• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Retailcashless society

Are cashless stores and restaurants fair? New York City Council says no

By
Karen Matthews
Karen Matthews
and
The Associated Press
The Associated Press
Down Arrow Button Icon
By
Karen Matthews
Karen Matthews
and
The Associated Press
The Associated Press
Down Arrow Button Icon
January 23, 2020, 7:26 PM ET
Contactless payment with smartphone, close-up Westend61—Getty Images
Contactless payment with smartphone, close-up Westend61—Getty ImagesWestend61—Getty Images

New York City lawmakers voted Thursday to require stores and restaurants to accept cash for payment, saying businesses that accept only credit and debit cards are discriminating against New Yorkers who lack bank accounts and credit cards.

“This practice punishes the underbanked,” City Council Speaker Corey Johnson said before the council’s 43-3 vote in favor of the bill.

Under the bill, businesses that refuse cash will be fined $1,000 for the first violation and $1,500 after that. The measure, which is expected to go into effect by the end of the year, also prohibits stores from charging higher prices for paying in cash.

Democratic Mayor Bill de Blasio is expected to sign the legislation. A spokeswoman for the mayor said that he supports the intent of the bill but that his administration will review it.

Backers of the cashless model say the benefits include greater efficiency and eliminating the risk of theft, but opponents say millions of Americans still rely on cash. 

In adopting the ban on cashless businesses, New York City joins a growing backlash against the digital-only economy. 

Philadelphia became the first U.S. city to ban cashless stores last year, despite opposition by retail giant Amazon. San Francisco and New Jersey passed similar measures soon after. Only one jurisdiction required businesses to accept cash before 2019: Massachusetts, which passed a law nearly 40 years ago.

Backers of the New York City bill said that hundreds of thousands of city residents don’t have bank accounts or credit cards and that others simply prefer to use cash.

“Whatever your reasons, consumers should have the power to choose their preferred method of payment,” City Councilman Ritchie Torres, the Bronx Democrat who sponsored the legislation, said before the council’s 43-3 vote in favor of the bill.

Councilman Kalman Yeger, a Brooklyn Democrat, said that businesses should accept cash but that the local government shouldn’t force them to.

“We’re inserting ourselves into the business of business in a way that we don’t have a right to do in my opinion,” he said in explaining his “no” vote.

But some businesses that will be affected by the no-cash ban said they will follow the law when it is enacted.

“We are proud to do business in NYC and will of course comply with all NYC laws and statutes,” Nick Marsh, CEO of Founders Table, parent company of the Chopt Creative Salad Co. and Dos Toros Taqueria chains, said in a statement.

A company spokeswoman said six of New York City’s 18 Chopt locations and all of its 17 Dos Toros locations are currently cashless.

Mary LeSage, waiting to buy lunch at a Chopt counter in Manhattan earlier Thursday, said the cashless policy is efficient but she agrees that it might be discriminatory.

“It’s an ease of use sort of thing, to make it go faster,” LeSage said. “I’ve seen this line go all the way around there. But on the other hand, I do think it’s wrong to bar people from food because they don’t have the necessary resources. If it takes me five minutes longer to get lunch, that’s fine if it means everyone can get food.”

More must-read stories from Fortune:

—Retailers reuse and recycle the way to increased growth
—Why Gap Inc. torpedoed its Old Navy spinoff
—U.S. brands think they understand China’s market, but they don’t
—Consumers are turning away from real fur, but faux fur isn’t a perfect fix
—The World’s Most Admired Companies in 2020
Follow Fortune on Flipboard to stay up-to-date on the latest news and analysis.

About the Authors
By Karen Matthews
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

Phones banned at the bar: Why Gen Z is actually cheering the no-screen dining movement
RetailGen Z
Phones banned at the bar: Why Gen Z is actually cheering the no-screen dining movement
By Dave Lozo and Morning BrewApril 8, 2026
17 hours ago
A woman shops in the produce aisle
EconomyInflation
‘You can never really catch up’: The Iran war is exacerbating already high grocery bills, and it will only get worse if the war continues, experts say
By Jacqueline MunisApril 8, 2026
18 hours ago
housing
CommentaryHousing
The housing market has been frozen for 3 years. Here’s why this spring could finally change that
By Jessica LautzApril 8, 2026
20 hours ago
Bed Bath & Beyond’s Container Store acquisition echoes past retail mergers that failed to deliver
RetailM&A
Bed Bath & Beyond’s Container Store acquisition echoes past retail mergers that failed to deliver
By Phil WahbaApril 8, 2026
1 day ago
Doritos prices jumped 50% in four years and PepsiCo waited until it lost billions to do anything about it
RetailFood and drink
Doritos prices jumped 50% in four years and PepsiCo waited until it lost billions to do anything about it
By Marco Quiroz-GutierrezApril 7, 2026
2 days ago
Peeps in yellow dye on a conveyor belt
HealthFood and drink
‘No one is saying, ‘I want more cancer with my candy”: Why Peeps are a ‘food chemical success story’ despite RFK Jr.’s campaign to destroy their dyes
By Catherina GioinoApril 5, 2026
4 days ago

Most Popular

The U.S. had a national debt ‘home run’ in its grasp, says Jamie Dimon. But the government did nothing, and now its best option is crisis management
Economy
The U.S. had a national debt ‘home run’ in its grasp, says Jamie Dimon. But the government did nothing, and now its best option is crisis management
By Fortune EditorsApril 8, 2026
1 day ago
2 years ago, Saudi Arabia quietly canceled the ‘petrodollar’ deal with America that wired the world economy for 50 years. Then war broke out in Iran
Energy
2 years ago, Saudi Arabia quietly canceled the ‘petrodollar’ deal with America that wired the world economy for 50 years. Then war broke out in Iran
By Fortune EditorsApril 7, 2026
2 days ago
MacKenzie Scott's latest donation takes her HBCU giving to well over $1 billion
Success
MacKenzie Scott's latest donation takes her HBCU giving to well over $1 billion
By Fortune EditorsApril 7, 2026
2 days ago
Current price of oil as of April 8, 2026
Personal Finance
Current price of oil as of April 8, 2026
By Fortune EditorsApril 8, 2026
23 hours ago
Artemis II’s astronauts are on their way home—a six-figure salary but no overtime or hazard pay awaits them back on Earth
Success
Artemis II’s astronauts are on their way home—a six-figure salary but no overtime or hazard pay awaits them back on Earth
By Fortune EditorsApril 7, 2026
2 days ago
Lowe’s is investing $250 million to train plumbers, carpenters, and electricians as its CEO says skilled trades are ‘critical to the future’
Success
Lowe’s is investing $250 million to train plumbers, carpenters, and electricians as its CEO says skilled trades are ‘critical to the future’
By Fortune EditorsApril 7, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.