Fortune partnered with Great Place to Work to analyze survey feedback representing nearly 155,000 U.S. employees.

GPTW_100BestCompaniesToWorkForByRegion_2026-New_York_Large-Synchrony_US1__69b3fce961790aef776b106c_1_1d5022

Employees say:"Being able to work from home is a huge perk. The work life balance is phenomenal. I've never worked for such an intelligent and consistent manager. My manager fights for each person on her team equally. I feel appreciated. I feel comfortable reaching out to employees outside of my team to meet with me for mock interviews or questions. Synchrony provides fun and exciting events to keep employees engaged and utilize their interests whether it be sports, inclusion, charity or celebration."

Best Large Workplaces in New York

With a combined revenue of $21 trillion and $2.1 trillion in profits, the 2026 Fortune 500 is the definitive list of America's largest companies.

Fortune 500

This year's 100 Best Companies to Work For are rebuilding the social contract at work so people feel supported, trusted, and future-ready as they undergo that transition.

100_Best_2026_Hero_Synchrony

Synchrony's products are designed to help its customers live healthier financial lives, and it’s extending the same mission to its 20,000-plus workers. After 86% of employees voiced they wanted flexibility post-pandemic, the company embraced a hybrid work model, adding the option of attending weekly in-person Connection Days to drive purposeful collaboration. Ask Us Anything town halls, frequent pulse surveys, and leadership roundtables build a cycle of feedback and strengthen employee trust. And the fact that 94% of staffers say Synchrony is a great place to work suggests that it has found perks that actually provide support, including robust childcare benefits, skills-building programs, and diverse wellness offerings. In 2025, Synchrony announced it would invest $1 million over two years to bolster K–12 personal finance education, and launched an employee-led volunteer corps to teach it locally. Employees say: "What makes Synchrony a truly great place to work is its genuine emphasis on employee morale and engagement. At Synchrony, we are not viewed simply as employees, but we are recognized as individuals, each with unique motivations and aspirations. Leadership truly understands and encourages us to bring our individual perspectives to our roles. When we come together, we embody ONESYNCHRONY, a unified team built from diverse viewpoints. This authentic focus on people and their well-being is what sets Synchrony apart."&nbsp;

Fortune 100 Best Companies to Work For

The region's best workplaces put integrity, inclusion, and respect at the center of their workplace culture.

Great-Places-To-Work-Asia-2025_Team Photo_Synchrony

Synchrony Financial ranks No. 13 on the 2025 Best Companies to Work For Southeast Asia.

Fortune 100 Best Companies To Work For – Southeast Asia

The companies on this annual list make a conscious effort to be supportive, inclusive workplaces.

2025 Best Large Workplaces for Women_Synchrony_US1__68a71dfc383bc91cadd06a7f_1

Employees say:"I really appreciate they respect my work-life balance and that my well-being extends beyond work. My leaders have fostered a work environment where I feel safe to share ideas (along with the team) and they often recognize my hard work privately and publicly—and they do with others on the team. This is truly one of the best teams I've ever been part of and honestly, I can't think of anywhere else I would rather be or work with. I really do enjoy the work I do and the team I am on. I really do love this job. I feel incredibly proud of the work I do."

100 Best Large Workplaces for Women

See which workplaces made this year's list.

2025_GPTW_FinancialServices_Large_Synchrony_US1__685d51ce023fa8a026342330_1

Employees say:"Working at Synchrony has been an incredible experience with amazing people and benefits. The company truly values us and strives to create a supportive workplace - from flexibility to benefits that support people's whole selves (mental and physical wellbeing, caregiving and family support) - setting a high standard for others to follow. The culture at Synchrony is real - leadership takes a genuine interest in hearing and responding to our feedback. Synchrony leaders take the time to celebrate, honor and uplift each other, which is so important during times of uncertainty. I'm so grateful to be part of the team."

Best Large Workplaces in Financial Services and Insurance

Fortune partnered with Great Place to Work to analyze survey feedback representing nearly 145,000 U.S. employees.

