But instead of looking at potential rejection, focus on the positive possibilities, and it could be a game changer. If you want something, you must ask for it, even if it’s uncomfortable.

When Steve Jobs was only twelve, he looked up the number of HP’s co-founder, Bill Hewlett, in the phonebook (for those of you who remember phonebooks). Then he had the nerve to cold-call Hewlett on the pretext of requesting any leftover electronic parts the company might have. The executive was amused Jobs dared to call him up out of the blue and was impressed with the kid’s knowledge and drive. Jobs not only got those parts, but he also got his first entry into the tech world. Hewlett offered him an internship at HP, where he ended up on an assembly line, using those same parts to build frequency counters for the company.

“I’ve always found something to be very true, which is most people don’t get those experiences because they never ask,” Jobs said in 1994. “I’ve never found anybody that didn’t want to help me if I asked them for help.” I emphasize that last part of the quote because that’s what you want to focus on—not your fear. Most people do want to help if they can. You just have to be willing to ask.

Jobs went on to say, “You’ve got to be willing to crash and burn, with people on the phone, with starting a company, with whatever. If you’re afraid of failing, you won’t get very far.”

Excerpted from Unspoken: A Guide To Cracking The Hidden Corporate Code by Ella F. Washington, PhD. Copyright © 2024 by Ella F. Washington, PhD. Used with permission of Forbes Books, Charleston, South Carolina. All rights reserved.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Ella F. Washington
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Success

Young banker
SuccessCareers
Is AI really killing finance and banking jobs? Experts say Wall Street’s layoffs may be more hype than takeover—for now
By Emma BurleighDecember 21, 2025
42 minutes ago
Future of WorkGen Z
Meet a 55-year-old automotive technician in Arkansas who didn’t care if his kids went to college: ‘There are options’
By Muskaan ArshadDecember 21, 2025
3 hours ago
Successspace
Paraplegic engineer becomes the first wheelchair user to blast into space — laughing all the up, while on board a Blue Origin rocket
By Marcia Dunn and The Associated PressDecember 20, 2025
13 hours ago
Scott Anthony
Future of WorkColleges and Universities
‘They’ll lose their humanity’: Dartmouth professor says he’s surprised just how scared his Gen Z students are of AI
By Nick LichtenbergDecember 20, 2025
23 hours ago
Future of WorkGen Z
Gen Z is open minded about blue-collar work and the Fords of the economy need them — but both sides are missing each other
By Muskaan ArshadDecember 20, 2025
1 day ago
Josie Lauducci on the front of her boat
SuccessCareers
Meet the Gen Xer who lives on a boat—she supercommutes to California every few weeks for her $100-an-hour job. Just eight shifts cover all her bills
By Preston ForeDecember 20, 2025
1 day ago

Most Popular

placeholder alt text
Success
The scientist who helped create AI says it’s only ‘a matter of time’ before every single job is wiped out—even safer trade jobs like plumbing
By Orianna Rosa RoyleDecember 19, 2025
2 days ago
placeholder alt text
Economy
James Talarico says the biggest 'welfare queens' in America are 'the giant corporations that don't pay a penny in income taxes'
By Dave SmithDecember 20, 2025
1 day ago
placeholder alt text
Future of Work
'They'll lose their humanity': Dartmouth professor says he's surprised just how scared his Gen Z students are of AI
By Nick LichtenbergDecember 20, 2025
23 hours ago
placeholder alt text
Economy
Sneaking unemployment rate means the U.S. economy is inching closer to a key recession indicator, says Moody’s
By Eleanor PringleDecember 19, 2025
2 days ago
placeholder alt text
Success
As graduates face a ‘jobpocalypse,’ Goldman Sachs exec tells Gen Z they need to know their commercial impact 
By Preston ForeDecember 18, 2025
3 days ago
placeholder alt text
Future of Work
A Walmart employee nearly doubled her pay after entering its pipeline for skilled tradespeople. 'I was able to move out of my parents' house'
By Anne D'Innocenzio and The Associated PressDecember 20, 2025
13 hours ago