• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026

1

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 19, 2026
TechAI

IBM chief says it might be ‘a good thing’ that robots will replace a ton of white collar jobs

By
Tristan Bove
Tristan Bove
Contributing Reporter
Down Arrow Button Icon
By
Tristan Bove
Tristan Bove
Contributing Reporter
Down Arrow Button Icon
February 16, 2023, 2:00 PM ET
Arvind Krishna, IBM chairman and CEO
Arvind Krishna, IBM chairman and CEODavid Paul Morris—Bloomberg/Getty Images

With A.I.-powered products like ChatGPT and Google’s Bard already seeping into the workplace, how long will it be until machines replace us? 

Robots aren’t ready to take all of our jobs just yet. A.I.-powered machines are still prone to misinformation, and companies that have tapped ChatGPT to write articles and code have eventually had to rely on their human staff to correct A.I.’s mistakes. Tests pitting humans against ChatGPT have proved that humans can still outperform A.I. in most cases. 

But the CEO of IBM not only thinks that current A.I. models could already be coming for some jobs, but we should probably welcome it if we want to avoid a looming worldwide labor crisis. 

“I do think clerical white-collar work is going to be able to be replaced by this,” Arvind Krishna, chairman and CEO of IBM, told the Financial Times in an interview published Thursday. In any large company, simply “getting the information together” before making any major administrative decision can be a time-consuming and labor-intensive task, Krishna said, but A.I.’s speed and efficiency means that type of work will likely be the first to be automated. 

Experts have warned for a while that A.I. could soon threaten clerical and administrative jobs. “A.I. will increasingly replace repetitive jobs, not just for blue-collar work, but a lot of white-collar work,” Kai-Fu Lee, a venture capitalist focused on A.I., said in 2019. 

Companies are exploring how to integrate A.I. to improve their efficiency, but removing bureaucracy may also mean removing jobs that might not come back. 

“I think there’s a risk that ChatGPT makes us a lot more productive in easy-to-do stuff, but the hard part to figure out is how we can use A.I. to create innovation that then creates new occupations and new industries,” Carl Benedikt Frey, an Oxford economist who 10 years ago predicted automation would wipe out 47% of U.S. jobs, told Fortune earlier this month.

IBM’s Krishna told the FT that “regulatory work,” from audits at financial firms to medicinal research in health care, are also likely to be automated away at some point in the future, but he argued the job market disruption will not necessarily be a bad thing.

“We do have a shortage of labor in the real world, and that’s because of a demographic issue that the world is facing. So we have to have technologies that help,” Krishna said. In the U.S. and much of the developed world, labor markets are set to become progressively tighter in the coming decades as the retirement-age group swells and the working-age population becomes thinner. 

In the U.S., years of declining birth rates have sparked fears of a shrinking labor force in the coming decades. Drops in birth rates and low immigration levels during the pandemic led to population growth in the country nearly flatlining in 2021, before marginally recovering last year as immigration rates picked up again. But the U.S. demographic shift may have already begun, as employers struggle to add young workers as an increasing number of older Americans leave the workforce.

The effects of a global demographic shift are already playing out in countries like China and Japan, and many more countries in the world are preparing for how to survive in a future where there aren’t enough young people to fill jobs. Some governments have resorted to measures like offering families money to have more kids and promoting immigration, but automating away jobs that can be done by machines may be an inevitable option.

“Maybe we can find tools that replace some portions of labor, and it’s a good thing this time,” Krishna said.

Learn how to navigate and strengthen trust in your business with The Trust Factor, a weekly newsletter examining what leaders need to succeed. Sign up here.
About the Author
By Tristan BoveContributing Reporter
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Accenture exec says the consulting giant is hiring more entry-level workers out of college compared to last year
Future of WorkWorkplace Innovation Summit
Accenture exec says the consulting giant is hiring more entry-level workers out of college compared to last year
By Emma BurleighMay 20, 2026
45 minutes ago
cohen
Startups & VentureAI agents
Meet the brothers who turned a homegrown AI agent into a $12 million bet on the future of work — in six weeks
By Nick LichtenbergMay 20, 2026
1 hour ago
Current price of Ethereum for May 20, 2026
Personal FinanceEthereum
Current price of Ethereum for May 20, 2026
By Joseph HostetlerMay 20, 2026
1 hour ago
microsoft
AIProductivity
America’s new AI map shows something surprising: ‘A lot of normal people are adopting AI’
By Nick LichtenbergMay 20, 2026
2 hours ago
Variational co-founders Edward Yu and Lucas Schuermann pose for a picture
CryptoCryptocurrency
Variational raises $50 million Series A to bring liquidity from traditional markets to blockchain rails
By Jack KubinecMay 20, 2026
2 hours ago
trader
CommentarySoftware
The 50-year-old law that governed every software company just broke. Here’s what replaces it
By Martin Casado and Abhishek NagarajMay 20, 2026
3 hours ago

Most Popular

Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ 
By Preston ForeMay 19, 2026
18 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
8 days ago
Current price of oil as of May 19, 2026
Personal Finance
Current price of oil as of May 19, 2026
By Joseph HostetlerMay 19, 2026
1 day ago
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympics
By Mike Householder and The Associated PressMay 17, 2026
3 days ago
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
Personal Finance
Employers are quietly pausing 401(k) matches again. The last time this happened was the 2008 recession and Covid
By Courtney Vinopal and HR BrewMay 18, 2026
2 days ago
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
Travel & Leisure
Spirit Airlines apologizes to all the Americans who can't afford any summer vacation flights as it shuts down
By Rio Yamat and The Associated PressMay 18, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.