• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
TechFortune Analytics

Has Facebook’s largest shareholder and CEO become its greatest liability?

By
Lance Lambert
Lance Lambert
Former Real Estate Editor
Down Arrow Button Icon
July 3, 2020, 9:00 AM ET
KENZO TRIBOUILLARD/AFP via Getty Images

Our mission to help you navigate the new normal is fueled by subscribers. To enjoy unlimited access to our journalism, subscribe today.

Much of the country got its first impression of Mark Zuckerberg through Jesse Eisenberg’s unlikable portrayal of the Facebook founder in the 2010 biographical film The Social Network. With that kind of pop-cultural image, Zuckerberg was never going to have the generally warm reception of, say, Warren Buffet.

But since then, his public image has worsened. Zuckerberg’s net favorability is underwater at -14, finds a Fortune-SurveyMonkey poll of 1,276 U.S. adults between June 25 and 26.

Zuckerberg is the only Big Tech CEO with an underwater net favorability. Amazon CEO Jeff Bezos has a +29 net favorability despite his routinely facing media scrutiny as well. And the highest big tech favorability scores went to Apple CEO Tim Cook (+41) and Microsoft CEO Satya Nadella (+41). 

This image problem follows years of controversy surrounding Zuckerberg’s inability to keep foreign-bought political ads from Facebook’s platform during the last U.S. election or moderate hate speech and misleading posts on the site. And because of the latter, he’s currently staring down a growing Facebook advertising boycott.

And the U.S. public is split on his company, with 49% viewing it favorably and 49% viewing it unfavorably. That’s subpar for Facebook, especially considering the average U.S. adult spends 37 minutes of their day on the platform. Meanwhile, more than 7 in 10 U.S. adults have a favorable view of Amazon (85%), Alphabet (76%), Microsoft (75%), and Apple (72%).

The CEOs of Amazon, Apple, Google and Facebook have agreed to appear in a House antitrust hearing later this month as even some Republicans are joining Senator Elizabeth Warren in calls for the federal government to break tech giants up. And this summer the Justice Department is expected to bring an antitrust lawsuit against Google for its digital and search dominance.

But the greatest weapon that Amazon, Alphabet/Google, Microsoft and Apple might have in fighting off a government crackdown is the public’s adoration and enthusiasm for their products. That’s something Facebook won’t be able to lean on as much, in the scenario that Congress or the Justice Department comes after the Menlo Park social media giant.

*Methodology: The Fortune-SurveyMonkey poll was conducted among a national sample of 1,276 adults in the U.S. between June 25-26. This survey’s modeled error estimate is plus or minus 4 percentage points. The findings have been weighted for age, race, sex, education, and geography.

Newsletter-Red-Line-15

This is an excerpt of data from Fortune Analytics, an exclusive newsletter that Fortune Premium subscribers receive as a perk of their subscription. The newsletter shares in-depth research on the most discussed topics in the business world right now. Our findings come from special surveys we run and proprietary data we collect and analyze. Sign up to get the full briefing in your inbox.

About the Author
By Lance LambertFormer Real Estate Editor
Twitter icon

Lance Lambert is a former Fortune editor who contributes to the Fortune Analytics newsletter.

See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Tech

Sam Altman, standing in front of a large window, gestures with one hand and furrows his brow as he speaks.
AIOpenAI
OpenAI is hiring a ‘head of preparedness’ with a $550,000 salary to mitigate AI dangers that CEO Sam Altman warns will be ‘stressful’
By Sasha RogelbergDecember 29, 2025
1 hour ago
TechYouTube
YouTube’s cofounder and former tech boss doesn’t want his kids to watch short videos, warning short-form content ‘equates to shorter attention spans’
By Marco Quiroz-GutierrezDecember 29, 2025
5 hours ago
SuccessThe Interview Playbook
Gen Z could wave goodbye to résumés because most companies have turned to skills-based recruitment—and find it more effective, research shows
By Orianna Rosa RoyleDecember 29, 2025
5 hours ago
AIthe future of work
‘Godfather of AI’ Geoffrey Hinton predicts 2026 will see the technology get even better and gain the ability to ‘replace many other jobs’
By Jason MaDecember 28, 2025
1 day ago
Startups & VentureTaxes
California tech founders unload on a proposed state wealth tax that already has some billionaires preparing an escape. ‘I am screwed for life’
By Jason MaDecember 28, 2025
1 day ago
Innovationspace
NASA’s upcoming moonshot may let astronauts be the first to lay eyes on parts of the lunar far side that were missed by the Apollo program
By Marcia Dunn and The Associated PressDecember 28, 2025
1 day ago

Most Popular

placeholder alt text
Future of Work
Malcolm Gladwell tells young people if they want a STEM degree, 'don’t go to Harvard.' You may end up at the bottom of your class and drop out
By Sasha RogelbergDecember 27, 2025
2 days ago
placeholder alt text
Success
MacKenzie Scott's close relationship with Toni Morrison long before Amazon put her on the path give more than $1 billion to HBCUs
By Sasha RogelbergDecember 28, 2025
1 day ago
placeholder alt text
Arts & Entertainment
Gen Zers and millennials flock to so-called analog islands 'because so little of their life feels tangible'
By Michael Liedtke and The Associated PressDecember 28, 2025
1 day ago
placeholder alt text
Banking
Russian official warns a banking crisis is possible amid nonpayments. 'I don’t want to think about a continuation of the war or an escalation'
By Jason MaDecember 27, 2025
2 days ago
placeholder alt text
Success
Billionaire philanthropy's growing divide: Mark Zuckerberg stops funding immigration reform as MacKenzie Scott doubles down on DEI
By Ashley LutzDecember 22, 2025
7 days ago
placeholder alt text
AI
'Godfather of AI' Geoffrey Hinton predicts 2026 will see the technology get even better and gain the ability to 'replace many other jobs'
By Jason MaDecember 28, 2025
1 day ago