Haidilao International Holding

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<p class="p1">After opening its first outlet in China’s Sichuan province in 1994, Haidilao has built a $38 billion hot pot empire by focusing on unique services and efficiency. Robots, introduced in 2018, buzz around restaurants to deliver ingredients to diners, and employees dole out free gift bags and manicures to customers waiting for tables. As the Chinese hot pot market reaches saturation, Haidilao is counting on continued growth abroad. The company now has outlets in nearly a dozen countries and hopes to hook overseas diners on one of China’s most popular culinary experiences.</p>

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Haidilao International Holding

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