• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Denny’s tries to move beyond breakfast

By
Brett Krasnove
Brett Krasnove
and
Beth Kowitt
Beth Kowitt
Down Arrow Button Icon
By
Brett Krasnove
Brett Krasnove
and
Beth Kowitt
Beth Kowitt
Down Arrow Button Icon
January 9, 2014, 4:23 PM ET
A Denny’s photo of its tilapia entree.

FORTUNE — Denny’s is making a case for itself as more than just a spot for breakfast food.

On Thursday, the 60-year-old restaurant chain is launching a new ad campaign called “Welcome to America’s Diner.” It’s the most recent step in Denny’s (DENN) three-year-long bid to rebrand itself as a place where you’ll be just as satisfied ordering a burger — or even more ambitious dishes such as pot roast and grilled tilapia — as you would be with its famous Grand Slam of two pancakes, two eggs, two sausages, and two strips of bacon.

Denny’s sales are almost evenly split between breakfast, lunch, dinner, and late-night. But even after three years of attempting to broaden customers’ tastes, about half of its business during non-morning hours still comes from breakfast items.

MORE: Diddy gets into Tequila joint venture with Diageo, DeLeón

“We think if we can become better known for what we do offer, which is a broader array of options, it gives us a much wider addressable market,” says Denny’s chief brand officer Frances Allen.

Denny’s success with breakfast is elusive and coveted. The meal is mostly about habit and convenience, and customers are dramatically more likely to eat the same breakfast at the same restaurant day after day than they are with other meals. That has made it challenging for chains to break into the morning meal. (Wendy’s is a recent example.)

Denny’s is embarking on the opposite quest to build credibility for other parts of its menu, which also includes fare priced higher than eggs and the like. “They’re trying to go after people who haven’t traditionally come into Denny’s,” says Wedbush Securities restaurant analyst Nick Setyan.

MORE: 2014, the year of the ‘passive’ job hunter

CEO John Miller says the move is actually bringing the 1,700-outlet chain closer to its roots. Denny’s was traditionally like many diners, offering a menu of encyclopedic length and diversity. But as new concepts in fast casual (think Panera Bread (PNRA)) and quick-serve restaurants (industry parlance for fast food) proliferated, the family dining segment moved toward all-day breakfasts as a way to differentiate itself.

“In the last 10-15 years, our fast casual and quick-serve competitors have done a very good job of saying, We sell breakfast too,” says Miller. “We don’t want to give up that share, or share that with more and more categories and competitors without trying to reclaim some of the territory lost.”

Family dining was one of the hardest hit areas of the dining sector during the recession. Setyan of Wedbush says the category lost 20% of its transactions during the economic downturn and has struggled to gain them back. Analysts say the company’s core customers, who typically make less than $50,000, have been under the most pressure. Denny’s at least has been outperforming its competitors, says Will Slabaugh of Stephens Inc.

MORE: The app that could have prevented Chris Christie’s traffic scandal

The company has in part tried to market its non-breakfast items by focusing on value. One in five customers orders off its $2,4,6,8 menu, which showcases items like its $2 cheese quesadilla, $6 classic burger, and $8 fried seafood platter. Executives also have made sure the menu had diner staples like spaghetti and meatballs and a quality burger.

Whether you’re intrigued enough to venture beyond the egg or pancake options is almost beside the point. Denny’s just wants to have piqued your interest enough to come in.

About the Authors
By Brett Krasnove
See full bioRight Arrow Button Icon
By Beth Kowitt
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

These startups are racing to make AI safe for the Pentagon’s most closely guarded secrets
AIDefense
These startups are racing to make AI safe for the Pentagon’s most closely guarded secrets
By Erik GermanApril 11, 2026
1 hour ago
Jon McNeill with microphone in hand
SuccessCareers
Former Tesla president reveals the ‘single most important thing’ you can do for your career—it’s a habit Elon Musk and Warren Buffett share too 
By Preston ForeApril 11, 2026
1 hour ago
vicente
CommentaryLeadership
Ingersoll Rand CEO: here’s how employee ownership helped drive more than 8x enterprise value growth
By Vicente ReynalApril 11, 2026
1 hour ago
karp
Future of Workpalantir
Palantir CEO says AI ‘will destroy’ humanities jobs but there will be ‘more than enough jobs’ for people with vocational training
By Jacqueline MunisApril 11, 2026
2 hours ago
Data centers and gas demand make boring pipelines great again
EnergyPipeline
Data centers and gas demand make boring pipelines great again
By Jordan BlumApril 11, 2026
2 hours ago
Berkshire Hathaway's Warren Buffett
SuccessWealth
Warren Buffett says ‘accumulating great amounts of money’ doesn’t achieve greatness—He still lives in a $31,500 Nebraska home and clipped coupons
By Emma BurleighApril 11, 2026
2 hours ago

Most Popular

Scottie Scheffler joined Tiger Woods and Rory McIlroy in golf's $100M club—and donated his entire Ryder Cup stipend to charity
Success
Scottie Scheffler joined Tiger Woods and Rory McIlroy in golf's $100M club—and donated his entire Ryder Cup stipend to charity
By Fortune EditorsApril 10, 2026
21 hours ago
Schools across America are quietly admitting that screens in classrooms made students worse off and are reversing years of tech-first policies
Innovation
Schools across America are quietly admitting that screens in classrooms made students worse off and are reversing years of tech-first policies
By Fortune EditorsApril 10, 2026
1 day ago
Mark Cuban admits he made a mistake letting go of the Mavericks: 'I don't regret selling. I regret who I sold to'
Investing
Mark Cuban admits he made a mistake letting go of the Mavericks: 'I don't regret selling. I regret who I sold to'
By Fortune EditorsApril 9, 2026
2 days ago
The U.S. government is spending $88 billion a month in interest on national debt—equal to spending on defense and education combined
Economy
The U.S. government is spending $88 billion a month in interest on national debt—equal to spending on defense and education combined
By Fortune EditorsApril 9, 2026
2 days ago
The Navy confirmed an ‘abundant amount’ of Uncrustables when the Artemis II crew lands. Smucker’s just offered them a lifetime supply
Politics
The Navy confirmed an ‘abundant amount’ of Uncrustables when the Artemis II crew lands. Smucker’s just offered them a lifetime supply
By Fortune EditorsApril 10, 2026
15 hours ago
A Meta employee created a dashboard so coworkers can compete to be the company's No. 1 AI token user—and Zuckerberg doesn't even rank in the top 250
AI
A Meta employee created a dashboard so coworkers can compete to be the company's No. 1 AI token user—and Zuckerberg doesn't even rank in the top 250
By Fortune EditorsApril 9, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.