Synchrony

Synchrony's products are designed to help its customers live healthier financial lives, and it’s extending the same mission to its 20,000-plus workers. After 86% of employees voiced they wanted flexibility post-pandemic, the company embraced a hybrid work model, adding the option of attending weekly in-person Connection Days to drive purposeful collaboration. Ask Us Anything town halls, frequent pulse surveys, and leadership roundtables build a cycle of feedback and strengthen employee trust. And the fact that 94% of staffers say Synchrony is a great place to work suggests that it has found perks that actually provide support, including robust childcare benefits, skills-building programs, and diverse wellness offerings. In 2025, Synchrony announced it would invest $1 million over two years to bolster K–12 personal finance education, and launched an employee-led volunteer corps to teach it locally.Employees say:"What makes Synchrony a truly great place to work is its genuine emphasis on employee morale and engagement. At Synchrony, we are not viewed simply as employees, but we are recognized as individuals, each with unique motivations and aspirations. Leadership truly understands and encourages us to bring our individual perspectives to our roles. When we come together, we embody ONESYNCHRONY, a unified team built from diverse viewpoints. This authentic focus on people and their well-being is what sets Synchrony apart."

Synchrony Financial ranks No. 13 on the 2025 Best Companies to Work For Southeast Asia.

Employees say:

"I really appreciate they respect my work-life balance and that my well-being extends beyond work. My leaders have fostered a work environment where I feel safe to share ideas (along with the team) and they often recognize my hard work privately and publicly—and they do with others on the team. This is truly one of the best teams I've ever been part of and honestly, I can't think of anywhere else I would rather be or work with. I really do enjoy the work I do and the team I am on. I really do love this job. I feel incredibly proud of the work I do."

Employees say:

"Working at Synchrony has been an incredible experience with amazing people and benefits. The company truly values us and strives to create a supportive workplace - from flexibility to benefits that support people's whole selves (mental and physical wellbeing, caregiving and family support) - setting a high standard for others to follow. The culture at Synchrony is real - leadership takes a genuine interest in hearing and responding to our feedback. Synchrony leaders take the time to celebrate, honor and uplift each other, which is so important during times of uncertainty. I'm so grateful to be part of the team."

Employees say:

"I am proud to be part of a team that values trust and camaraderie. Our management shows genuine care for our growth and development, and I feel a strong sense of pride in our teamwork and leadership."

Many of Synchrony’s U.S. staffers say they feel acknowledged via the company’s Ask Us Anything meetings and feedback programs. Synchrony offers tuition assistance, skill certification reimbursement, and a hybrid-work model. 

Employees say: "I love Synchrony! I am very proud to be a part of an amazing company. Our One Synchrony mindset, our culture, and our benefits set us apart from other companies. It is a Great Place to Work with flexibility to WFH, Flex Fridays, Floating Holidays, all to make our lives better."

Employees say:

"There is so much that is special and unique about Synchrony! Leadership goes out of their way to ensure people and teams feel valued for what they do and for who they are. I have never seen another company that so firmly believes in investing in their people and culture. It's honestly a breath of fresh air. This really is the best place to work."

Employees say:

"The maternity benefits (maternity leave and bonding time) are paid. They allowed me to not feel stressed about finances when I had my child and was able to spend time to bond. Flex Fridays allow for work-life balance and we also have the availability to flex other days if needed to. Flex Fridays was one of the best things to help decrease mental/physical stress."

Employees say:

"The people and community fostered by management is incredible! I've never worked somewhere where senior leadership encourages you to connect with them, and really means it. Also all the in person events and celebrations SYF hosts are awesome."

Employees say: 

"Executive leadership is outstanding. From the CEO down, the care and concern for the people is felt and is sincere. Flexibility and providing work-life balance continue to be top of mind for leadership. There are broad opportunities to grow professionally."

Employees say:

"The care of its employees is beyond anything I've ever experienced. I've worked for other large corporations, and this is by far the Best Place to Work! Thank you for all you do for each of us."

Rising up from No. 20 on the list this year, Synchrony, one of the largest U.S. issuers of store-branded credit cards, has continued to spur efforts in building workplace belonging and making tangible moves forward in diversity, equity, and inclusion. Focusing on changes in leadership, Synchrony upped its Black and Hispanic employee representation at the vice president level and above; the company offers 30 leadership courses to all workers as well. The Synchrony Women’s Leadership Experience program, in particular, has helped female staff at the VP level break the glass ceiling: Almost half of the program’s participants have been promoted since its 2018 inception. The company has partnerships with Moms First, the Executive Leadership Council, and the Latinx Executive Alliance, among others.  The company plans to invest $50 million in a five-year Education as an Equalizer initiative, with $20 million of the sum to be invested in grants for educational and skills-building opportunities for low-income and underrepresented students and individuals.