• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
NewslettersFortune CHRO

Spotify’s new CHRO shares how she’s rolling out AI at a tech-first company

By
Sara Braun
Sara Braun
Leadership Fellow
Down Arrow Button Icon
By
Sara Braun
Sara Braun
Leadership Fellow
Down Arrow Button Icon
June 12, 2025, 9:16 AM ET
The buttons of the music streaming app Spotify, surrounded by Podcasts, Apple Music, Facebook and other apps on the screen of an iPhone.
Anna Lundström stepped in as HR leader at Spotify in April 2025.stockcam—Getty Images

Good morning!

Recommended Video

Spotify has a new CHRO: Anna Lundström. Joining the music and podcasting giant in 2016, Lundström has held a variety of roles at the company, and previously served as the VP of HR. She also played a crucial role masterminding the company’s remote work strategy, otherwise known as “work from anywhere.”

Fortune sat down with the newly-minted HR leader to get her thoughts on workforce priorities for the company, what she thinks it takes to build a great work-from-home policy, and of course, AI. 

Lundström and chief product officer Gustav Söderström have released a set of AI rules to the entire organization, and introduced a series of trainings for employees that range from prompt engineering to more advanced courses. 

“Leaning fully into the learning, making our employees future ready, providing them with AI literacy skills—that will position them really well,” she says. “We don’t know what the future will hold, but the bet we’re taking is making everyone AI ready.” 

Lundström says she’s also doubling down on employee well-being, which includes increased mental health support and an annual company-wide “Wellness Week.” An idea born out of pandemic-era Zoom burnout, that’s when the company closes all offices for the first week in November, and sends 7,500 employees home at the same time. 

“People love that because usually, when you’re on vacation, you come back to a full inbox and a long to-do list,” she says. “But here, everyone’s off at the same time.”

You can read more of my interview with Spotify’s new CHRO here. 

Sara Braun
sara.braun@fortune.com

Around the Table

A round-up of the most important HR headlines.

This San Francisco start-up is building artificial intelligence tools with the goal of automating white-collar jobs as quickly as possible. New York Times

The immigration crackdown may already be affecting the job market as employment growth in industries that rely on undocumented workers is starting to dry up.Wall Street Journal

Finding the right benefits for employees starts by asking them smarter, sometimes uncomfortable questions during periodic check-ins.Wall Street Journal

Watercooler

Everything you need to know from Fortune.

Technology adoption. To encourage more employees to use AI, this financial executive says to involve them more in the problem solving process. —Steve Mollman

RTO attempts. Google is introducing a voluntary exit program for some teams and is tightening its return-to-office policy for employees living near offices. —Eleanor Pringle

College benefits. The CEO of Databricks says the software company would not exist without college networking and says new graduates shouldn’t give up on education. —Preston Fore

This is the web version of Fortune CHRO, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.
About the Author
By Sara BraunLeadership Fellow
LinkedIn iconTwitter icon

Sara Braun is the leadership fellow at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

NewslettersMPW Daily
Alexis Ohanian believes in the future of women’s sports: ‘I can market excellence all day long’
By Emma HinchliffeDecember 12, 2025
21 hours ago
NewslettersCFO Daily
SEC chair moves to boost IPO momentum: ‘Make it cool to be a public company’
By Sheryl EstradaDecember 12, 2025
1 day ago
NewslettersTerm Sheet
Disney plus OpenAI: What could possibly go wrong?
By Alexei OreskovicDecember 12, 2025
1 day ago
Disney CEO Bob Iger in Los Angeles, California on November 20, 2025.(Photo: Unique Nicole/AFP/Getty Images)
NewslettersFortune Tech
Disney and OpenAI do a deal
By Andrew NuscaDecember 12, 2025
1 day ago
NewslettersCEO Daily
Honest Company CEO Carla Vernón on being mentored by Walmart’s Doug McMillon
By Diane BradyDecember 12, 2025
1 day ago
Stephanie Zhan, Partner Sequoia Capital speaking on stage at Fortune Brainstorm AI San Francisco 2025.
AIEye on AI
Highlights from Fortune Brainstorm AI San Francisco
By Jeremy KahnDecember 11, 2025
2 days ago

Most Popular

placeholder alt text
Economy
Tariffs are taxes and they were used to finance the federal government until the 1913 income tax. A top economist breaks it down
By Kent JonesDecember 12, 2025
1 day ago
placeholder alt text
Success
Apple cofounder Ronald Wayne sold his 10% stake for $800 in 1976—today it’d be worth up to $400 billion
By Preston ForeDecember 12, 2025
23 hours ago
placeholder alt text
Success
40% of Stanford undergrads receive disability accommodations—but it’s become a college-wide phenomenon as Gen Z try to succeed in the current climate
By Preston ForeDecember 12, 2025
22 hours ago
placeholder alt text
Economy
For the first time since Trump’s tariff rollout, import tax revenue has fallen, threatening his lofty plans to slash the $38 trillion national debt
By Sasha RogelbergDecember 12, 2025
18 hours ago
placeholder alt text
Economy
The Fed just ‘Trump-proofed’ itself with a unanimous move to preempt a potential leadership shake-up
By Jason MaDecember 12, 2025
16 hours ago
placeholder alt text
Success
At 18, doctors gave him three hours to live. He played video games from his hospital bed—and now, he’s built a $10 million-a-year video game studio
By Preston ForeDecember 10, 2025
3 days ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.