• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechFortune Analytics

Has Facebook’s largest shareholder and CEO become its greatest liability?

By
Lance Lambert
Lance Lambert
Former Real Estate Editor
Down Arrow Button Icon
By
Lance Lambert
Lance Lambert
Former Real Estate Editor
Down Arrow Button Icon
July 3, 2020, 9:00 AM ET
KENZO TRIBOUILLARD/AFP via Getty Images

Our mission to help you navigate the new normal is fueled by subscribers. To enjoy unlimited access to our journalism, subscribe today.

Much of the country got its first impression of Mark Zuckerberg through Jesse Eisenberg’s unlikable portrayal of the Facebook founder in the 2010 biographical film The Social Network. With that kind of pop-cultural image, Zuckerberg was never going to have the generally warm reception of, say, Warren Buffet.

But since then, his public image has worsened. Zuckerberg’s net favorability is underwater at -14, finds a Fortune-SurveyMonkey poll of 1,276 U.S. adults between June 25 and 26.

Zuckerberg is the only Big Tech CEO with an underwater net favorability. Amazon CEO Jeff Bezos has a +29 net favorability despite his routinely facing media scrutiny as well. And the highest big tech favorability scores went to Apple CEO Tim Cook (+41) and Microsoft CEO Satya Nadella (+41). 

This image problem follows years of controversy surrounding Zuckerberg’s inability to keep foreign-bought political ads from Facebook’s platform during the last U.S. election or moderate hate speech and misleading posts on the site. And because of the latter, he’s currently staring down a growing Facebook advertising boycott.

And the U.S. public is split on his company, with 49% viewing it favorably and 49% viewing it unfavorably. That’s subpar for Facebook, especially considering the average U.S. adult spends 37 minutes of their day on the platform. Meanwhile, more than 7 in 10 U.S. adults have a favorable view of Amazon (85%), Alphabet (76%), Microsoft (75%), and Apple (72%).

The CEOs of Amazon, Apple, Google and Facebook have agreed to appear in a House antitrust hearing later this month as even some Republicans are joining Senator Elizabeth Warren in calls for the federal government to break tech giants up. And this summer the Justice Department is expected to bring an antitrust lawsuit against Google for its digital and search dominance.

But the greatest weapon that Amazon, Alphabet/Google, Microsoft and Apple might have in fighting off a government crackdown is the public’s adoration and enthusiasm for their products. That’s something Facebook won’t be able to lean on as much, in the scenario that Congress or the Justice Department comes after the Menlo Park social media giant.

*Methodology: The Fortune-SurveyMonkey poll was conducted among a national sample of 1,276 adults in the U.S. between June 25-26. This survey’s modeled error estimate is plus or minus 4 percentage points. The findings have been weighted for age, race, sex, education, and geography.

Newsletter-Red-Line-15

This is an excerpt of data from Fortune Analytics, an exclusive newsletter that Fortune Premium subscribers receive as a perk of their subscription. The newsletter shares in-depth research on the most discussed topics in the business world right now. Our findings come from special surveys we run and proprietary data we collect and analyze. Sign up to get the full briefing in your inbox.

About the Author
By Lance LambertFormer Real Estate Editor
Twitter icon

Lance Lambert is a former Fortune editor who contributes to the Fortune Analytics newsletter.

See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

AIProductivity
AI is everywhere except in the data, suggesting it will enhance labor in some sectors rather than replace workers in all sectors, top economist says
By Jason MaFebruary 14, 2026
4 hours ago
AIData centers
Anthropic CEO Dario Amodei explains his spending caution, warning if AI growth forecasts are off by just a year, ‘then you go bankrupt’
By Jason MaFebruary 14, 2026
6 hours ago
LawSurveillance
Amazon’s Ring ends partnership with top operator of license-plate reading systems after Super Bowl ad raises fears of dystopian surveillance society
By The Associated PressFebruary 14, 2026
11 hours ago
PoliticsDrone
Congress let more law enforcement agencies to down rogue drones. Then Customs and Border Protection fired a laser, shutting down an airport
By Josh Funk and The Associated PressFebruary 14, 2026
11 hours ago
hawkinson
CommentaryInfrastructure
Your essential services are one surprise failure away from disruption. Consider how physical AI could tackle the crisis
By Alex HawkinsonFebruary 14, 2026
13 hours ago
sunaina
Commentaryprivate equity
Private equity’s playbook to shake off the zombies: meet the continuation vehicle
By Sunaina Sinha HaldeaFebruary 14, 2026
14 hours ago

Most Popular

placeholder alt text
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloFebruary 13, 2026
1 day ago
placeholder alt text
Success
MacKenzie Scott says her college roommate loaned her $1,000 so she wouldn't have to drop out—and is now inspiring her to give away billions
By Sydney LakeFebruary 14, 2026
14 hours ago
placeholder alt text
Economy
Some folks on Wall Street think yesterday’s U.S. jobs number is ‘implausible’ and thus due for a downward correction
By Jim EdwardsFebruary 12, 2026
3 days ago
placeholder alt text
Big Tech
Analog-obsessed Gen Zers are buying $40 app blockers to limit their social media use and take a break from the ‘slot machine in your pocket’
By Marco Quiroz-GutierrezFebruary 13, 2026
1 day ago
placeholder alt text
Success
Actress Jennifer Garner just took her $724 million organic food empire public. She started her career making just $150 weekly as a ‘broke’ understudy
By Emma BurleighFebruary 13, 2026
1 day ago
placeholder alt text
Personal Finance
Every U.S. Olympian was promised a $200,000 payout, but how much they actually keep depends on where they live
By Jacqueline MunisFebruary 11, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.