Best Workplaces_New York_Large_2025-Synchrony_US1__67fd6364bb07cc513ab900de_4

Employees say:"I am proud to be part of a team that values trust and camaraderie. Our management shows genuine care for our growth and development, and I feel a strong sense of pride in our teamwork and leadership."

Almost $20 trillion in revenue—and a record-breaking $1.87 trillion in profits. Introducing the 2025 Fortune 500, the definitive list of the biggest companies in America.

The top companies on our list have one thing in common: Staff largely trust leadership to see them as well-rounded people and reward them for a job well done.

GPTW_100BestCompaniesToWorkFor_2025-Synchrony_US1__20241210214006_1

Many of Synchrony’s U.S. staffers say they feel acknowledged via the company’s Ask Us Anything meetings and feedback programs. Synchrony offers tuition assistance, skill certification reimbursement, and a hybrid-work model.&nbsp;&nbsp;Employees say: "I love Synchrony! I am very proud to be a part of an amazing company. Our One Synchrony mindset, our culture, and our benefits set us apart from other companies. It is a Great Place to Work with flexibility to WFH, Flex Fridays, Floating Holidays, all to make our lives better."

The 300 companies on this year’s list brought in over $12.6 trillion in revenue for the latest 12 months, with the median revenue figure at $22 billion.

America's Most Innovative Companies

Employees say:"There is so much that is special and unique about Synchrony! Leadership goes out of their way to ensure people and teams feel valued for what they do and for who they are. I have never seen another company that so firmly believes in investing in their people and culture. It's honestly a breath of fresh air. This really is the best place to work."

Best Large Workplaces for Parents

GPTW_Parents_Large_2024-Synchrony_US1__20240918135500_2

Employees say:"The maternity benefits (maternity leave and bonding time) are paid. They allowed me to not feel stressed about finances when I had my child and was able to spend time to bond. Flex Fridays allow for work-life balance and we also have the availability to flex other days if needed to. Flex Fridays was one of the best things to help decrease mental/physical stress."

GPTW_Women_Large_2024-Synchrony_US1__20240830224000_4

Employees say:"The people and community fostered by management is incredible! I've never worked somewhere where senior leadership encourages you to connect with them, and really means it. Also all the in person events and celebrations SYF hosts are awesome."

GPTW_Financial_Services_and_Insurance_Large_2024-Synchrony_US1__20240712182200_3

Employees say:&nbsp;"Executive leadership is outstanding. From the CEO down, the care and concern for the people is felt and is sincere. Flexibility and providing work-life balance continue to be top of mind for leadership. There are broad opportunities to grow professionally."

Industries included in the sector are banks, insurance, and real estate companies.

Fortune Sector Leaders: Financials

Fortune partnered with Great Place to Work to analyze survey feedback representing nearly 140,000 U.S. employees.

GPTW-2024-New-York-Large-Synchrony

Employees say:"The care of its employees is beyond anything I've ever experienced. I've worked for other large corporations, and this is by far the Best Place to Work! Thank you for all you do for each of us."

The Fortune 500, in its 70th year in 2024, ranks the biggest U.S. companies by revenue.

Creating a more empathetic workplace looks like staying loyal to workers, emphasizing D&I initiatives, and paying well.

100 Best Companies 2024-Synchrony

Rising up from No. 20 on the list this year, Synchrony, one of the largest U.S. issuers of store-branded credit cards, has continued to spur efforts in building workplace belonging and making tangible moves forward in diversity, equity, and inclusion. Focusing on changes in leadership, Synchrony upped its Black and Hispanic employee representation at the vice president level and above; the company offers 30 leadership courses to all workers as well. The Synchrony Women’s Leadership Experience program, in particular, has helped female staff at the VP level break the glass ceiling: Almost half of the program’s participants have been promoted since its 2018 inception. The company has partnerships with Moms First, the Executive Leadership Council, and the Latinx Executive Alliance, among others. &nbsp;The company plans to invest $50 million in a five-year Education as an Equalizer initiative, with $20 million of the sum to be invested in grants for educational and skills-building opportunities for low-income and underrepresented students and individuals.&nbsp;

The 200 companies on this list are transforming industries from the inside out.

