• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
SuccessGen Z

Goodwill CEO says hiring managers are going behind their bosses’ backs and looking for workers with college degrees, not skills

Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
September 26, 2025, 9:04 AM ET
Photo of a job applicant being interviewed
Only 30.4% of new hires negotiated their offers, according to a new survey from ZipRecruiter. PixeloneStocker—Getty Images

More bad news for job seekers—especially non-grad Gen Zers. Just because an employer claims it’s ditching degree requirements to recruit more diverse talent, that doesn’t mean its hiring managers are actually doing it.

Recommended Video

When major employers like Google, Microsoft, IBM, and Apple all eliminated their long-held degree requirements for jobs, other firms rushed to follow their example. But that promise may be limited to their job ads. 

Goodwill’s CEO Steve Preston told Fortune that while most CEOs have good intentions, they can’t control every interview or job offer. And so the promise of skills-first hiring may not be reaching the millions of jobless Gen Zers who need it.

“Right now, employers are consistently saying they want to hire for skills, not necessarily degrees,” Preston said. “But the proof is in the pudding. Not everybody does it.” 

He added, “What I hear from a lot of people is, ‘Yeah, the top says we need to do this,’ but when it gets to the hiring professionals, it doesn’t always trickle down.”

The charity has over 650 job centers and saw over 2 million people use its employment services last year, and Preston said that he’s preparing for an influx of jobless Gen Zers thanks to automation.

Gen Zers without degrees are struggling most with unemployment

While the opportunities for young people without degrees are certainly growing, Preston says they’re ultimately still more likely to face unemployment than Gen Zers with a degree. 

“What I’m seeing is, of the overall unemployment, people without college degrees have no jobs,” the 65-year-old CEO, who formerly served as the 14th United States secretary of housing and urban development, revealed. Research has shown that the issue is even more acute for young men. 

“It’s much harder to find a job,” Preston added. “It’s really hitting college students right now in the marketplace. It’s really hitting young adults without college degrees.”

So why are hiring managers still shutting the door on people who didn’t go down the higher education path, despite such a clear push to do the opposite? 

“I think when somebody comes out with a four-year degree from college, there’s a certain sense that that person has a foundation that will be valuable in the workplace, and there’s a suspicion that if somebody hasn’t done that, they may be lacking some core skills,” Preston said, while pointing to critical thinking, team building and communications as potential skills built from school projects and essays.

“So somebody with a strong collegiate background provides a high degree of comfort that these other capabilities are in place,” he added.

“It’s also just easy to interview people who are like you, if you went to college, if you’ve gone down a particular pathway, you speak the same language, you have many of the same experiences. It’s much easier to connect with somebody who’s like you.”

For young people without degrees, Preston argued the key is proving you’ve built those prized skills elsewhere—whether that’s through upskilling, volunteering, or work experience. Even joining a sports team can help open doors because it teaches you confidence, teamwork, discipline, and more. “Employers have to be able to see that many of those capabilities are acquired in different ways.”

For closed-minded employers, Preston stressed that the research is clear: Inclusive hiring isn’t just the right thing to do, it’s also good for business. 

“Organizations that have a much broader aperture in looking for talent are more likely to have the roles in their organizations filled; they’re much less likely to say that they’ve got deficiencies in their team; they’re more likely to say they’ve got a healthy workplace; and they often find higher engagement scores among their teams because of the culture that they’ve created,” he added. “Honestly, I think that’s important for society as well, on many levels.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Orianna Rosa Royle
By Orianna Rosa RoyleAssociate Editor, Success
Instagram iconLinkedIn iconTwitter icon

Orianna Rosa Royle is the Success associate editor at Fortune, overseeing careers, leadership, and company culture coverage. She was previously the senior reporter at Management Today, Britain's longest-running publication for CEOs. 

See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Most Popular

placeholder alt text
North America
'I meant what I said in Davos': Carney says he really is planning a Canada split with the U.S. along with 12 new trade deals
By Rob Gillies and The Associated PressJanuary 28, 2026
23 hours ago
placeholder alt text
C-Suite
Fortune 500 CEOs are no longer giving employees an A for effort. Now they want proof of impact
By Claire ZillmanJanuary 28, 2026
1 day ago
placeholder alt text
Real Estate
Ryan Serhant thinks the American Dream was just a 'slogan created by banks,' but it was really about FDR, the Great Depression, and an economic crisis
By Sydney Lake and Nick LichtenbergJanuary 26, 2026
3 days ago
placeholder alt text
Success
Every U.S. Olympian is going home with $200,000, whether they medal or not, thanks to a billionaire's $100 million gift
By Jacqueline MunisJanuary 28, 2026
17 hours ago
placeholder alt text
Personal Finance
Current price of silver as of Tuesday, January 27, 2026
By Joseph HostetlerJanuary 27, 2026
2 days ago
placeholder alt text
Success
As AI wipes out desk jobs, Citigroup CEO Jane Fraser says the company is training 175,000 employees to ‘reinvent themselves’ before their roles change forever
By Emma BurleighJanuary 27, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.


Latest in Success

SuccessCareers
Job clingers, beware: You’re more likely to regret staying in a bad job than quitting it, research says
By Orianna Rosa RoyleJanuary 29, 2026
3 hours ago
Lebron James holds the U.S. flag and waves on a boat.
SuccessOlympics
Every U.S. Olympian is going home with $200,000, whether they medal or not, thanks to a billionaire’s $100 million gift
By Jacqueline MunisJanuary 28, 2026
17 hours ago
C-SuiteCEO salaries and executive compensation
Here’s who topped the Fortune 500 in CEO pay last year—from Goldman’s David Solomon to Disney’s Bob Iger
By Marco Quiroz-GutierrezJanuary 28, 2026
18 hours ago
belichick
CommentarySports
Football snubs Bill Belichick, one of its greatest ever coaches—showing how his unapologetic leadership style came with a cost
By Nick LichtenbergJanuary 28, 2026
19 hours ago
beast
Personal FinanceSocial Media
MrBeast has figured out his next ‘transformative media channel’: 2.5 million fortune cookies with messages tied to his TV show
By Nick LichtenbergJanuary 28, 2026
21 hours ago
Worried baby boomer worker
SuccessCareers
As AI automates roles and companies pull back hiring, Americans hit rock-bottom confidence in landing a job—and baby boomers fear they’re locked out
By Emma BurleighJanuary 28, 2026
22 hours ago