Chatbots
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NewslettersBosses want to use AI to boost productivity—but 77% of employees say it just creates more work
By Emma BurleighAugust 1, 2024
CommentaryBiases in AI chatbots pose a risk to my real-time translation startup. Diversity and inclusion help us fight them
By Heather ShoemakerJuly 31, 2024
AIJPMorgan launches ‘research analyst’ chatbot to help staff with writing, new ideas, problem solving
By Denise Wee, Chanyaporn Chanjaroen and BloombergJuly 26, 2024
NewslettersHow Google Cloud’s HR team used AI to transform their recruiting process and speed up employee onboarding
By Emma BurleighJuly 26, 2024
By Emma BurleighJuly 12, 2024
LeadershipThe CHRO of IBM reveals what went wrong with their initial AI chatbot rollout—and how they shifted strategies
By Emma BurleighJuly 12, 2024
TechAI with hidden biases may be subtly shaping what you think: ‘You may not even know that you are being influenced’
By Jeremy KahnJuly 9, 2024
By Paige McGlauflinJuly 3, 2024
By David MeyerJune 8, 2024
Newsletters96% of executives are desperate for workers to use AI, but there are a few key obstacles in the way
By Emma BurleighJune 4, 2024
TechMeta AI can answer search queries and recommend a cocktail bar—but you can’t really turn it off even if you want to
By Barbara Ortutay and The Associated PressMay 30, 2024
NewslettersThe chief people officer of Salesforce shares details about the company’s AI rollout—and how important it is to work closely with the CIO
By Emma BurleighMay 23, 2024
NewslettersHow PwC is tapping into a small group of volunteer ‘super users’ to boost employee engagement with AI
By Emma BurleighMay 22, 2024
By Emma BurleighMay 21, 2024
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