The 25th Fortune World’s Most Admired Companies list suggests that tech giants’ peers respect them as much as ever.

World's Most Admired Companies

Building a culture of trust and transparency is essential to help everyone thrive, especially in rocky economic times.

100 BEST COMPANIES 2023-Synchrony Financial

Synchrony, one of the largest issuers of store-branded credit cards in the U.S., jumped five spots on the Best Companies to Work For list this year. 
<ul> 
 	<li>Synchrony recently revamped its performance evaluation process, scrapping ratings altogether and substituting a single review in favor of three formal conversations throughout the year, although managers are encouraged to hold them more often.</li> 
 	<li>Twenty-one of Synchrony’s 24 leadership development programs are available to anyone at the company regardless of their level.</li> 
 	<li>The tuition reimbursement program pays up to $24,000 per year in tuition costs and academic fees for full-time employees.</li> 
 	<li>In 2022, Synchrony launched its new sabbatical and employee balance programs. The former allows employees to take from one month to a year off from work while still receiving a base salary to cover their benefits, while the latter allows them to work only 20 hours a week for an agreed upon time frame also with benefits.</li> 
 	<li>In April 2022, Synchrony unveiled the 10,500-square-foot <a href="https://www.ctinsider.com/business/article/Synchrony-s-new-academy-helps-train-students-17126162.php">Synchrony Skills Academy</a> in Stamford, Conn., where high school and adult learners can be trained in digital skills.</li> 
</ul>

Fortune partnered with Great Place to Work to analyze survey feedback representing nearly 100,000 U.S. employees.

GPTW New York 2023-Synchrony Financial_1356805-5

Employees say: 
 
"I have held several positions throughout my working career—Synchrony has over exceeded my expectations. The company is like no other I have ever worked for. I hope to be part of Synchrony for the my remaining working career. The care, support, compassion, thoughtfulness, fair workplace, benefits, understanding etc. There are truly exceptional people working for Synchrony. And now I understand why: Synchrony is 'a Great Place to Work'! I feel very lucky to finally have found this company."

GPTW Financial Services & Insurance Large 2023-Synchrony

Employees say: 
 
"Leadership truly listens to the voice of the employees and takes real steps to make change when needed. I've seen this company change and grow so much over the last 25 years, and I am so proud to work for such an amazing company."

GPTW Women 2023-Synchrony

Employees say: 
 
"Leadership truly listens to the voice of the employees and takes real steps to make change when needed. I've seen this company change and grow so much over the last 25 years, and I am so proud to work for such an amazing company."

Fortune partnered with Great Place to Work to analyze survey feedback representing nearly half a million U.S. employees.

GPTW Millennial Large 2023-Synchrony Financial

Employees say: 
 
"The flexibility to work from home permanently and half days on Fridays are the best benefits of anywhere I have worked. I highly value the flexible Fridays. Executives are approachable and genuinely seem to care about employees. I am extremely happy to be here and I always recommend Synchrony Financial as a place to work when asked. I feel like Synchrony Financial excels at work-life balance."

100 Best Large Workplaces for Millennials

The Fortune 500, in its 69th year in 2023, ranks the biggest U.S. companies by revenue.

When it comes to supporting employees, flexibility, diversity, and a few extra paid days off go a long way.

100-Best-2022-Synchrony-Financial

This financial services company has stepped up for the working parents in its ranks by increasing the number of emergency backup-care days from 10 to 25 per year (plus covering the daily copay), doubling paid parental leave from six to 12 weeks, and increasing the company’s fertility benefit to $30,000 in 2021. Synchrony workers interested in developing new skills can take advantage of tuition reimbursement for a variety of certification programs, and the company offers several leadership tracks with an eye toward equity, diversity, and inclusivity. “Management really wants you to succeed in doing whatever you want to do within the company and is willing to provide all the resources necessary to get you there,” says one employee.

