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Canva’s global head of people explains why the fast-growing graphic design startup isn’t mandating a return-to-office despite opening three new offices in the last year

By
Paige McGlauflin
Paige McGlauflin
and
Joey Abrams
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October 24, 2023, 8:12 AM ET
Jennie Rogerson, Canva global head of people
Jennie Rogerson, global head of people at Canva.Courtesy of Canva

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Canva, the graphic design startup valued at $26 billion last year, has grown exponentially since the onset of the pandemic, expanding from 1,000 employees to 4,000 in the past three years. This year alone, the company has opened three new offices (called campuses internally) in Austin, London, and Melbourne, bringing its total campuses to eight, alongside seven coworking hubs.

Despite its ballooning real estate footprint, Canva has opted not to mandate a return to office for most workers, except on-site employees like kitchen staff. 

The majority of employees are classified into hybrid and fully remote workers, and qualification as a hybrid employee depends on location. At Canva’s Sydney campus, for instance, workers within 100km (approximately 62 miles) of the office are classified as hybrid workers, while Canva’s Manila campus bases hybrid classification on the neighborhood. 

While neither group receives a specific mandate to head into the workplace, employees outside a “hybrid worker” radius can visit an office twice a year, fully covered by Canva. The only on-campus attendance tracked is that of on-site kitchen staff to ensure an adequate amount of food is prepared for office attendees that day.

For the most part, employees can choose whatever work hours best fit their needs, adjusting work hours to suit personal responsibilities like childcare or school pickups and drop-offs. 

Canva says it also keeps remote employees in mind. For example, it hosts “Canva Create,” companywide events announcing major product launches. Employees can attend the event in person or remotely through a “watch party.” Canva says it also fosters non-work-related opportunities for connection, offering over 400 clubs for employees, such as a soccer club, music club, Dungeons and Dragons club, and time off to volunteer.

“People feel trusted that they can work how works best for them. But on the flip side of that, Canva is really intentional about making sure that we’re all connecting,” Jennie Rogerson, Canva’s global head of people, tells CHRO Daily. She adds, “It definitely works for us with making sure people feel trusted like they are part of something bigger than themselves, and that they’re [appreciated] for their contribution.”

Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

The U.S. retirement system may not be the worst, but it’s far from the best, according to a recent ranking from human resources consulting firm Mercer. The firm gave America’s retirement system a C+, the same ranking that Kazakhstan, Croatia, Colombia, France, and Spain received. Iceland, Denmark, Israel, and the Netherlands were the only countries with an “A” ranking.

Around the Table

A round-up of the most important HR headlines.

- The CEO of Dropbox is so confident in remote work’s longevity that he's paying $79 million to cut office space at a San Francisco location. Insider

- A Dollar General subsidiary agreed to pay $1 million to settle a lawsuit claiming the parent company denied and rescinded positions to candidates with poor eyesight or high blood pressure at an Alabama distribution facility. Fast Company

- Gender bias costs Australia's economy $80 billion per year, according to a government task force. Australian employers will have to reveal their gender pay gaps starting in 2024 under legislation passed earlier this year. Bloomberg

- Almost 7,000 workers at a Michigan truck plant, the largest factory owned by Stellantis in the U.S., joined the United Auto Workers union strike on Monday. New York Times

Watercooler

Everything you need to know from Fortune.

Bridges burned. More than half of workers recently polled by Glassdoor say they would never return to a company that previously laid them off. —Jane Thier

Office comeback. For the first time since the pandemic began, more white-collar workers in the U.K. work in the office full-time than on a hybrid schedule. —Prarthana Prakash

Just do it (in person). Nike employees must now come to the office four days a week, starting in January, instead of the previous three. —Chloe Berger

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
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Joey Abrams
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