• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Farm groups saved Bayer in court over RoundUp cancer claims. Five days later, Bayer called for tariffs on the ingredient farmers rely on

2

Billionaire MacKenzie Scott just donated $20 million to support America’s youth mental health, as a fifth of teens struggle with suicidal thoughts

3

Self-made multimillionaire says Canadians 'give no money away' compared with Americans—research shows U.S. giving is more than twice as high

1

Farm groups saved Bayer in court over RoundUp cancer claims. Five days later, Bayer called for tariffs on the ingredient farmers rely on

2

Billionaire MacKenzie Scott just donated $20 million to support America’s youth mental health, as a fifth of teens struggle with suicidal thoughts

3

Self-made multimillionaire says Canadians 'give no money away' compared with Americans—research shows U.S. giving is more than twice as high
LeadershipWorkplace Culture

The war in Israel is already an issue inside workplaces. Here’s how leaders can talk about it with employees

By
Lila MacLellan
Lila MacLellan
Former Senior Writer
Down Arrow Button Icon
By
Lila MacLellan
Lila MacLellan
Former Senior Writer
Down Arrow Button Icon
October 10, 2023, 4:46 PM ET
Burnt-out vehicles in Ashkelon are pictured following a rocket attack from the Gaza Strip into Israel on Oct. 7, 2023.
Burnt-out vehicles in Ashkelon are pictured following a rocket attack from the Gaza Strip into Israel on Oct. 7, 2023.AHMAD GHARABLI—AFP/Getty Images
Add Fortune on Google for similar content.

Amid a flood of horrific news and images of ongoing violence in Israel and the Palestinian territories, business leaders from Elon Musk to Bill Ackman have made public statements about the conflict.

Recommended Video

They’re part of a larger trend over the past few years, in which companies and managers have increasingly been asked to speak to the public and their employees about major events, from the end of Roe v. Wade to the Supreme Court’s decision to strike down affirmative action at universities. 

The latest conflict in the region is the worst violence in many years, and people around the world are watching anxiously as the war unfolds. After Hamas killed more than 1,000 and took more than 150 people hostage, Israel has responded by drafting 300,000 military reservists, carrying out airstrikes on Gaza, and announcing a “complete siege,” cutting off food, water, and electricity from the densely populated Palestinian territory.

Finding the right thing to say to workers can be challenging. It’s easy for leaders to offend, alienate, and demotivate people if they get it wrong. On the other hand, remaining silent can also be read as insensitive and overly cautious. 

Fortune spoke with communication experts to get advice for managers about how to address the war in the workplace. 

Do say something. It’s tempting to avoid any talk of violence in the Middle East, a complex topic about which people have strong feelings. But “it’s imperative that you speak to your employees,” wrote Richard Edelman, CEO of global communications firm Edelman Associates, in a public statement advising managers on how to respond. “Don’t be silent.” 

Keep it simple and focus on employee safety. A communications specialist in the U.S. with experience at Fortune 50 companies advises focusing on messages about the safety of employees in the region, their families, and any employees who may have been traveling near the sites of the attacks. Let employees know that everyone is safe, if that is the case, or that the company is checking in on staff. If your company operates in the area affected by the conflict, let the staff know whether you’re still doing business there. Otherwise, avoid making a statement about the larger geopolitical situation.  

Acknowledge suffering on all fronts. “Be sure to acknowledge innocent lives lost and hardship on both sides,” Randall Peterson, a professor of organizational behavior at London Business School, told Fortune in an email. “Show humanity for those who are suffering and leave it there,” he added. 

Allow employees to have flexible schedules. Let employees who have close ties in the area work when it makes sense for them so they can make calls to friends and family in the region, says Peterson. “What most people need is an acknowledgement that something is happening, even if we cannot do anything about it.”

Remind workers of counseling resources. Many companies offer free or subsidized mental health services to employees. In any communication, you can remind people that there are resources available to them if they’re looking to speak with someone.

Use email. Avoid sending your message out through platforms where employees may respond (such as Slack or Workplace) and unwittingly or intentionally start a conversation that could stir tensions.