The companies on this year's list stand out for celebrating innovation, promoting cooperation, and more.

GPTW New York Large 2022-Synchrony Financial

Employees say: 
 
“I thank each day that I work for Synchrony Financial and am truly happy to have joined this firm. My team is great and I feel valued. I feel senior leaders are very transparent with what is going on in the company, whether good or bad. The company truly cares about employees and has been very supportive in all ways during Covid and beyond.” 
 
Read the Great Place to Work review .

Employees say: 
 
“Synchrony makes it abundantly clear that they care about their employees. They don't just talk the talk, they walk the walk. With the adoption of Flex Fridays, raising of the minimum wage, expanding Health 360 resources, raises for all employees last year, and the visibility to the C-suite on Ask Us Anything calls it is clear that they truly care and are trying to make this the best work environment possible for all.”

GPTW Women 2022-Synchrony Financial

Employees say: 
 
“The benefits for women are better than any other company I know. I appreciate the executives taking the time to think about the lives of women and support us in the way that they have especially since the supreme court decision regarding roe v. wade. Synchrony is behind their employees. I also appreciate the messages from President and CEO Brian Doubles. He takes time to communicate to the company his personal empathy for what's happening in our country. I appreciate it! It was very nice having a women CEO for her duration. It showed that women can have a seat at the table!”

To determine millennials' workplace preferences, Fortune's research partner Great Place to Work analyzed feedback representing more than 6.1 million U.S. employees.

GPTW 2022 Millennials List Large-Synchrony Financial_1356805-5

Employees say: 
 
“I feel senior leaders are very transparent with what is going on in the company, whether good or bad. Company truly cares about employees and have been very supportive in all ways during Covid and beyond. Management really wants you to succeed in doing whatever you want to do within the company, and willing to provide all the resources necessary to get us there. I've never worked for a company like this.”

This year’s Fortune 500 marks the 68th running of the list.

WMA-2023--Synchrony-company_image_3

Our 2021 list of the 100 best companies to work for, as ranked by their employees. See which companies made the list.

100-best-companies-36-synchony-financial

The executive team at this financial services firm has done “a superb job of navigating a dynamic environment,” raves one employee. While approximately 40% of the company’s 16,500-strong workforce were previously equipped to work from home, Synchrony ramped that up to near 100% within two weeks. The company prevented layoffs by instituting a hiring freeze and announcing a voluntary severance program. Synchrony Summer Camp came together quickly, too, pairing more than 3,600 younger children with older kids as “counselors” in a virtual camp setting where over 600 activities including yoga, science experiments, and sign language were on the menu. The stock, which had plummeted to near $12 at the depths of the pandemic, has since rebounded to $42.

These companies foster supportive cultures, where employees find opportunities for growth with help from their colleagues.

Best Large Workplaces New York 2021-Synchrony-Financial

Employees say: 
 
“The culture and team environment. Management continues to push for work/life balance and drives culture from the top. People are genuinely nice and enjoy working with one another. They go above and beyond to be transparent and open to feedback.”

The best workplaces in financial services and insurance acted as generous corporate citizens amid a year of multiple crises.

Best-Workplaces-Financial-Services-Large-2021-Synchrony-Financial

Employees say:  
“Senior leadership has an excellent finger on the pulse of their workers. They go above and beyond daily to ensure that everyone feels included and is heard. They always make time for their employees regardless of pay level.”

The companies on this year's list make a conscious effort to be supportive, inclusive workplaces.

Best-Workplaces-Women-2021-Large-Synchrony-Financial

Employees say: 
 
“I really appreciate the company offering Flex-Friday's and I think this represents how much the company cares about its employees, especially their well-being.”

This year’s Fortune 500 marks the 67th running of the list.

F500-2021-187-Synchrony Financial

The consumer financial services company, which split off from GE Capital in 2015, offers credit, loyalty programs, installment lending, and consumer saving products through its online bank.

