Nada R. Sanders

Stay informed with Nada R. Sanders’s coverage and analysis for Fortune.

  • Woman, headset and tech in office for customer service, telemarketing and assistance. Sales agent, computer and reading in coworking space for insurance claims, company FAQ and call center scheduleCommentary

    AI’s job boom? Not before the bust

    By Nada R. Sanders and Paula Caligiuri
  • Robot stepping on banana peel. Chatbot mistake and ai fail concept. Vector illustration.Commentary

    Here’s the real reason 75% of corporate AI initiatives fail

    By
  • Long Beach port

    How COVID changed supply chains forever, according to a distinguished professor in the field who’s studied them for the last 2 decades

    By Nada R. Sanders and The Conversation