American Express

RANK10

Last March, American Express made a commitment to not lay off a single employee owing to the pandemic in 2020—a pledge the company proudly says it upheld. AmEx provided workers impacted by COVID-19 with financial security at an uncertain time; it guaranteed full pay to those who couldn’t work because they or a family member were affected by the virus—without their having to use paid time off—as well as to those whose work sites were forced to close but who couldn’t do their jobs from home. Meanwhile, CEO Steve Squeri’s commitment to diversity, equity, and inclusion is lauded by employees; after Squeri targeted 100% pay equity across the organization, AmEx says it achieved that goal last year for colleagues of all genders globally, and those of all races and ethnicities in the U.S.