Consider the long-term impact. How you respond to this conflict will “play a material role in how employees view an organization’s culture and core values,” says David Almeda, professor of practice at Boston University Questrom School of Business, in an email. “Get it right [and] employees will feel aligned with the organization’s culture and values. Get it wrong [and] employees may distance themselves from the organization philosophically, reduce the amount of discretionary effort they put in, and, in some cases, may consider finding a place to work that more closely aligns with them as an individual.”

Stay nimble about the future. As the situation changes over the next few days and weeks, workplace managers will have to get ahead of additional issues, said one expert. For example, employees may ask for extended time off to deal with personal fallout from the conflict. Some may even request time off for military service overseas. Be ready for anything.    

About the Author
By Lila MacLellanFormer Senior Writer
LinkedIn icon

Lila MacLellan is a former senior writer at Fortune, where she covered topics in leadership.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

40% of Americans didn’t read a book last year. These 3 are worth the exception
NewslettersCEO Daily
40% of Americans didn’t read a book last year. These 3 are worth the exception
By Diane BradyJuly 10, 2026
4 hours ago
Harry Styles waves
SuccessGen Z
Harry Styles fans flew to Amsterdam, paid a 21% premium for hotels, and sent inflation soaring. One Gen Zer paid $1,000 for a tiny ‘box’ hotel room
By Preston ForeJuly 10, 2026
7 hours ago
Vietnam is paying women to have more babies—but there’s a catch: they have to be on baby no. 2 to qualify for the cash bonus
SuccessCareers
Vietnam is paying women to have more babies—but there’s a catch: they have to be on baby no. 2 to qualify for the cash bonus
By Orianna Rosa RoyleJuly 10, 2026
7 hours ago
Stitch Fix’s CEO inherited a broken tech darling. He’s fixing it like a traditional retail exec
C-Suitechief executive officer (CEO)
Stitch Fix’s CEO inherited a broken tech darling. He’s fixing it like a traditional retail exec
By Phil WahbaJuly 10, 2026
7 hours ago
Raising Cane's counter with a goal soccer ball logo
RetailFood and drink
The Raising Cane’s co-CEO has seen those World Cup fans praising the chicken and sauce. He’s ‘pretty grateful’ to have ‘chicken fanatics’ worldwide
By Catherina GioinoJuly 10, 2026
7 hours ago
Hybrid‑work expert Nicholas Bloom says World Cup chaos and pricey commutes are turning July into the summer of remote work
Future of Workremote work
Hybrid‑work expert Nicholas Bloom says World Cup chaos and pricey commutes are turning July into the summer of remote work
By Marco Quiroz-GutierrezJuly 9, 2026
18 hours ago

Most Popular

Farm groups saved Bayer in court over RoundUp cancer claims. Five days later, Bayer called for tariffs on the ingredient farmers rely on
Economy
Farm groups saved Bayer in court over RoundUp cancer claims. Five days later, Bayer called for tariffs on the ingredient farmers rely on
By Mia OsmonbekovJuly 9, 2026
22 hours ago
Billionaire MacKenzie Scott just donated $20 million to support America’s youth mental health, as a fifth of teens struggle with suicidal thoughts
Success
Billionaire MacKenzie Scott just donated $20 million to support America’s youth mental health, as a fifth of teens struggle with suicidal thoughts
By Emma BurleighJuly 9, 2026
22 hours ago
Self-made multimillionaire says Canadians 'give no money away' compared with Americans—research shows U.S. giving is more than twice as high
Success
Self-made multimillionaire says Canadians 'give no money away' compared with Americans—research shows U.S. giving is more than twice as high
By Preston ForeJuly 9, 2026
23 hours ago
Current price of oil as of July 9, 2026
Personal Finance
Current price of oil as of July 9, 2026
By Joseph HostetlerJuly 9, 2026
1 day ago
Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it
Success
Ex-PepsiCo CEO Indra Nooyi worked from midnight until 5 a.m. as a receptionist to pay for her Yale degree—and she says ‘respect went up’ because of it
By Preston ForeJuly 6, 2026
4 days ago
Investment firm's cofounder sues after being fired for neglecting the in-person work mandate he signed, saying it applies to employees not owners
Law
Investment firm's cofounder sues after being fired for neglecting the in-person work mandate he signed, saying it applies to employees not owners
By Jason MaJuly 5, 2026
5 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.