Our 2020 list of the 100 best companies as ranked by their employees. See which companies made the list.

The best workplaces in financial services and insurance balance technological growth with the well-being of their talent.

Best Large Workplaces in Financial Services- 2020-Synchrony

Employees say: 
“I can honestly say that Synchrony gives back more to the community and embraces diversity more than any other company I have worked for. I feel I am very welcome here and I feel the ELT does a great job of making others feel this way too.” 
Read Great Place to Work review .

Best Workplaces Women 2020-Synchrony

Employees say: 
 
“This is the first company I've worked for that I felt had true gender equality. There are four people above me in my reporting hierarchy, and ALL of them are women! I'm well respected for my knowledge and helpfulness, and that makes my work special to me.”

This year's Fortune 500 marks the 66th running of the list.

Profits soared 34% last year at the consumer financial services company. Headquartered in Stamford, Conn., Synchrony provides private label credit cards in the U.S. and offers consumer financing products including credit, promotional financing, and installment lending.

Our 2019 list of the 100 best companies as ranked by their employees. See which companies made the list.

This year's Fortune 500 marks the 65th running of the list.

Our 2018 list of the 100 best companies as ranked by their employees. See which companies made the list.

This year's Fortune 500 marks the 64th running of the list.

Best Workplaces for Women 2018_Synchrony Financial

Employees say: 
 
&nbsp; 
 
"Openness to new ideas and the diversity of thought and people with whom we work." 
 
&nbsp; 
 
Read the Great Place to Work review .

We surveyed tens of thousands of young employees to create this list of millennials’ favorite workplaces.

best-workplaces-millennials-2018-Synchrony Financial

Employees say: 
 
&nbsp; 
 
"Working for Synchrony in the call center has been a wonderful experience. Compared to previous call center experience, the environment is so clean, bright and upbeat. Having your own desk helps you to feel like you have a place here at the company." 
 
&nbsp; 
 
"There are two key elements that make Synchrony a great place to work for me: Authenticity and Ownership. First, from Margaret down to the front line, this organization values and rewards authenticity. Whether its day to day engagement, networking, conflict resolution or strategic planning, candid feedback and humble acknowledgement of the unknown, are valued and promoted. Secondly, maybe because of that authenticity, I find a majority of people have a strong sense of ownership of Synchrony and their work within it. This ownership drives accountability and willingness for most people to go the extra mile to see something done right." 
 
&nbsp;

This year's Fortune 500 marks the 63rd running of the list.

Sector

Industry

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Previous Industry Rank

Overall Score

Innovation

People Management

Use of Corporate Assets

Social Responsibility

Quality of Management

Financial Soundness

Long-Term Investment Value

Quality of Products/Services

Global Competitiveness

Best Workplaces For Parents

Founded

Sites

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Culture rank

Process rank

Product rank

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Best Companies

Rank last year

U.S. employees

U.S. job openings

Year founded

Benefits

Subsidized childcare

Compressed work weeks

Option to work remotely

Minimum requirement in-office attendance (days per week)

Mental health coverage

Free mental health sessions (per year)

Free backup childcare time off (days)

Maximum $ amount covered for fertility services

Fully paid maternal leave (days)

Fully paid paternal leave (days)

Fully paid adoptive leave (days)

Maternal leave in addition to regular time off (days)

Paid days off for volunteering

Best Workplaces In Financial Services And Insurance

Best Workplaces For Women

# Work Sites

Best Companies To Work For Southeast Asia

Type of organization

CEO/Top executive

Group headquarters

HQ location

GPTW national list

Woman CEO

Key Financials (last Fiscal Year)

Revenues ($M)

Profits ($M)

Assets ($M)

Total Stockholder Equity ($M)

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Earnings Per Share (last Fiscal Year)

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EPS % Change (10 year annual rate)

Total Return

Total Return to Investors (last year)

Total Return to Investors (5 year, annualized)

Total Return to Investors (10 year, annualized)

Best Workplaces In New York

A financial services company based in Connecticut, Synchrony has grown into the largest provider of private-label credit cards in the U.S., working with brands including Sam’s Club, Amazon, and Verizon. Synchrony also offers other business lines, including traditional banking savings products and buy-now, pay-later services, which compete against challengers such as Affirm and Klarna. Synchrony can trace its roots back to 1932, initially founded by General Electric to help consumers finance their products. Synchrony spun out from its parent company and went public in 2014, raising nearly $3 billion in its IPO. The company also operates a large network of medical credit cards that offer health care financing through its subsidiary CareCredit.

