• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Right Arrow Button IconLeft Arrow Button IconHome
Right Arrow Button Iconcustomers

customers

Walmart CEO Doug McMillon
SuccessWalmart CEO says he can’t think of a single job that won’t be changed by AI—here’s how today’s workforce can prepare
By Jessica CoacciSeptember 30, 2025
Walmart CEO Doug McMillon says customers are exhibiting ‘stressed behaviors’—and it’s already tanked the company’s valuation by $22 billion
RetailWalmart CEO Doug McMillon says customers are exhibiting ‘stressed behaviors’—and it’s already tanked the company’s valuation by $22 billion
By Sydney LakeMarch 26, 2025
Hyatt Hotels CEO Mark Hoplamazian
LeadershipWhy Hyatt’s CEO thinks ‘seeing around corners’ is a futile effort for leaders: ‘Spend less time trying to do scenario planning’
By Emma BurleighJune 21, 2024
Mike Sievert, CEO of T-Mobile.
LeadershipT-Mobile’s CEO shares the management shift that vaulted the company from a $6B to $195B telecom giant
By Emma BurleighJune 21, 2024
Ben Granger, Chief Workplace Psychologist for Qualtrics.
NewslettersQualtrics’ ‘chief workplace psychologist’ on how to address employee burnout
By Emma BurleighJune 18, 2024
Fortune 500 companies are eliminating chief marketing officer roles as the position loses C-suite clout
LeadershipFortune 500 companies are eliminating chief marketing officer roles as the position loses C-suite clout
By Phil WahbaJanuary 16, 2024
Target is removing LGBTQ products from stores before Pride month after customers threaten workers
RetailTarget is removing LGBTQ products from stores before Pride month after customers threaten workers
By Anne D'Innocenzio and The Associated PressMay 24, 2023
Three employees poke their heads out from their cubicles.
NewslettersCompanies say they value employees. Their earnings calls say they value customers more
By Paolo Confino and Amber BurtonApril 20, 2023
Edward Jones’s managing partner on why the company’s old ways are ever-so modern
LeadershipEdward Jones’s managing partner on why the company’s old ways are ever-so modern
By Fortune EditorsMay 25, 2022
How the ‘Hook Model’ Can Turn Customers Into Addicts
InnovationHow the ‘Hook Model’ Can Turn Customers Into Addicts
By Laura EntisJanuary 11, 2017
Businessman hand giving five star rating, Feedback concept
LifestyleA Lack of Online Reviews Could Kill Your Business
By Rieva Lesonsky and AllBusiness.comOctober 23, 2016
Apple Watch Available at Retail Locations
TechApple Store Employees Fired Over Alleged ‘Photo-Sharing Ring’
By Don ReisingerOctober 13, 2016
Twitter's IPO Filing Implies $12.8 Billion Value Amid Growth
TechTwitter Encourages More Businesses to Interact With Upset Customers
By Kia KokalitchevaOctober 5, 2016
Some Furious Yahoo Users Close Accounts After Data Breach
TechSome Furious Yahoo Users Close Accounts After Data Breach
By ReutersSeptember 23, 2016
Chipotle Becomes First Non-GMO US Restaurant Chain
RetailWhy Chipotle’s Recovery Could Take Years
By John KellJuly 15, 2016
1
  • 1
  • 2
  • 3
3
Most Popular
Success
Apple cofounder Ronald Wayne—whose stake would be worth up to $400 billion had he not sold it in 1976—says that at 91, he has no regretsplaceholder alt text
By Preston ForeApril 27, 2026
North America
China dominates the world's lithium supply. The U.S. just found 328 years' worth in its own backyardplaceholder alt text
By Jake AngeloApril 30, 2026
Big Tech
Google Cloud revenue is now 18% of Alphabet's business. Is this the beginning of the end of Google's search identity?placeholder alt text
By Alexei OreskovicApril 29, 2026
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.