• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
CommentaryCongress

To stop the next Ticketmaster-style meltdown, Congress must pass the TICKET Act before the buzzer—Sports Fans Coalition

By
Brian Hess
Brian Hess
Down Arrow Button Icon
By
Brian Hess
Brian Hess
Down Arrow Button Icon
November 15, 2024, 5:20 PM ET
Brian Hess is the executive director of the Sports Fans Coalition.
Congress has the opportunity to pass a number of bills in its lame-duck session.
Congress has the opportunity to pass a number of bills in its lame-duck session.Celal Gunes - Anadolu - Getty Images

We’re in the fourth quarter of the 118th Congress and the clock is ticking fast. There are only a few more legislative days for Congress to pass dozens of bills before this session concludes and the next Congress will have to start drafting bills from scratch. One such bill is HR 3950, the Transparency In Charges for Key Events Ticketing Act (TICKET Act). It would fix issues that have bedeviled the live event industry for decades. It would require all-in pricing of tickets, ban speculative ticketing, prohibit deceptive websites, require refunds for canceled or postponed shows, and require the Federal Trade Commission to report on the prevalence of bots being used to purchase tickets. 

This bill has been two years in the making. The Senate Judiciary Committee held the first hearing of the 118th Congress in January 2023, following the meltdown of Ticketmaster’s system when tickets to Taylor Swift’s Eras Tour went on sale. The hearing highlighted many well-known problems in the industry. Since then, members of Congress have introduced more than a half-dozen ticketing-related bills to address these problems. However, only one bill has risen to the top: the TICKET Act (HR 3950). 

The bipartisan TICKET Act, introduced by Reps. Jan Schakowsky and Gus Bilirakis unanimously passed the House Energy and Commerce Committee, received the endorsement of virtually every live event stakeholder involved in the policy debate, and then passed the House 388-24 by a wider margin than the most recent continuing resolution received. The TICKET Act is even more popular than funding our government. 

Consumer protection groups called the bill, “a truly comprehensive reform package.” The Recording Academy said it was “a significant step forward toward improving the concert ticket marketplace. The Coalition for Ticket Fairness said that “[b]y empowering consumers, this bill will help lead to a better ticket buying experience and a healthier marketplace.” And, the Fix the Tix Coalition, made up of artists and independent venues said the TICKET Act was “the most comprehensive protections for artists and fans in ticketing that we have seen in years.”

The bill has universal support—so why is it languishing in the Senate? Legislative inertia and good old-fashioned Senate politics are partly to blame, but monopoly-aligned special interests in the industry are also seeking to gum up the works, hoping to get their preferred bills passed, even if those bills don’t have consensus support. If the TICKET Act passes this Congress, fans could see all-in pricing for tickets to music festivals, baseball games, and theater productions as soon as next summer. Instead, what should be an easy bill to pass in a historically unproductive Congress is in danger of becoming a case study in the folly of letting the perfect be the enemy of the public good.

Congress is running out of time to do something good for fans who have suffered long enough with confusing shopping experiences, out-of-control fees, and deceptive resale practices. An omnibus bill at the end of the year is the last legislative vehicle that the TICKET Act can ride to President Joe Biden’s desk. It might just be the last opportunity to give fans, venues, artists, and consumer advocates what they’ve been asking for the last two years: a comprehensive consumer protection package for live event-goers. The clock is ticking. This bill should be a layup. It is time for Congress to put it in the bucket.

More must-read commentary published by Fortune:

  • Shell’s Pyrrhic victory may well set the stage for more corporate climate accountability
  • Americans paid $100B since 2008 to access their own money. I am petitioning the Fed to end this racket
  • British fintech founder who moved to U.S.: U.K. tech’s problem isn’t taxes—it’s ambition
  • The next wave of AI won’t be driven by LLMs. Here’s what investors should focus on instead

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Brian Hess
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

fauci
CommentaryCOVID-19 vaccines
How COVID turned America against science — and what it will take to win it back
By David Blumenthal and James A. MoroneMarch 24, 2026
4 hours ago
alex
Commentarydisruption
AI’s disruption is a choice, not a forecast
By Alex StephanyMarch 24, 2026
5 hours ago
trump
Commentarynational debt
The Treasury just declared the U.S. insolvent. The media missed it
By Steve H. Hanke and David M. WalkerMarch 23, 2026
22 hours ago
kuo
CommentaryUnicorns
Alibaba.com President: The one-person unicorn is coming. AI is making it possible
By Kuo ZhangMarch 23, 2026
1 day ago
gen z
CommentaryGen Z
Gen Z is using ChatGPT to practice salary negotiations and tough conversations before they happen
By Phillip MillerMarch 22, 2026
2 days ago
world
CommentaryCapitalism
Our economy has been living in an Adam Smith world since 1776. Something different is coming
By Ravi ChaudhryMarch 22, 2026
2 days ago

Most Popular

Commentary
The Treasury just declared the U.S. insolvent. The media missed it
By Fortune EditorsMarch 23, 2026
22 hours ago
Personal Finance
Current price of gold as of March 23, 2026
By Fortune EditorsMarch 23, 2026
1 day ago
Economy
It took 200 years for national debt to hit $1 trillion. Annual interest alone now exceeds that—a 'crushing legacy we must reverse,' says budget chair
By Fortune EditorsMarch 23, 2026
1 day ago
Personal Finance
Current price of oil as of March 23, 2026
By Fortune EditorsMarch 23, 2026
1 day ago
Health
Trump has TACO'd again, this time in Iran, sparking a $1.7 trillion stock market rally in minutes, even as peace talks are in question
By Fortune EditorsMarch 23, 2026
22 hours ago
Personal Finance
Current price of silver as of Monday, March 23, 2026
By Fortune EditorsMarch 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.