• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
RetailStarbucks

Starbucks says employees can’t unionize at store level

By
Amelia Pollard
Amelia Pollard
,
Josh Eidelson
Josh Eidelson
, and
Bloomberg
Bloomberg
Down Arrow Button Icon
By
Amelia Pollard
Amelia Pollard
,
Josh Eidelson
Josh Eidelson
, and
Bloomberg
Bloomberg
Down Arrow Button Icon
September 23, 2021, 2:55 PM ET

Starbucks Corp. workers shouldn’t have the right to vote for a union on a cafe-by-cafe basis, the coffee chain told the U.S. labor board amid efforts by workers in Buffalo, New York, to organize. 

“The facts and the law do not support holding individual and separate elections,” Starbucks attorney Alan Model said in his opening statement Thursday during a hearing held by the National Labor Relations Board, which oversees unionization in the U.S. 

Model argued that, because of similarities among the stores, any labor vote should include employees at all 20 of the company’s Buffalo-area locations—meaning the union would need backing from a majority of participating workers across the region in order to win. 

His comments follow August petitions by employees at three Starbucks locations in the Buffalo area to join Workers United, an affiliate of the Service Employees International Union. The union has signaled it has support at additional stores but isn’t currently seeking elections there. The campaign calls itself “Starbucks Workers United.”

The Starbucks proposal for a regional vote would “depart from decades of precedent,” the union’s attorney, Ian Hayes, said via email.

A labor board officer is hearing arguments on whether to have separate votes at each of the three stores or hold a larger vote. A bigger group could derail the labor campaign by flooding the election with voters with whom the union hasn’t been in contact.

‘Presumptively appropriate’ 

In comments at the opening of the proceedings Wednesday, the hearing officer, Thomas Miller, said that bargaining units composed of the employees at a single location “are presumptively appropriate” under labor-board precedent, so the burden will be on Starbucks to prove why that shouldn’t be the case in Buffalo.

“In general, unions prefer smaller units because it is easier to obtain and maintain support among a smaller group of employees,” University of North Carolina law professor Jeffrey Hirsch, a former NLRB attorney, said in an email. “Employers prefer larger units for the exact same reason.”

In order to overcome the labor board’s usual presumption that an election among just one location’s employees is legitimate, companies employ strategies like “centralizing the control of labor relations” among various locations to prove that a larger voter pool is more appropriate, said Mark Pearce, who was chairman of the NLRB under President Barack Obama.

“The employer is likely to argue that the single site lacks local management autonomy to make key decisions, that there is common day-to-day supervision of employees at the multiple work sites and frequent employee interchange,” Pearce, who now directs the Workers’ Rights Institute at Georgetown’s law school, said in an email.

Starbucks is pushing for a marketwide vote because it wants to be inclusive, said Reggie Borges, a spokesman for the company. He said that workers often pick up shifts at different locations within regions, so any one store’s action would affect others. 

“It wouldn’t be fair to the partners in this market to not have a voice in whether to unionize or not,” he said. He added that the company’s position was “consistent with” a letter Starbucks Workers United sent to Starbucks before filing for elections, which said that the union’s “organizing committee includes Starbucks partners from across the Buffalo region.”

New York state’s second-largest city has been a hotbed for progressive activism in recent months. India Walton, the first socialist major-party mayoral nominee in decades, recently won the city’s Democratic mayoral primary, making her the overwhelming favorite to win the office. 

Along with Starbucks, the past year has seen the launch of new high-profile labor campaigns at nonunion companies like Amazon.com Inc. and Alphabet Inc. Nationwide, the COVID-19 pandemic sparked activism among so-called essential workers, while President Joe Biden’s election spurred a new push to pass reforms that would restrict management tactics, such as mandatory antiunion meetings, that have become mainstays of U.S. organizing fights. 

More must-read retail coverage from Fortune:

  • The best iPhone 13 deals, sorted by carrier and retailer
  • 3 things to know about Brilliant Earth’s IPO
  • Apple and Target retail guru Ron Johnson: Commerce at home will change the way we shop
  • Brandemic marketing 101: What to do when a game about viruses goes, ahem, viral
  • Dick’s Sporting Goods lands WNBA deal in its latest move to cultivate female athletes

Subscribe to Fortune Daily to get essential business stories straight to your inbox each morning.

About the Authors
By Amelia Pollard
See full bioRight Arrow Button Icon
By Josh Eidelson
See full bioRight Arrow Button Icon
By Bloomberg
See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

Content creator Logan Walter
SuccessJobs
This Gen Zer dropped out of college to become an influencer—now he’s a millionaire from selling products like Medicube and Neutrogena on TikTok Shop
By Emma BurleighMay 11, 2026
3 hours ago
Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
Real Estatebaby boomers
Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
By Sydney LakeMay 9, 2026
2 days ago
Vincent Clerc speaks in front of a picture of a port.
EnergyShipping
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it’s trying not to pass down
By Sasha RogelbergMay 8, 2026
3 days ago
Tapestry thinks it’s cracked the code of ‘expressive luxury’ for Gen Z: a ‘Goldilocks’ combo of aspirational and approachable
Investingearnings
Tapestry thinks it’s cracked the code of ‘expressive luxury’ for Gen Z: a ‘Goldilocks’ combo of aspirational and approachable
By Nick LichtenbergMay 7, 2026
4 days ago
eBay bans GameStop CEO’s account after he started listing store signs and old carpets to fund his $56 billion offer to buy the marketplace
C-SuiteGameStop
eBay bans GameStop CEO’s account after he started listing store signs and old carpets to fund his $56 billion offer to buy the marketplace
By Marco Quiroz-GutierrezMay 7, 2026
4 days ago
‘Blue dot fever’ plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
Arts & EntertainmentMusic
‘Blue dot fever’ plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
By Dave Lozo and Morning BrewMay 7, 2026
4 days ago

Most Popular

‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
Economy
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
By Jacqueline MunisMay 10, 2026
1 day ago
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
Tech
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
By Sydney LakeMay 10, 2026
1 day ago
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
Success
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
By Orianna Rosa RoyleMay 9, 2026
2 days ago
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
Future of Work
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
By Jake AngeloMay 9, 2026
2 days ago
Trump thinks he's flying to Beijing with leverage. China spent 6 years making sure he doesn't have any
Commentary
Trump thinks he's flying to Beijing with leverage. China spent 6 years making sure he doesn't have any
By Steve H. HankeMay 10, 2026
1 day ago
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
Politics
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
By Jason MaMay 9, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.