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TechGoogle Now

Google Now Gets Better At Sounding Like A Real Person

By
Hilary Brueck
Hilary Brueck
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By
Hilary Brueck
Hilary Brueck
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March 31, 2016, 9:01 AM ET
Undetectable Commands For Siri and Alexa Raise Serious Security Risks
A customer tries the Siri voice assistant function on an Apple Inc. iPhone 5 at a Telstra Corp. store on George Street in Sydney, Australia, on Friday, Sept. 21, 2012. Apple Inc. is poised for a record iPhone 5 debut and may not be able to keep up with demand as customers line up from Sydney to New York to pick up the latest model of its top-selling product. The device hits stores in eight countries today at 8 a.m. local time, giving customers in Australia the first chance to buy the device. PhotographerPhotograph by Ian Waldie — Bloomberg via Getty Images

Ask a smartphone voice assistant to answer a question or give directions and there’s little question you’re talking to a robot.

But Google’s latest version of Google Now sounds more like a person and less like a machine.

Google’s revamped chat bot won’t fool anyone just yet. But the new version accommodates more nuances of human intonation and speech patterns. It’s not just learning how to speak more naturally and add in subtle vocal changes, it’s also becoming a better listener—responding to longer, and more specific questions without too much pause.

Google’s voice assistant isn’t the only bot getting chattier. As Google tries to perfect the art of seamless conversation, just about every other big tech company is racing to make their own chat robot a little more helpful and a little less impersonal.

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This week Microsoft announced it’s bringing the Cortana voice assistant into Skype. The new feature is only in preview mode now, but eventually, it will anticipate Skypers’ needs—suggesting hotel bookings for upcoming trips, ordering food deliveries, and managing appointments.

Amazon is preparing its Echo assistant for a road trip—the technology will appear in some Ford Escape models this year, where it will help drivers remotely control the thermostats and lights in their homes from their Internet-connected car dashboard. Apple, meanwhile, is trying to bolster Siri’s image by upping its sports trivia game and enlisting Cookie Monster as an unofficial spokesman for the technology.

Google Now tops Siri and Cortana in Questionable Showdown:

It’s all part of the race to build a new kind of voice assistant, one that won’t respond poorly in a crisis or misinterpret commands (like some Echo systems recently did when they started obeying commands from voices on the radio).

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By Hilary Brueck
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