• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersFortune CHRO

Twilio joins other tech companies to cut pandemic-era benefits in second round of layoffs

By
Amber Burton
Amber Burton
and
Paolo Confino
Down Arrow Button Icon
February 14, 2023, 8:41 AM ET
Twilio logo
Twilio is the latest company to cut some of its lavish employee perks in an effort to dial back expenses. Getty Images

Good morning!

We kicked off the week with yet another tech layoff announcement. Twilio CEO Jeff Lawson announced Monday that the company would cut 1,500 jobs, about 17% of its workforce, just five months after it dismissed 11% of employees, citing too fast growth. Also on the chopping block: some flashy employee perks that became staples during the pandemic. The move speaks to a broader industry trend of employers cutting costs by revoking the same lavish benefits once used to attract and retain employees. 

According to Lawson, the company will no longer provide its signature book and wellness benefits. It previously offered employees a $30 monthly book allowance and a reimbursement for wellness expenses. Most notably, the company also rolled back its Twilio Recharge program, a perk that allowed employees to take a four-week paid sabbatical every three years. Twilio declined to comment on the matter. 

While Lawson stated that he fully supports the sabbatical program, he wrote in his memo that, in retrospect, it “was ill-timed given our profitability goals.” Employees who are already eligible, or are to become eligible for the program this year, will still be able to take it.

Though it’s debatable whether layoffs are the big cost-savers leaders believe them to be, scrapping perks and benefits has become low-hanging fruit in the face of economic uncertainty. TikTok, Meta, and Google have all cut perks like free laundry and meal stipends, and Salesforce announced that it would cut its monthly paid day off starting in fiscal year 2024. Netflix also notoriously cut down on the free corporate swag employees can access. 

It doesn’t just stop at traditional perks. “A July survey from Gartner found that 72% of chief financial officers plan to cut real estate and facilities management budgets by the end of the year, the highest of any corporate function,” wrote my colleague Paige McGlauflin in a 2022 piece for Fortune. 

Twilio plans to do the same, stating it will close some of its offices due to low attendance. For employees who consider escaping to the office a perk, this is yet another cutback.

Amber Burton
amber.burton@fortune.com
@amberbburton

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

In a newly released poll from the job site Monster, 37% of employees report having more than one full-time job, and 57% of those with one full-time role say they’re willing to consider taking on another. And it's not that these workers are greedy either. Many say the additional employment feels necessary. 

“They’re doubling up only because their main job isn’t providing enough money to make ends meet. Additionally, almost half said they’re worried their current job will lay them off, and they’re seeking another as a backup plan,” writes Jane Thier for Fortune.

Around the Table

A round-up of the most important HR headlines, studies, podcasts, and long-reads.

- Inflation cooled slightly in January, dropping to 6.4% from 6.5% in December. Wall Street Journal

- Women are returning to the workforce at a higher rate than men after bearing the brunt of pandemic-era job losses. Washington Post

- Luxury bassinet company Happiest Baby has a workplace culture that is...not so happy. Insider

- In a competitive labor market, generous compensation is the bare minimum to retain and recruit talent. New York Times

Watercooler

Everything you need to know from Fortune.

No more spirit. The office’s diminishing role as a place for social interaction will hurt young people the most, says venture capitalist Marc Andreessen. “I think the idea of sitting in an apartment in front of the screen with DoorDash and Tinder is not a good life.” —Steve Mollman

Fine chocolate or chocolate fine. Mars-Wrigley was fined for breaching health and safety regulations after two contractors became trapped in a vat of chocolate. —Chloe Berger

Work, work, work. Being a popstar, cosmetics mogul, and billionaire doesn’t exempt Rihanna from the age-old struggle of work-life balance. —Chloe Berger 

Pardon the ramble. Marc Benioff acknowledged that hosting a two-hour all-hands meeting a day after announcing layoffs was a bad idea. “We were trying to explain the unexplainable." —Prarthana Prakash

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Today’s edition was curated by Paolo Confino. Sign up to get it delivered free to your inbox.

About the Authors
By Amber Burton
See full bioRight Arrow Button Icon
Paolo Confino
By Paolo ConfinoReporter

Paolo Confino is a former reporter on Fortune’s global news desk where he covers each day’s most important stories.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Most Popular

placeholder alt text
Economy
The $38 trillion national debt is to blame for over $1 trillion in annual interest payments from here on out, CRFB says
By Nick LichtenbergDecember 17, 2025
2 days ago
placeholder alt text
AI
'Robots are going to be amongst us': Qualcomm exec says buckle up for the next 5 years. Your car is going to be the first shoe to drop
By Nino PaoliDecember 17, 2025
2 days ago
placeholder alt text
C-Suite
Red Lobster CEO Damola Adamolekun says the key to being a better leader is being a better person: ‘Leadership is self-improvement’
By Sydney LakeDecember 17, 2025
2 days ago
placeholder alt text
Success
As millions of Gen Zers face unemployment, McDonald's CEO dishes out some tough love career advice for navigating the market: ‘You've got to make things happen for yourself’
By Preston ForeDecember 16, 2025
3 days ago
placeholder alt text
Success
Britain’s defense chief calls on Gen Z grads leaving university to skip corporate jobs and join the military as war with Russia becomes a growing risk
By Emma BurleighDecember 17, 2025
2 days ago
placeholder alt text
AI
Amazon CEO Andy Jassy announces departure of AI exec Rohit Prasad in leadership shake-up
By Sharon GoldmanDecember 17, 2025
1 day ago

Latest in Newsletters

Woodside Energy CEO Meg O'Neill speaks while seated on the sidelines of an energy conference.
NewslettersMPW Daily
Big Oil gets its first female CEO as women quietly rise to the top of the energy industry
By Emma HinchliffeDecember 18, 2025
12 hours ago
Sam Altman
AIEye on AI
OpenAI is a house still under construction — but no one agrees what it’s made of
By Sharon GoldmanDecember 18, 2025
12 hours ago
NewslettersCFO Daily
AI governance becomes a board mandate as operational reality lags
By Sheryl EstradaDecember 18, 2025
16 hours ago
NewslettersTerm Sheet
A federal investigation is underway after Nevada’s safety regulator suddenly dropped violations against Boring Company
By Jessica MathewsDecember 18, 2025
18 hours ago
Christopher Waller, governor of the US Federal Reserve, speaks during the C. Peter McColough Series on International Economics at the Council on Foreign Relations in New York on Oct. 16, 2025.
NewslettersCEO Daily
Fed chair contender Christopher Waller says weak jobs data is strengthening the case for more rate cuts: ‘AI is stalling hiring’
By Diane BradyDecember 18, 2025
19 hours ago
Rohit Prasad, SVP and head scientist of artificial general intelligence at Amazon, speaking at Fortune Brainstorm AI 2024 in San Francisco. (Photo: Stuart Isett/Fortune)
NewslettersFortune Tech
Amazon shakes up its AI leadership
By Andrew NuscaDecember 18, 2025
19 hours ago