• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryCongress

To stop the next Ticketmaster-style meltdown, Congress must pass the TICKET Act before the buzzer—Sports Fans Coalition

By
Brian Hess
Brian Hess
Down Arrow Button Icon
By
Brian Hess
Brian Hess
Down Arrow Button Icon
November 15, 2024, 5:20 PM ET
Brian Hess is the executive director of the Sports Fans Coalition.
Congress has the opportunity to pass a number of bills in its lame-duck session.
Congress has the opportunity to pass a number of bills in its lame-duck session.Celal Gunes - Anadolu - Getty Images

We’re in the fourth quarter of the 118th Congress and the clock is ticking fast. There are only a few more legislative days for Congress to pass dozens of bills before this session concludes and the next Congress will have to start drafting bills from scratch. One such bill is HR 3950, the Transparency In Charges for Key Events Ticketing Act (TICKET Act). It would fix issues that have bedeviled the live event industry for decades. It would require all-in pricing of tickets, ban speculative ticketing, prohibit deceptive websites, require refunds for canceled or postponed shows, and require the Federal Trade Commission to report on the prevalence of bots being used to purchase tickets. 

This bill has been two years in the making. The Senate Judiciary Committee held the first hearing of the 118th Congress in January 2023, following the meltdown of Ticketmaster’s system when tickets to Taylor Swift’s Eras Tour went on sale. The hearing highlighted many well-known problems in the industry. Since then, members of Congress have introduced more than a half-dozen ticketing-related bills to address these problems. However, only one bill has risen to the top: the TICKET Act (HR 3950). 

The bipartisan TICKET Act, introduced by Reps. Jan Schakowsky and Gus Bilirakis unanimously passed the House Energy and Commerce Committee, received the endorsement of virtually every live event stakeholder involved in the policy debate, and then passed the House 388-24 by a wider margin than the most recent continuing resolution received. The TICKET Act is even more popular than funding our government. 

Consumer protection groups called the bill, “a truly comprehensive reform package.” The Recording Academy said it was “a significant step forward toward improving the concert ticket marketplace. The Coalition for Ticket Fairness said that “[b]y empowering consumers, this bill will help lead to a better ticket buying experience and a healthier marketplace.” And, the Fix the Tix Coalition, made up of artists and independent venues said the TICKET Act was “the most comprehensive protections for artists and fans in ticketing that we have seen in years.”

The bill has universal support—so why is it languishing in the Senate? Legislative inertia and good old-fashioned Senate politics are partly to blame, but monopoly-aligned special interests in the industry are also seeking to gum up the works, hoping to get their preferred bills passed, even if those bills don’t have consensus support. If the TICKET Act passes this Congress, fans could see all-in pricing for tickets to music festivals, baseball games, and theater productions as soon as next summer. Instead, what should be an easy bill to pass in a historically unproductive Congress is in danger of becoming a case study in the folly of letting the perfect be the enemy of the public good.

Congress is running out of time to do something good for fans who have suffered long enough with confusing shopping experiences, out-of-control fees, and deceptive resale practices. An omnibus bill at the end of the year is the last legislative vehicle that the TICKET Act can ride to President Joe Biden’s desk. It might just be the last opportunity to give fans, venues, artists, and consumer advocates what they’ve been asking for the last two years: a comprehensive consumer protection package for live event-goers. The clock is ticking. This bill should be a layup. It is time for Congress to put it in the bucket.

More must-read commentary published by Fortune:

  • Shell’s Pyrrhic victory may well set the stage for more corporate climate accountability
  • Americans paid $100B since 2008 to access their own money. I am petitioning the Fed to end this racket
  • British fintech founder who moved to U.S.: U.K. tech’s problem isn’t taxes—it’s ambition
  • The next wave of AI won’t be driven by LLMs. Here’s what investors should focus on instead

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Brian Hess
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

abhas
CommentaryCloud
I’m Cloudera’s chief strategy officer and here’s why your $1 billion AI budget just became obsolete
By Abhas RickyFebruary 10, 2026
35 minutes ago
chapman
CommentaryGender Issues
Sam Altman told me AI should be ‘an equalizing force in society.’ That’s why I’m working on the $1.6 trillion AI gender gap
By Valerie ChapmanFebruary 10, 2026
35 minutes ago
women
Commentarynational debt
America is shorting one of its best assets as the $38 trillion national debt runs out of control 
By Katica RoyFebruary 10, 2026
60 minutes ago
trump
CommentaryInequality
The economy isn’t K-shaped. For 87 million, people, it’s desperate and for another 46 million it’s elite
By Josh TanenbaumFebruary 10, 2026
2 hours ago
hudson
CommentaryPharmaceutical Industry
Sanofi CEO: The enterprise AI shift will reshape pharma in 2026
By Paul HudsonFebruary 10, 2026
2 hours ago
journalists
CommentaryMedia
I’m a war gamer for the Navy and I know why you don’t trust the media anymore. It’s fighting yesterday’s battles
By Charles Edward Gehrke and The ConversationFebruary 9, 2026
20 hours ago

Most Popular

placeholder alt text
C-Suite
Meet Jody Allen, the billionaire owner of the Seattle Seahawks, who plans to sell the team and donate the proceeds to charity
By Jake AngeloFebruary 9, 2026
20 hours ago
placeholder alt text
AI
As billionaires bail, Mark Zuckerberg doubles down on California with $50 million donation
By Sydney LakeFebruary 9, 2026
22 hours ago
placeholder alt text
Economy
China might be beginning to back away from U.S. debt as investors get nervous about overexposure to American assets
By Eleanor PringleFebruary 9, 2026
1 day ago
placeholder alt text
Economy
Elon Musk warns the U.S. is '1,000% going to go bankrupt' unless AI and robotics save the economy from crushing debt
By Jason MaFebruary 7, 2026
3 days ago
placeholder alt text
Commentary
America marks its 250th birthday with a fading dream—the first time that younger generations will make less than their parents
By Mark Robert Rank and The ConversationFebruary 8, 2026
2 days ago
placeholder alt text
Personal Finance
Current price of silver as of Monday, February 9, 2026
By Joseph HostetlerFebruary 9, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.