• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing

3

He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead

1

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line

2

Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing

3

He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
FinanceUber Technologies

‘We’re not seeing any signs of consumer weakness’: Uber’s CEO says the company’s strong quarter shows how people are spending their money very differently from a year ago 

By
Tristan Bove
Tristan Bove
Contributing Reporter
Down Arrow Button Icon
By
Tristan Bove
Tristan Bove
Contributing Reporter
Down Arrow Button Icon
February 9, 2023, 6:14 PM ET
Dara Khosrowshahi, CEO of Uber
Dara Khosrowshahi, CEO of UberDavid Paul Morris/Bloomberg via Getty Images
Add Fortune on Google for similar content.

Strong earnings from Uber may say more about the state of the economy than just Uber’s dominance of the ride-share market. It signals an important shift in how Americans are spending their money.

Uber released its fourth quarter earnings on Wednesday that beat analyst expectations for revenue. Sales grew 49% year-over-year, helping to lift Uber’s stock by 11% for the week.

“We delivered our strongest quarter ever in Q4, capping off our strongest year,” Uber CEO Dara Khosrowshahi said in a statement, adding that the pandemic’s impact on Uber’s business is now “well and truly behind us.”

The ride-sharing company was especially hard-hit by the pandemic after growing explosively in the decade prior. At the height of pandemic-induced lockdowns in spring of 2020, Uber’s business contracted by as much as 80% in some cities, while between April and June of that year, the company averaged only 55 million customers a month, down from 99 million in 2019.

But Uber’s return to growth also tells another story, as Khosrowshahi pointed out that the company’s good fortunes stem from a bigger change in how Americans spend their money: After years of primarily spending on durable goods, a pandemic-induced effect that contributed to some of the soaring inflation over the past year, people are finally spending money on services again.

While Khosrowshahi said Uber is cautiously evaluating the economic landscape as recession risks loom large, he is also “more confident than ever in our prospects. We continue to benefit from the shift of consumer spending from goods to services.”

America’s spending shift

The reorientation of U.S. consumer spending in 2020 towards goods rather than services may have been one of the most lasting economic effects from the pandemic’s early days, when many people were forced and then voluntarily decided to forgo vacations, working out at the gym, and eating out at restaurants. 

At the same time, American households did well financially because of stimulus money, which in 2020 led to a national increase in disposable income of $1.8 trillion, according to a 2021 Fed study. The reduced spending on services was replaced by a surge in purchases of durable goods, as people outfitted their home gyms and remodeled their homes.

But surging demand for goods had some nasty side-effects, as it created supply bottlenecks that, combined with pandemic-induced lockdowns in manufacturing plants and shipping hubs globally, contributed to rising U.S. inflation beginning in 2021, which Americans are still dealing with.

A return to more balanced spending between goods and services could help ease inflationary pressures by reducing stress on supply chains, and Uber’s strong earnings are the latest signal that spending is returning to an equilibrium. Service spending in the U.S. increased 2.6% during the fourth quarter of last year, according to the Bureau of Economic Analysis’ latest GDP reading, as Americans resumed spending money on trips and other services despite rising inflation.

Uber CEO Khosrowshahi said he sees the spending shift away from retail and back to services as still having momentum in an interview with CNBC Wednesday.

“During the pandemic you saw a huge shift to spend in retail, and now coming out of the pandemic you’re seeing the shift come out of retail and into services, and by the way that shift isn’t over. We’re not back to pre-pandemic levels in terms of spend on services” he said. “We’re not seeing any signs of consumer weakness at this point.”

Learn how to navigate and strengthen trust in your business with The Trust Factor, a weekly newsletter examining what leaders need to succeed. Sign up here.
About the Author
By Tristan BoveContributing Reporter
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

Latest in Finance

Warsh considering reducing number of Fed meetings, NYT reports
EconomyFederal Reserve
Warsh considering reducing number of Fed meetings, NYT reports
By Enda Curran and BloombergJuly 31, 2026
29 minutes ago
Asia’s aging population doesn’t have to be a fiscal burden. With smart planning, it can be a growth opportunity
Commentaryaging
Asia’s aging population doesn’t have to be a fiscal burden. With smart planning, it can be a growth opportunity
By Runchana Pongsaparn and Koon Hui TeeJuly 31, 2026
2 hours ago
Mike Wirth, chief executive officer of Chevron.
EnergyIran
Chevron posts largest quarterly profit ever, and Exxon income surges as Iran war squeezes oil supply
By Jordan BlumJuly 31, 2026
4 hours ago
cuban
Arts & EntertainmentMark Cuban
Mark Cuban’s Las Vegas A’s investment is his ‘Sports 2.0’ Dallas Mavericks playbook all over again — with one key change
By Joshua HongJuly 31, 2026
6 hours ago
After a nearly 1,000% surge, the AI debt orgy can’t last forever, while hidden borrowing has exploded to $1.65 trillion
Big TechDebt
After a nearly 1,000% surge, the AI debt orgy can’t last forever, while hidden borrowing has exploded to $1.65 trillion
By Jason MaJuly 31, 2026
6 hours ago
‘Retiring backwards’: How cold economic reality forced Gen X into something like the reverse of baby boomers’ golden years
SuccessRetirement
‘Retiring backwards’: How cold economic reality forced Gen X into something like the reverse of baby boomers’ golden years
By Nick LichtenbergJuly 31, 2026
7 hours ago

Most Popular

The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
Retail
The rise of 'conspicuous waiting': The 19th-century economic theory that explains why Gen Z posts their place in line
By Tatiana SatauaJuly 31, 2026
16 hours ago
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
Big Tech
Tim Cook signed off on his final Apple earnings call with a warning about a ‘100-year flood’ in memory chip pricing
By Alexei OreskovicJuly 30, 2026
22 hours ago
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
Success
He worked 100-hour weeks to save a nearly bankrupt boat company. At 83, he’s just turned down $400 million for it—and gave it all to charity instead
By Preston ForeJuly 29, 2026
2 days ago
Costco's $14 million email settlement: Who qualifies for an up-to $500 payment and how to claim before the Aug. 24 deadline
Retail
Costco's $14 million email settlement: Who qualifies for an up-to $500 payment and how to claim before the Aug. 24 deadline
By Sydney LakeJuly 29, 2026
2 days ago
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
Personal Finance
Millennials say they’ll refuse to care for aging boomer parents—but they’ll be forced to as their inheritance shrinks to 40 cents on the dollar
By Nick LichtenbergJuly 31, 2026
16 hours ago
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
Real Estate
The millennial generation is split in 2: an older crowd with boomer-style comfort, a younger set going 'back to the early 1900s'
By Nick LichtenbergJuly 25, 2026
6 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.