• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
NewslettersFortune CHRO

Goldman Sachs wants to train 1,000 employees in ‘mental health first aid’ by 2024 as Wall Street confronts mental health crisis

By
Paige McGlauflin
Paige McGlauflin
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
By
Paige McGlauflin
Paige McGlauflin
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
October 20, 2023, 8:17 AM ET
Traders work on the floor of the New York Stock Exchange during morning trading on January 17, 2023 in New York City.
Goldman's expansion of mental health services may signal a broader perspective shift on Wall Street.Michael M. Santiago — Getty Images
Add Fortune on Google for similar content.

Good morning!

Recommended Video

It’s not uncommon for employers to offer training in first aid through programs like the Red Cross, where workers are taught essential life-saving medical skills needed in emergencies. But what if companies also trained workers in mental health first aid? 

It’s an effort Goldman Sachs is pursuing. The investment banking giant rolled out its Mental Health First Aid program in Europe in 2019, expanding to Asia in 2021 and the U.S. in 2022. Since then, over 500 employees have become certified as “MHFAiders,” as the firm calls them. It now aims to double that number to 1,000 by the end of 2024.

“Our people have really recognized the importance of this program across various levels,” says Jacqueline Arthur, Goldman’s global head of human capital management. “We wanted to make sure individuals on our floor are able to help identify and support mental health considerations.”

In the program, which takes around seven hours to complete, participants are placed in groups where they’re taught how to listen to one another’s consternations without judgment and recommend suitable services. Those who complete the training receive certification as a mental health first aider for three years before recertifying.

Brian Robinson, a partner and Americas head of prime brokerage sales, first became certified at Goldman’s London office and recertified last year. Already a mindfulness and meditation practitioner, Robinson says taking the program was a “natural next step to understanding mental wellness and building resilience.”

The bank recently announced several other initiatives around mental health. As of October 1, the firm provides virtual mental health services to employees worldwide. And it will launch an expanded virtual training for managers on recognizing and navigating mental health concerns at work in the first quarter of 2024, building upon existing in-person training.

I’ve previously covered the debate over whether companies should saddle leaders with caring for subordinates’ mental health. But Arthur and Robinson say managers serve as models for younger employees and should routinely check in on staff and recognize signs of mental distress. 

Goldman’s expansion of mental health support could reflect a turning point on Wall Street, where young and seasoned professionals alike have pushed back on the sector’s notoriously long hours and complained of the resulting physical and mental health deterioration.

“Young workers need more experienced, senior people to lead by example,” says Robinson. “They are looking for guidance on: How do I balance my life? What do I think about these things? And how do I try to make sure that I’m working towards performance, not always perfection?”

Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

Promoting psychological safety in the workplace is important, but it can also be detrimental to productivity, according to new research from the Wharton School at the University of Pennsylvania and Tel Aviv University. 

Moderately psychologically safe workplaces were linked to better routine task performance, while highly psychologically safe workplaces were linked to decreased performance. Researchers urged companies to instead strive for accountability among all employees.

Around the Table

A round-up of the most important HR headlines.

- Tech’s latest employee perk is a full body imaging scan that offers preventative screenings for cancer and other diseases before they reach a life-threatening stage. Bloomberg

- U.S. jobless claims fell to 198,000 last week, the lowest in 10 months. It’s a sign that companies are still holding onto top talent. Reuters

- Close to 40% of Gen Zers surveyed by Ipsos say they’re excited about using AI at work, and more than half think AI will be a generally positive force in the workplace. WorkLife

- A cluster of 70 New York City-based VC firms launched the Venture Access Alliance, which will collect diversity data in an effort to hire and invest in more women and people of color. TechCrunch

Watercooler

Everything you need to know from Fortune.

Copilot demoted. A Microsoft AI bot that can purportedly attend meetings, write emails, and eliminate busy work is set for a November release, but some are wary of an over-reliance on the technology. —Chloe Taylor

Odd one out. Stripe’s CEO said the company prefers to have remote teams work together. “Remotes should be on teams with other remotes, so there isn’t a bunch of office context that they are missing.” —Jane Thier

Two birds, one stone. Dartmouth University president Sian Beilock is among a consortium of higher-ed leaders partnering with corporations to diversify the understaffed semiconductor industry and provide students with related sector skills. —Ruth Umoh

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
By Paige McGlauflin
LinkedIn icon
See full bioRight Arrow Button Icon
By Joey AbramsAssociate Production Editor

Joey Abrams is the associate production editor at Fortune.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Anthropic CEO Dario Amodei
AIEye on AI
Anthropic’s Fable model is back. But U.S. AI policy is still a mess
By Jeremy KahnJuly 2, 2026
3 days ago
From Dow to JPMorgan, these are the most important female exec moves to know
NewslettersMPW Daily
From Dow to JPMorgan, these are the most important female exec moves to know
By Emma HinchliffeJuly 2, 2026
3 days ago
A test of Anduril's Altius drone.
NewslettersTerm Sheet
Defense tech could be entering its awkward teenage years. Is the boom a bubble?
By Allie GarfinkleJuly 2, 2026
3 days ago
The true cost of Donald Trump’s $2.2 billion year
NewslettersCEO Daily
The true cost of Donald Trump’s $2.2 billion year
By Diane BradyJuly 2, 2026
3 days ago
Meta CEO Mark Zuckerberg (left) and CTO Andrew "Boz" Bosworth in Menlo Park, California, on Wednesday, Sept. 17, 2025. (Photo: David Paul Morris/Bloomberg/Getty Images)
NewslettersFortune Tech
Meta prepares to join the cloud infrastructure fray
By Andrew NuscaJuly 2, 2026
3 days ago
How foodservice giant Sodexo is embracing AI and robotics to reshape the kitchen
NewslettersCIO Intelligence
How foodservice giant Sodexo is embracing AI and robotics to reshape the kitchen
By John KellJuly 1, 2026
4 days ago

Most Popular

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
Success
Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
By Preston ForeJuly 4, 2026
1 day ago
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
3 days ago
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
AI
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
By Nick LichtenbergJuly 3, 2026
2 days ago
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
Success
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
By Orianna Rosa RoyleJuly 3, 2026
2 days ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
3 days ago
A quarter of young baby boomers and Gen Xers who’ve been laid off in the last decade are still unemployed—and 11% have taken pay cuts to work
Success
A quarter of young baby boomers and Gen Xers who’ve been laid off in the last decade are still unemployed—and 11% have taken pay cuts to work
By Emma BurleighJuly 4, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.