• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersFortune CHRO

The next generation of CHROs is transforming the way employees view HR

By
Amber Burton
Amber Burton
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
By
Amber Burton
Amber Burton
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
July 18, 2023, 8:06 AM ET
Female leader standing with arms crossed
A new wave of younger HR leaders are joining the ranks of the C-suite, and they have markedly different ideas for talent strategy.Getty Images

Good morning!

Recommended Video

We’ve talked a lot about the younger cohort of employees entering the workplace and what they stand to bring (along with their expectations). But what about the younger cohort of HR professionals entering the C-suite? Millennials, some of whom are now in their early-40s, are joining the C-suite as retirement and burnout hit the executive people function. What’s more, they bring a new generational outlook to their roles.

In my latest piece for Fortune, I spoke with millennial HR executives about how their lived experiences influence their approach to talent strategy. Most say their leadership has been shaped just as heavily by their time outside the office as the time spent inside. “[Millennials have] had to fundamentally shift how we think about the world and decide how we want to curate the experience of our interactions,” KeyAnna Schmiedl, chief human experience officer at HR software company Workhuman, told me.

Millennials’ growing presence in the CHRO role has led to a shift toward a more human-centric strategy and a willingness to be early adopters of new technologies that lighten their administrative loads. The following excerpt details how young leaders are reimagining HR. 

“These newly minted executives have markedly different generational ideas for talent strategy, influenced by their lived experiences in and out of the workforce. They’ve experienced the Great Recession, crushing student loan debt, a heightened push for social justice, digital transformation, and much more. Coupled with HR’s recent pivot from a mainly compliance-focused function to one that’s expected to serve as a trusted, strategic business partner, millennial talent heads are broadening HR’s scope by centering data, holistic wellness, and the acutely human element of human resources.

The new wave of HR heads are more analytically driven than their predecessors, and they’re leveraging the many digital tools at their disposal to learn more about their workforces.

They’re assessing turnover rates, employee sentiment, promotion rates across demographics, and real-time engagement levels, says Brian Kropp, a managing director at Accenture who works closely with HR leaders. He’s observed a particular interest among younger leaders in harnessing more active data collection techniques and building new listening strategies with the help of technology. As Fortune previously reported, those endeavors will only increase as A.I. moves forcefully into HR.”

Read the full story here.

Amber Burton
amber.burton@fortune.com
@amberbburton

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

The sustained prevalence of remote work has pushed the office sector into an "economic reckoning" with little hope of rebounding anytime soon, writes Fortune's Chloe Berger.

"Capital Economics, a London-based provider of independent macroeconomic analysis, forecasts, and consultancy, predicts a substantial decline in office values from peak to trough, amounting to 35%. Furthermore, this decline is unlikely to recover even by 2040, in the firm’s view."

Around the Table

A round-up of the most important HR headlines, studies, podcasts, and long-reads.

- Gen-Z workers might find it challenging to secure their first job as A.I. automates mundane tasks traditionally assigned to entry-level employees. Insider

- Months after layoffs, employees at Africa’s sole Twitter office haven't received communication on severance payments. Forbes

- New research finds that managers who deny the existence of inequities within their companies often fail to carry out workplace diversity initiatives. Harvard Business Review 

- Former Disney employees are calling CEO Bob Iger to account following his comment that the demands of the striking writers are “unrealistic” and “disruptive.” Rolling Stone

Watercooler

Everything you need to know from Fortune.

Too much teamwork. Collaboration has flourished as employees return to the office, but working together too much could waste time and bloat schedules. —Trey Williams

Early birds. Researchers from the University of Oxford say employees in the U.K. may need to work 6 a.m. to 2 p.m. shifts as rising temperatures make the nine-to-five too hot. —Orianna Rosa Royle

Soaring salaries. United Airlines pilots will take home bigger paychecks following a deal that would raise their pay by up to 40% over four years. The union representing the pilots valued the agreement at around $10 billion. —AP

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
By Amber Burton
See full bioRight Arrow Button Icon
By Joey AbramsAssociate Production Editor

Joey Abrams is the associate production editor at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Aerie built a brand based on ‘real.’ That’s at the heart of its ‘no AI’ promise
NewslettersMPW Daily
Aerie built a brand based on ‘real.’ That’s at the heart of its ‘no AI’ promise
By Emma HinchliffeMay 1, 2026
2 days ago
The fruit fly cancer researcher who built his first prototype out of lollipop sticks and straws
NewslettersTerm Sheet
The fruit fly cancer researcher who built his first prototype out of lollipop sticks and straws
By Allie GarfinkleMay 1, 2026
3 days ago
Apple CEO Tim Cook in Washington, D.C. on December 10, 2025. (Tom Williams/CQ-Roll Call/Getty Images)
NewslettersFortune Tech
Tim Cook’s advice for Apple’s next CEO
By Andrew NuscaMay 1, 2026
3 days ago
Brian Niccol’s nascent Starbucks turnaround starts with treating workers better
NewslettersCEO Daily
Brian Niccol’s nascent Starbucks turnaround starts with treating workers better
By Phil WahbaMay 1, 2026
3 days ago
Meta's Hyperion data-center site in Northeastern Louisiana.
NewslettersEye on AI
Big Tech will spend nearly $700 billion on AI this year. No one knows where the buildout ends
By Sharon GoldmanApril 30, 2026
3 days ago
The Tory Burch Foundation is almost halfway to its $1 billion goal for women entrepreneurs
NewslettersMPW Daily
The Tory Burch Foundation is almost halfway to its $1 billion goal for women entrepreneurs
By Emma HinchliffeApril 30, 2026
3 days ago

Most Popular

Scott Bessent on financial literacy: 'it drives me crazy' to see young men in blue-collar construction jobs playing the lottery
Personal Finance
Scott Bessent on financial literacy: 'it drives me crazy' to see young men in blue-collar construction jobs playing the lottery
By Fatima Hussein and The Associated PressMay 1, 2026
3 days ago
America got rich and got sad. A top economist says 2020 broke something that hasn't healed
Economy
America got rich and got sad. A top economist says 2020 broke something that hasn't healed
By Nick LichtenbergMay 3, 2026
17 hours ago
Gen Z is rebelling against the economy with ‘disillusionomics,’ tackling near 6-figure debt by turning life into a giant list of income streams
Economy
Gen Z is rebelling against the economy with ‘disillusionomics,’ tackling near 6-figure debt by turning life into a giant list of income streams
By Jacqueline MunisMay 2, 2026
2 days ago
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
North America
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyard
By Jake AngeloApril 30, 2026
3 days ago
Sam Altman says the quiet part out loud, confirming some companies are ‘AI washing’ by blaming unrelated layoffs on the technology
AI
Sam Altman says the quiet part out loud, confirming some companies are ‘AI washing’ by blaming unrelated layoffs on the technology
By Sasha RogelbergMay 3, 2026
15 hours ago
I spent a decade selling homes to the ultra-wealthy. What I saw explains the housing market's nepo problem
Commentary
I spent a decade selling homes to the ultra-wealthy. What I saw explains the housing market's nepo problem
By Blake O'ShaughnessyMay 3, 2026
16 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.