• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceU.K.
Europe

High interest rates aren’t helping banks as they did before—just ask NatWest, whose profits fell 27% in the first quarter

By
William Shaw
William Shaw
and
Bloomberg
Bloomberg
Down Arrow Button Icon
By
William Shaw
William Shaw
and
Bloomberg
Bloomberg
Down Arrow Button Icon
April 26, 2024, 4:49 AM ET
A NatWest Group Plc bank branch in the City of London, UK,
“Though macro-uncertainty continues, customer confidence and activity is improving, with both lending and deposits up in the quarter and impairments remaining low,” CEO Paul Thwaite said.Hollie Adams/Bloomberg via Getty Images

NatWest Group Plc beat earnings estimates in the first quarter as lending and deposits increased amid signs of improving customer confidence.

Recommended Video

The London-listed bank reported pretax operating profit of £1.3 billion ($1.6 billion), compared with analysts’ expectations compiled by Bloomberg of £1.28 billion. That was down 27% compared with the £1.82 billion seen a year ago as the boost from higher interest rates starts to fade. 

The firm said its net interest margin — a key measure of profitability that shows the difference between what a bank pays for deposits and collects on loans — was stable across its businesses, though due to central items it slipped to 2.05% compared with 2.25% a year ago. 

Shares in NatWest rose as much as 4.1% in early trading to the highest in 14 months. 

“Though macro-uncertainty continues, customer confidence and activity is improving, with both lending and deposits up in the quarter and impairments remaining low,” Chief Executive Officer Paul Thwaite said in a statement. 

Total net loans rose 0.4%, while customer deposits rose 0.2% to £433 billion. Mortgage lending was £5.2 billion in the quarter, down from £9.9 billion a year ago, which NatWest offset with more lending in its commercial business. 

Earlier this week, rival Lloyds Banking Group Plc reported pressures on its margins as lenders try to navigate an uncertain path to lower interest rates. Traders have recently scaled back their bets on Bank of England cuts, implying the journey down from 5.25% will take longer than previously expected as the UK economy recovers from several years of high inflation. 

NatWest put aside £93 million to cover bad loans in the first quarter, compared with analysts’ expectations of £174 million, and up on the £70 million seen a year ago.

Operating expenses were £64 million higher than a year ago, reflecting the Bank of England levy and increased staff costs due to inflation and severance.

The bank is gearing up for what is poised to be the country’s most high profile privatization this year, with the UK government preparing to sell some of its remaining 28.9% stake to retail investors in the coming months. The state has owned a part of the bank since the 2008 financial crisis. 

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Authors
By William Shaw
See full bioRight Arrow Button Icon
By Bloomberg
See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
North America
'I meant what I said in Davos': Carney says he really is planning a Canada split with the U.S. along with 12 new trade deals
By Rob Gillies and The Associated PressJanuary 28, 2026
23 hours ago
placeholder alt text
C-Suite
Fortune 500 CEOs are no longer giving employees an A for effort. Now they want proof of impact
By Claire ZillmanJanuary 28, 2026
1 day ago
placeholder alt text
Real Estate
Ryan Serhant thinks the American Dream was just a 'slogan created by banks,' but it was really about FDR, the Great Depression, and an economic crisis
By Sydney Lake and Nick LichtenbergJanuary 26, 2026
3 days ago
placeholder alt text
Success
Every U.S. Olympian is going home with $200,000, whether they medal or not, thanks to a billionaire's $100 million gift
By Jacqueline MunisJanuary 28, 2026
16 hours ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
2 days ago
placeholder alt text
Success
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’ before their roles change forever
By Emma BurleighJanuary 27, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Finance

A middle-aged man and woman sit in a bedroom while looking despondent
Healthfinances
75 years ago, the midlife crisis was a global problem. Now it’s an American affliction and it’s ‘not just about buying a sports car’
By Tristan BoveJanuary 29, 2026
20 minutes ago
CryptoCryptocurrency
Exclusive: Escape Velocity raises a $62 million fund to bet on ‘DePIN’ crypto networks for telescopes, solar energy, and more
By Ben WeissJanuary 29, 2026
50 minutes ago
The company logo is displayed in front of the Archer Daniels Midland (ADM) facility in Decatur, Illinois.
NewslettersCFO Daily
ADM settles accounting scandal—can AI help prevent the next one?
By Sheryl EstradaJanuary 29, 2026
57 minutes ago
Personal FinanceCertificates of Deposit (CDs)
Best CD rates today, Jan. 29, 2026: Earn up to 4.18% APY if you lock in now
By Glen Luke FlanaganJanuary 29, 2026
2 hours ago
Personal FinanceSavings accounts
Today’s best high-yield savings account rates on Jan. 29, 2026: Earn up to 5.00% APY
By Glen Luke FlanaganJanuary 29, 2026
2 hours ago
Innes McFee, CEO of Oxford Economics.
Economyeconomic inequality
Get used to the K-shaped economy. It’s likely here until 2035, thanks to AI’s outsized benefit for the wealthy
By Eleanor PringleJanuary 29, 2026
2 hours ago