• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’: 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’: 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026
NewslettersCEO Daily

Is empathetic leadership over? Recent moves by Amazon, Salesforce, Delta and Goldman suggest so

By Jackson Fordyce and
Alan Murray
Alan Murray
Down Arrow Button Icon
By Jackson Fordyce and
Alan Murray
Alan Murray
Down Arrow Button Icon
February 23, 2023, 5:41 AM ET
Updated February 23, 2023, 5:47 AM ET
One of today’s great business stories is Howard Schultz’s return to Starbucks, with the goal of beating back unionization efforts. In an interview this week, he said he came back because his company had “lost its way culturally.” But fixing that is no easy matter.
One of today’s great business stories is Howard Schultz’s return to Starbucks, with the goal of beating back unionization efforts. In an interview this week, he said he came back because his company had “lost its way culturally.” But fixing that is no easy matter.Stephen Brashear—Getty Images

Good morning.

Is empathetic leadership over?

That’s the thesis of an article this week from our one-time sibling publication, TIME. And the authors have plenty of evidence to support it: Amazon’s Andy Jassy requiring a return to work; Salesforce’s Marc Benioff instituting a strict performance culture; Delta Air Lines banning its own employees from Delta Sky Clubs; Goldman Sachs nixing free coffee. As layoffs grow and the economy weakens, power is perceptibly shifting from employees to employers.

But don’t let the cyclical noise obscure the long-term trend. As I argue in Tomorrow’s Capitalist, the economy has changed dramatically over the last 50 years, with physical capital becoming ever less important in determining corporate value, and human capital becoming ever more. The companies that win in the future may or may not offer free food or unlimited time off. But they will be those that figure out how best to attract, retain and fully engage great talent.

The debate over return to work is a case in point. It’s no surprise employers want their employees to spend more time in the office. People are social animals, and team building is a contact sport. But it’s also no surprise that employees are clinging to the flexibility that they enjoyed during the pandemic. The challenge is combining the best of both. And I’d still put my money on those who creatively figure out the answer to that challenge.  

By the way, one of today’s great business stories is Howard Schultz’s return to Starbucks, with the goal of beating back unionization efforts. In an interview this week, he said he came back because his company had “lost its way culturally.” But fixing that is no easy matter. I returned to Starbucks as a regular customer during the pandemic because of the ease of ordering on the app and picking up in store. But the result of that change is that Starbucks employees have became the equivalent of production line workers. Happy customer, unhappy worker.

More news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

More Meta layoffs

Meta is planning to lay off thousands of workers. As part of this, the company is preparing for a reorganization that will flatten the layers of management between CEO Mark Zuckerberg and the company's interns. This effort will include pushing some leaders into lower-level roles without direct reports, while others may oversee a higher number of employees as their teams grow bigger. And the company is considering more traditional cuts too—read: slashing some projects and jobs.  Washington Post

Euronext’s €5.5bn bid for Allfunds

Euronext has made a €5.5bn bid for Allfunds, a fund platform connecting buyers and sellers of investment products. Euronext's offer of €8.75 per share represents an ample premium on the value of Allfunds, whose shares surged by as much as 29% on the back of the news. Financial Times

Google subcontractor woes

Almost 2,000 workers at Google's subcontractors, including Cognizant Technology Solutions, Accenture and Appen, say they are underpaid and lack benefits, according to survey responses from the Alphabet Workers Union. The AWU, which represents a small number of direct employees, sent the survey to about 26,000 workers and spent about six months collecting the response. Bloomberg

AROUND THE WATERCOOLER

Tesla is opening its global engineering headquarters in California after Elon Musk left the state in a huff 2 years ago, by Bloomberg

Bill Gates just bought a $902 million stake in Heineken—part of it is for him personally, and the rest for his charity, by Bloomberg

Office vacancy will skyrocket 55% by the end of the decade as hybrid and remote work push real estate to an ‘inflection point’, by Tristan Bove

Despite strange A.I. behavior and major fixes Microsoft is bringing its Bing chatbot to a phone near you, by The Associated Press

We’re in danger of falling into 1970s-style inflation without aggressive interest rate hikes, according to a top Fed official, by Will Daniel

This edition of CEO Daily was edited by Jackson Fordyce. 

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Author
Alan Murray
By Alan Murray
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

U.S. President Donald Trump speaking at a podium flanked by signs that say "Winning the AI Race."
NewslettersEye on AI
The times they are a-changin’: Washington suddenly warms to regulating AI
By Jeremy KahnMay 19, 2026
13 hours ago
How Coach earned 800,000 new Gen Z customers and became responsible for 89% of sales at Tapestry
NewslettersMPW Daily
How Coach earned 800,000 new Gen Z customers and became responsible for 89% of sales at Tapestry
By Emma HinchliffeMay 19, 2026
16 hours ago
Professional businesswoman working at a desk while interacting with an AI assistant on a tablet screen. The scene shows a modern office environment with notebook, laptop, and digital tools, representing productivity, smart technology, and digital transformation in business. Ideal for concepts related to artificial intelligence, remote work, automation, business innovation, and modern office lifestyle.
NewslettersCFO Daily
CFOs could cut agentic AI costs up to 60% by fixing this overlooked data problem
By Sheryl EstradaMay 19, 2026
19 hours ago
OpenAI CEO Sam Altman in Oakland, California, on May 12, 2026. (Photo: Josh Edelson/AFP/Getty Images)
NewslettersFortune Tech
Musk v. Altman: That’s all, folks
By Andrew NuscaMay 19, 2026
21 hours ago
ESG may be fading—but moral leadership isn’t
NewslettersCEO Daily
ESG may be fading—but moral leadership isn’t
By Diane BradyMay 19, 2026
22 hours ago
Women’s representation on boards of directors falls below 30%—but there’s one bright spot
NewslettersMPW Daily
Women’s representation on boards of directors falls below 30%—but there’s one bright spot
By Emma HinchliffeMay 18, 2026
2 days ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’: 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’: 
By Preston ForeMay 19, 2026
10 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
7 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
18 hours ago
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
Personal Finance
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
By Courtney Vinopal and HR BrewMay 18, 2026
1 day ago
While Trump insisted the Iran war would end ‘soon,’ an account in his name was buying millions in oil, defense, and gold
Economy
While Trump insisted the Iran war would end ‘soon,’ an account in his name was buying millions in oil, defense, and gold
By Eva RoytburgMay 18, 2026
2 days ago
Current price of silver as of Monday, May 18, 2026
Personal Finance
Current price of silver as of Monday, May 18, 2026
By Joseph HostetlerMay 18, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.