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Page 9 of 18
A customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation 
TechA customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation 
By Sharon GoldmanApril 19, 2025
Demis Hassabis, chief executive officer of DeepMind.
SuccessGoogle DeepMind CEO says that humans have just over 5 years before AI will outsmart them
By Emma BurleighMarch 18, 2025
Alibaba corporate headquarters sign
NewslettersAI models take on EQ, the Iowa Writers’ Workshop, and mountain climbing
By Sage LazzaroMarch 13, 2025
Two mean attending Mobile World Congress 2025 in Barcelona looking at a new Samsung Galaxy phone on display at on a table, while in the background a sign reads "Galaxy AI"
NewslettersAI was everywhere at Mobile World Congress, but there was a hint of desperation too
By Jeremy KahnMarch 11, 2025
Young students play with laptop at school.
SuccessChina’s six-year-olds are already being offered AI classes in school in a bid to train the next generation of DeepSeek founders
By Emma BurleighMarch 10, 2025
Elon Musk and Donald Trump in the oval office.
TechElon Musk’s DOGE is reportedly automating government tasks with an AI chatbot as it continues to slash the federal workforce
By Beatrice NolanMarch 10, 2025
AI robot hand and human hand connect.
SuccessThis 25-year-old was fired from her day job—Now, she and others are their own boss with the help of AI tutors
By Emma BurleighMarch 9, 2025
An image of a hand holding a mobile phone displaying the logo of Anthropic's Claude AI chatbot against a backdrop similarly showing the Claude logo and the word "Claude."
NewslettersExclusive: Anthropic’s Claude 3.7 Sonnet is the most secure model yet, an independent audit suggests
By Sage LazzaroMarch 6, 2025
Amazon CEO Andy Jassy on stage in front of a screen that says "Foundation Models and Generative AI" as he introduces the new Amazon Alexa+.
NewslettersAmazon’s new Alexa+ may be its last, best chance to catch up in AI—and show the world that an AI hardware device can be a hit with consumers
By Sage LazzaroFebruary 27, 2025
a photograph projected onto a human hand
NewslettersThe downfall of AI startup Humane reveals the perils of the AI ‘race’
By Sage LazzaroFebruary 20, 2025
AI security risks are in the spotlight—but hackers say models are still alarmingly easy to attack
NewslettersAI security risks are in the spotlight—but hackers say models are still alarmingly easy to attack
By Sharon GoldmanFebruary 18, 2025
China’s Tencent says its trialling own AI reasoning model alongside DeepSeek to make responses more ‘human’
TechChina’s Tencent says its trialling own AI reasoning model alongside DeepSeek to make responses more ‘human’
By Luna Lin and AFPFebruary 17, 2025
Woman and man on couch in background, back of woman who is assumed therapist in foreground.
MindIn a showdown of psychotherapists vs. ChatGPT, the latter wins, new study finds
By Beth GreenfieldFebruary 13, 2025
A person holding a smartphone that is displaying a digital avatar of a young woman.
NewslettersPeople increasingly view chatbots as if they were friends, just not necessarily super-smart ones
By Sage LazzaroFebruary 13, 2025
Robotic hands mess with the head of a person.
FeaturesCan AI make us lose our minds? Chatbot ‘companions’ can prey on our vulnerabilities in unsettling ways
By Chris Stokel-WalkerFebruary 12, 2025
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Workplace Culture
Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’ placeholder alt text
By Preston ForeMay 19, 2026
Success
Despite a $500 million net worth, Shaq just finished his fourth degree. He warns graduates: 'Your character will take you further than your resume'placeholder alt text
By Preston ForeMay 20, 2026
Future of Work
Meet a 21-year-old community college student who's going to China as the first American woman welder in the trades Olympicsplaceholder alt text
By Mike Householder and The Associated PressMay 17, 2026
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