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Indeed.com CEO reveals what job seekers want from an employer: ‘People now are looking for something very different on all sides of the economy’

By
Claire Zillman
Claire Zillman
and
Alan Murray
Alan Murray
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By
Claire Zillman
Claire Zillman
and
Alan Murray
Alan Murray
Down Arrow Button Icon
August 16, 2022, 3:53 AM ET
Updated February 3, 2025, 8:59 AM ET
Indeed CEO Chris Hyams in June 2022 in New York City.
Indeed CEO Chris Hyams in June 2022 in New York City.Arturo Holmes—Getty Images for 2022 Tribeca Festival

Good morning.

With the battle for talent still going strong—and apparently impervious to the recession threat—Ellen McGirt and I sat down this week with Chris Hyams, CEO of job listing aggregator Indeed.com, for our podcast, Leadership Next. Here’s what he had to say about the worker shortage:

“Technical recession and 3.5% unemployment tend to not go together historically. But it’s almost become boring to say we are in uncharted territory…There are two open positions for every worker out there that is potentially looking for a job…There are actually more open positions plus filled positions than there are workers in the workforce. And that’s relatively new territory.”  

On the change in worker attitudes since the pandemic:  

“People spent a whole lot of time while stuck at home thinking about what was most important to them, and being a part of an organization that is going to be there and care for them when things are difficult. This was a trend that was already happening. But I think we got about 10 years of contemplation crammed into two years, and people now are looking for something very different on all sides of the economy.”

On how he got into technology:  

“My first job right out of college, I worked in an adolescent psychiatric hospital on the chemical dependency unit with young addicts and alcoholics. I taught special education in public high school in rural Vermont for two years. I then played music professionally for three years. I tried to become a rock star and failed. And then I found myself in an undergraduate program in computer science. The experience of doing all this human and creative work helped me approach technology from a more human perspective.”

You can listen to the entire podcast on Apple or Spotify.

Also this morning, Hello Alice, a platform for small businesses, announced a new partnership with Mastercard and First National Bank of Omaha to offer small businesses that don’t have ready access to credit help in building creditworthiness quickly. Mastercard’s Linda Kirkpatrick called it an example of “doing well by doing good…We are going after a $40 billion opportunity that we see as commercially viable.” Hello Alice cofounder Elizabeth Gore said 840,000 small businesses are now on her platform, and 90% of them identify as minority. Its first partner for the new credit program will be the NAACP. More information here.

News below.


Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

Keeping tabs

Worker monitoring is commonplace in blue-collar jobs, but this New York Times interactive investigation reveals how employers of highly skilled, highly educated workers also are using productivity tracking to keep tabs on their staff. For example, the Rev. Margo Richardson, a hospice chaplain, earned “productivity points” for tasks like visiting a dying patient and performing a funeral. Employees subjected to the practice dislike the digital micromanaging and argue that tracking doesn’t capture all the work they do. New York Times 

RTO, again

Apple is again trying to get workers to return to the office. Starting next month, employees will be required to spend at least three days—Tuesdays, Thursdays, and a third day TBD by individual teams—in the office. The Cupertino, Calif.–based tech giant has tried since June 2021 to refill its headquarters with employees, but COVID flare-ups interfered with plans, leaving in place a two-day-per-week policy. Bloomberg

3AC’s “genius” founders

New York Magazine takes a deep dive into the implosion of crypto hedge fund Three Arrows Capital and the two (now missing) founders behind it. Some of the most prominent leaders in the crypto space blame the firm’s missteps for 80% of market contagion. “They weren’t the only people who blew out, but they did it way bigger than anyone else did. And they had way more trust from the ecosystem prior to that,” says FTX CEO Sam Bankman-Fried. New York Magazine

AROUND THE WATERCOOLER

‘Bring on the bugs’: SpaceX will pay you up to $25,000 to hack Starlink by Alena Botros

Moderna’s ‘next generation’ COVID booster approved for use in U.K. by Chris Morris

Starbucks asks labor board to temporarily suspend union votes at its U.S. stores by the Associated Press

How much money employers can save when they switch to remote or hybrid work by Aman Kidwai

Wealthy Americans are flocking to Florida at four times the rate of any other state by Chloe Berger

This edition of CEO Daily was edited by Claire Zillman.

This is the web version of CEO Daily, a newsletter of must-read insights from Fortune CEO Alan Murray. Sign up to get it delivered free to your inbox.

About the Authors
Claire Zillman
By Claire ZillmanEditor, Leadership
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Claire Zillman is a senior editor at Fortune, overseeing leadership stories. 

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