• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
SuccessGen Z

Goodwill CEO says hiring managers are going behind their bosses’ backs and looking for workers with college degrees, not skills

Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
September 26, 2025, 9:04 AM ET
Photo of a job applicant being interviewed
Only 30.4% of new hires negotiated their offers, according to a new survey from ZipRecruiter. PixeloneStocker—Getty Images

More bad news for job seekers—especially non-grad Gen Zers. Just because an employer claims it’s ditching degree requirements to recruit more diverse talent, that doesn’t mean its hiring managers are actually doing it.

Recommended Video

When major employers like Google, Microsoft, IBM, and Apple all eliminated their long-held degree requirements for jobs, other firms rushed to follow their example. But that promise may be limited to their job ads. 

Goodwill’s CEO Steve Preston told Fortune that while most CEOs have good intentions, they can’t control every interview or job offer. And so the promise of skills-first hiring may not be reaching the millions of jobless Gen Zers who need it.

“Right now, employers are consistently saying they want to hire for skills, not necessarily degrees,” Preston said. “But the proof is in the pudding. Not everybody does it.” 

He added, “What I hear from a lot of people is, ‘Yeah, the top says we need to do this,’ but when it gets to the hiring professionals, it doesn’t always trickle down.”

The charity has over 650 job centers and saw over 2 million people use its employment services last year, and Preston said that he’s preparing for an influx of jobless Gen Zers thanks to automation.

Gen Zers without degrees are struggling most with unemployment

While the opportunities for young people without degrees are certainly growing, Preston says they’re ultimately still more likely to face unemployment than Gen Zers with a degree. 

“What I’m seeing is, of the overall unemployment, people without college degrees have no jobs,” the 65-year-old CEO, who formerly served as the 14th United States secretary of housing and urban development, revealed. Research has shown that the issue is even more acute for young men. 

“It’s much harder to find a job,” Preston added. “It’s really hitting college students right now in the marketplace. It’s really hitting young adults without college degrees.”

So why are hiring managers still shutting the door on people who didn’t go down the higher education path, despite such a clear push to do the opposite? 

“I think when somebody comes out with a four-year degree from college, there’s a certain sense that that person has a foundation that will be valuable in the workplace, and there’s a suspicion that if somebody hasn’t done that, they may be lacking some core skills,” Preston said, while pointing to critical thinking, team building and communications as potential skills built from school projects and essays.

“So somebody with a strong collegiate background provides a high degree of comfort that these other capabilities are in place,” he added.

“It’s also just easy to interview people who are like you, if you went to college, if you’ve gone down a particular pathway, you speak the same language, you have many of the same experiences. It’s much easier to connect with somebody who’s like you.”

For young people without degrees, Preston argued the key is proving you’ve built those prized skills elsewhere—whether that’s through upskilling, volunteering, or work experience. Even joining a sports team can help open doors because it teaches you confidence, teamwork, discipline, and more. “Employers have to be able to see that many of those capabilities are acquired in different ways.”

For closed-minded employers, Preston stressed that the research is clear: Inclusive hiring isn’t just the right thing to do, it’s also good for business. 

“Organizations that have a much broader aperture in looking for talent are more likely to have the roles in their organizations filled; they’re much less likely to say that they’ve got deficiencies in their team; they’re more likely to say they’ve got a healthy workplace; and they often find higher engagement scores among their teams because of the culture that they’ve created,” he added. “Honestly, I think that’s important for society as well, on many levels.”

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Orianna Rosa Royle
By Orianna Rosa RoyleAssociate Editor, Success
Instagram iconLinkedIn iconTwitter icon

Orianna Rosa Royle is the Success associate editor at Fortune, overseeing careers, leadership, and company culture coverage. She was previously the senior reporter at Management Today, Britain's longest-running publication for CEOs. 

See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

Markus Persson
Successthe future of work
Billionaire founder of Minecraft slams anyone advocating using AI to write code as ‘incompetent or evil’
By Preston ForeFebruary 12, 2026
9 hours ago
Demis Hassabis, chief executive officer of Google DeepMind
SuccessFortune 500: Titans and Disruptors of Industry
The CEO of Google DeepMind juggles another job as the founder of a multibillion-dollar startup by starting a second workday at 10 p.m.
By Emma BurleighFebruary 12, 2026
9 hours ago
boring
Personal FinanceWealth
The 70/30 rule that separates millionaires from everyone else
By Nick LichtenbergFebruary 12, 2026
11 hours ago
one hour
Personal FinanceWealth
Why 50% stay broke and how one hour a day can change everything
By Nick LichtenbergFebruary 12, 2026
12 hours ago
Lemley and Kauf pose for photos while holding their skis and American flags.
Personal FinanceOlympics
Every U.S. Olympian was promised a $200,000 payout, but how much they actually keep depends on where they live
By Jacqueline MunisFebruary 11, 2026
1 day ago
SuccessGen Z
The Gen Z job nightmare is so bad that even billionaires are worried their kids won’t be able to keep a job, says wealth advisor to the 0.1%
By Sydney LakeFebruary 11, 2026
1 day ago

Most Popular

placeholder alt text
Crypto
Bitcoin reportedly sent to wallet associated with Nancy Guthrie’s ransom letter providing potential clue in investigation
By Carlos GarciaFebruary 11, 2026
1 day ago
placeholder alt text
Economy
America’s national debt borrowing binge means interest payments will rocket to $2 trillion a year by 2036, CBO says
By Eleanor PringleFebruary 11, 2026
1 day ago
placeholder alt text
Economy
Some folks on Wall Street think yesterday’s U.S. jobs number is ‘implausible’ and thus due for a downward correction
By Jim EdwardsFebruary 12, 2026
15 hours ago
placeholder alt text
Economy
‘Nothing short of self-sabotage’: Watchdog warns about national debt setting new record in just 4 years
By Tristan BoveFebruary 11, 2026
1 day ago
placeholder alt text
Economy
America borrowed $43.5 billion a week in the first four months of the fiscal year, with debt interest on track to be over $1 trillion for 2026
By Eleanor PringleFebruary 10, 2026
3 days ago
placeholder alt text
Commentary
Something big is happening in AI — and most people will be blindsided
By Matt ShumerFebruary 11, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.