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NewslettersCEO Daily

Consumers are rejecting the anti-woke movement to demand CEOs speak out on important social issues: ‘Today, you cannot say nothing’

By
Nicholas Gordon
Nicholas Gordon
and
Alan Murray
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August 11, 2023, 6:00 AM ET
A clear majority of consumers want companies to take a public position on issues like climate change and human rights, reports a new study from Weber Shandwick.
A clear majority of consumers want companies to take a public position on issues like climate change and human rights, reports a new study from Weber Shandwick.Erik McGregor—LightRocket via Getty Images

Good morning.

One of the great roller coaster rides of the last 10 years has been watching U.S.-based CEOs wrestle with how to respond to controversial social issues. Over a decade ago, most of them would have hidden under their desks before commenting on something like police brutality or transgender access to public bathrooms. But that began to change around 2014, and the pandemic hypercharged the change. The trend peaked with the police killing of George Floyd in 2020, when almost every big-company CEO felt compelled to issue a public comment.

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Today, the pendulum has swung back—or rather, been pushed back by politicians attacking “woke” corporations and seeking to stop CEO activism. In the face of that political pushback, many large companies have developed new processes and mechanisms to help them decide when to speak out and when to stay quiet. None are eager to find themselves in the fix that former Disney CEO Bob Chapek encountered in Florida, or to come under attack from the governors and attorneys general of red states trying to score political points.

But while many companies and CEOs are retreating, the public, apparently, is not. At least that’s the finding of a new survey out this morning from the folks at Weber Shandwick. They found that the vast majority of consumers still expect companies to take public positions on critical social issues, including human rights (82%), climate change (73%), racism (72%) and gun violence (70%). Some 65% of employees say companies have a responsibility to speak up even if an issue is sensitive or controversial. And here’s the most interest part of that last number: it has gone up seven percentage points since Weber Shandwick’s last survey in December. Political pushback may be giving CEOs second thoughts, but for employees, it appears to be having the opposite effect.

“The message here is that despite all the anti-woke rhetoric and all the noise, companies still have a measured license to lead when it comes to social issues,” Weber Shandwick’s chief public affairs officer Pam Jenkins told me yesterday. “Today, you cannot say nothing. Companies have to find a way to depoliticize the conversation, but stay in the conversation.”

More news below. And I’ll be taking off next week off to decompress. My colleague Peter Vanham will write the newsletter.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

Key person risk

The cage match between Meta CEO Mark Zuckerberg and Tesla CEO Elon Musk highlights a key corporate governance problem for companies led by superstar executives: That companies can’t stop them from doing something reckless. Both companies cite their CEOs as key to their business success, to the point where Meta expects to spend $14 million on Zuckerberg’s personal security this year. But there’s little room for repercussions from the board or shareholders, thanks to the outsized voting power of Zuckerberg and Musk’s shares. Fortune

Down to a dollar

Country Garden Holdings, one of China’s largest property developers, warned in a late Thursday exchange filing that it could report as much as a $7.6 billion loss in the first half of the year. The warning helped send its shares below one Hong Kong dollar ($0.13) for the first time on Friday. Once seen as a model developer and a possible survivor of China’s property crisis, Country Garden missed a $22.5 million debt payment earlier this week, setting up a potential default. South China Morning Post

Union troubles

Ford and General Motors led declines on the S&P 500 on Thursday due to worries about upcoming union negotiations. The United Auto Workers union is demanding a 46% pay increase over the next four years, a shorter work week, and similar protections for those working in EV factories. The companies estimate that fulfilling the union’s demands would add up to $80 billion in additional labor costs. Bloomberg

AROUND THE WATERCOOLER

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Bob Iger said Disney’s formula for streaming success is something called ‘Star’ by Rachyl Jones

Gen Z and millennials are outpacing older generations in 401(k) contributions because they’re so worried they’ll never be able to retire by Jane Thier

The White House’s latest assault on Chinese tech may not have a big effect at first, but it sends a powerful message by David Meyer

Wealthy Americans will go to the extreme to live longer, from downloading their brains to taking risky drugs by Alexa Mikhail

This edition of CEO Daily was curated by Nicholas Gordon. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Nicholas Gordon
By Nicholas GordonAsia Editor
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Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

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Alan Murray
By Alan Murray
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