American Express benefited from a rebound in both leisure and business travel in 2021: The company notched 14% year-over-year revenue growth in 2021, and profit for the year nearly doubled, to $8.1 billion. The company also claimed significant success in signing up new millennial and Gen Z consumers for its premium credit cards. American Express broke with some of its financial-services competitors by launching and endorsing an official hybrid work model, dubbed Amex Flex, with hybrid workers reporting to the office roughly two days a week; the company reported in March 2022 that more than 40% of its workforce had chosen this option.
Bryan Bedder—Getty Images for American Express
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Latest news for American Express
- LifestyleAmerican Express and Delta are launching a limited-edition credit card made from airplane metalJune 16, 2022 12:00 PM UTC
- CommentaryInternational travel is heating up. Here’s where Americans are going this summerMay 20, 2022 11:41 AM UTC