• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

2

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

3

As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales

1

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

2

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

3

As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
NewslettersTerm Sheet

AI is reshaping the doctor visit—just not how you think

Lily Mae Lazarus
By
Lily Mae Lazarus
Lily Mae Lazarus
Reporter, News
Down Arrow Button Icon
Lily Mae Lazarus
By
Lily Mae Lazarus
Lily Mae Lazarus
Reporter, News
Down Arrow Button Icon
March 30, 2026, 7:07 AM ET
Oliver Kharraz, CEO of Zocdoc, sits on a couch.
Oliver Kharraz, CEO of Zocdoc.Courtesy of Zocdoc

AI healthcare deals are roaring. 

Recommended Video

Digital health startups raised $14.2 billion in 2025, up 35% from 2024, with AI‑enabled companies capturing 54% of that capital and enjoying roughly a 19% premium on average deal size versus non‑AI peers, research from Rock Health details. Investors have rushed into ambient scribes, agentic triage tools, and “doctor‑copilot” platforms—including Abridge (an AI-powered clinical scribe) which raised about $550 million across two mega‑rounds in 2025.

But Zocdoc CEO Oliver Kharraz is spending his time asking a less glamorous question: What actually happens when patients show up in the exam room armed with AI answers? 

Zocdoc—backed by Francisco Partners, Atomico, Baillie Gifford, DST Global, and Goldman Sachs—was valued at roughly $1.8 billion in 2015 after a $130 million round led by Baillie Gifford and Atomico, making it one of New York’s highest‑valued private tech companies at the time. In 2021, Zocdoc raised $150 million in growth financing from Francisco Partners after growing revenue more than 35% year over year pre‑pandemic.

Now pitching itself as “healthcare access infrastructure,” Zocdoc says millions of patients each month use its marketplace to find in‑network doctors. 

The company’s latest survey of 1,186 U.S. adults and 1,000 providers focuses on the interaction between AI and patient care. Zocdoc found that 26% of patients have already asked an AI a health-related question, and 85% of providers say they’re seeing more AI‑informed patients. Yet more than 1 in 5 patients admit they’ve hidden their AI use from their doctor—often out of fear of being judged. 77% of providers say they feel positively about patients using AI and 60% would rather they use AI than Google.

That disconnect is creating friction. Patients come in “anchored” to an AI-generated answer but won’t admit it, Kharraz told Fortune, forcing physicians to “shadow box with an unnamed partner” as they unwind advice that “might not apply to a patient’s specific case.” Zocdoc’s data backs him up: 83% of providers say they have to correct AI information. The most consequential finding: nobody actually wants a robot doctor. Seventy percent of patients say they would prefer to receive medical guidance from a doctor rather than AI, and 65% would rather ask a doctor their medical questions. But AI is filling a very real access gap—65% of patients say they’ve consulted AI because it’s easier than seeing a doctor, with average wait times to see a primary care provider now topping 31 days in the U.S.

Both patients and providers converge on a narrower job description for AI. Their No. 1 use case is the same: preparing better questions for the doctor. Kharraz’s advice to patients: Don’t ask AI for a diagnosis. 

“It’s not as if you can keep AI use a secret. The interesting challenge for organizations like ours is helping mediate that patient-doctor relationship,” Kharraz says.

See you tomorrow,

Lily Mae Lazarus
X:
@LilyMaeLazarus
Email: lily.lazarus@fortune.com
Submit a deal for the Term Sheet newsletter here.

Joey Abrams curated the deals section of today’s newsletter. Subscribe here.

VENTURE CAPITAL

- Normal Computing, a New York City-based developer of AI for semiconductor design and physics-based computing, raised $50 million in funding. Samsung Catalyst led the round and was joined by Galvanize, Brevan Howard Macro Venture Fund, and others.

- Huskeys, a Tel Aviv, Israel and New York City-based edge security management company, raised $8 million in seed funding. 10D led the round and was joined by SV Angel, toDay Ventures, CCL, Alumni Ventures, and angel investors.

EXITS

- SAP agreed to acquire Reltio, a Redwood City, Calif.-based data management software provider, a portfolio company of NewView Capital. Financial terms were not disclosed.

IPOS

- Alamar Biosciences, a Fremont, Calif.-based protein detection and analysis company, filed to go public on the Nasdaq. The company posted $74 million in revenue for the year ended Dec. 31. Qiming Venture Partners, Illumina Innovation Fund, Sherpa Healthcare Partners, and Sands Capital Life Sciences back the company.

- Kailera Therapeutics, a Waltham, Mass.-based developer of GLP-1s for obesity, filed to go public on the Nasdaq. Bain Capital Life Sciences, BCPE Perseus Investor, Jiangsu Hengrui Pharmaceuticals, RTW Investments, CPP Investment Board Private Holdings, and Atlas Venture Fund back the company.

- Yesway, a Fort Worth, Texas-based convenience store chain, filed to go public on the Nasdaq. The company posted $2.7 billion in revenue for the year ended Dec. 31. Brookwood Financial Partners backs the company.

This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers in venture capital and private equity. Sign up for free.
About the Author
Lily Mae Lazarus
By Lily Mae LazarusReporter, News

Lily Mae Lazarus is a news reporter at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Why Meta hired Dina Powell McCormick
NewslettersMPW Daily
Why Meta hired Dina Powell McCormick
By Ellie AustinMay 29, 2026
9 hours ago
Astera Labs founders win the prestigious 2026 EY World Entrepreneur of the Year
NewslettersCEO Daily
Astera Labs founders win the prestigious 2026 EY World Entrepreneur of the Year
By Diane BradyMay 29, 2026
15 hours ago
Anthropic co-founder and CEO Dario Amodei speaking at Fortune Brainstorm Tech 2023 in Park City, Utah. (Photo: Stuart Isett/Fortune)
NewslettersFortune Tech
Anthropic is a $900 billion company now
By Andrew NuscaMay 29, 2026
15 hours ago
Jane Fraser defied the ‘glass cliff’ to engineer Citi’s long-awaited turnaround
NewslettersMPW Daily
Jane Fraser defied the ‘glass cliff’ to engineer Citi’s long-awaited turnaround
By Claire ZillmanMay 28, 2026
1 day ago
The CFOs steering Big Tech’s trillion-dollar AI bet
NewslettersCFO Daily
The CFOs steering Big Tech’s trillion-dollar AI bet
By Sheryl EstradaMay 28, 2026
2 days ago
Why some CEOs still choose Europe over the U.S.
NewslettersCEO Daily
Why some CEOs still choose Europe over the U.S.
By Diane BradyMay 28, 2026
2 days ago

Most Popular

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
Magazine
As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
By Emma HinchliffeMay 27, 2026
3 days ago
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
8 days ago
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
Success
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
By Emma BurleighMay 28, 2026
1 day ago
Current price of oil as of May 28, 2026
Personal Finance
Current price of oil as of May 28, 2026
By Joseph HostetlerMay 28, 2026
2 days ago
The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish
Environment
The river that supplies 40 million Americans is down to 23% — and about to make a $25 million bet on one fish
By Dorany Pineda, Brittany Peterson and The Associated PressMay 27, 2026
2 days ago
Jamie Dimon said the American Dream was slipping away. JPMorgan just put $40 million on the table to fix it
Banking
Jamie Dimon said the American Dream was slipping away. JPMorgan just put $40 million on the table to fix it
By Nick LichtenbergMay 27, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.