Q2 2026

Q1 2026

Q4 2025

Q3 2025

Q2 2025

Q1 2025

Q4 2024

Synchrony (SYF): Company Profile, Stock Price, News, Rankings

legacy

Synchrony

synchrony

Good morning, and welcome to the Synchrony Financial first quarter 2026 earnings conference call. Please refer to the company's investor relations website for access to their earnings materials. Please be advised that today's conference call is being recorded. Currently, all callers have been placed in a listen-only mode. The call will be open for your questions following the conclusion of management's prepared remarks. If at any time you should need operator assistance, please press star zero. If you wish to ask a question following the prepared remarks, please press star one. I will now turn the call over to Kathryn Miller, Senior Vice President of Investor Relations. Thank you. You may begin.

Thank you, and good morning, everyone. Welcome to our quarterly earnings conference call. In addition to today's press release, we have provided a presentation that covers the topics we plan to address during our call. The press release, detailed financial schedules, and presentation are available on our website, synchronyfinancial.com. This information can be accessed by going to the investor relations section of the website. Before we get started, I wanted to remind you that our comments today will include forward-looking statements. These statements are subject to risks and uncertainty, and actual results could differ materially. We list the factors that might cause actual results to differ materially in our SEC filings, which are available on our website. During the call, we will refer to non-GAAP financial measures in discussing the company's performance. You can find a reconciliation of these measures to GAAP financial measures in our materials for today's call.

Finally, Synchrony Financial is not responsible for and does not edit or guarantee the accuracy of our earnings teleconference transcripts provided by third parties. The only authorized webcasts are located on our website. On the call this morning are Brian Doubles, Synchrony's President and Chief Executive Officer, and Brian Wenzel, Executive Vice President and Chief Financial Officer. I will now turn the call over to Brian Doubles.

Thanks, Kathryn, and good morning, everyone. Synchrony started the year with strong momentum and delivered first quarter financial results that included record first quarter purchase volume of $43 billion, reflecting the enduring appeal of Synchrony's multi-product suite. Customers engaged across our diversified portfolio, contributing to continued sequential improvement in average active account trends, higher spend per account across all five platforms, and 6% growth in total portfolio purchase volume compared to last year. At the platform level, Diversified & Value purchase volume grew 9%, primarily reflecting the impact of partner expansion. Digital platform purchase volume increased 8%, driven by strong customer response to enhanced product offerings and refreshed value propositions. Home & Lifestyle purchase volume increased 7%, primarily driven by other apparel and goods and luxury, partially offset by lower average active accounts. Health and Wellness purchase volume was 3% higher, primarily reflecting growth in pet and audiology.

Purchase volume in home and auto was flat, generally reflecting partner expansion in furniture and electronics, offset by selective spend in home improvement and lower average active accounts. Synchrony's co-branded credit cards, including our Dual Cards, accounted for 51% of our total purchase volume in the first quarter and increased 20% versus last year, driven by product upgrades, higher broad-based spend, and enhanced utility across these card programs. The mix of discretionary spend within our out-of-partner portfolio increased during the first quarter, making the third consecutive quarter of year-on-year improvement. Additionally, the rate of discretionary spend growth continued to accelerate, outpacing non-discretionary spend growth also for the third consecutive quarter, and even during the month of March, when fuel prices began to rise. This discretionary spend strength came in particular from categories like retail, entertainment, and electronics.

Synchrony (SYF) Q1 2026 Earnings Call Transcript

Company Participants