• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Successwork friends

Work friendships aren’t surviving the pandemic. Here’s how that could mean higher pay.

By
Jane Thier
Jane Thier
Down Arrow Button Icon
By
Jane Thier
Jane Thier
Down Arrow Button Icon
March 22, 2022, 8:30 AM ET

An incomplete list of things the pandemic has purportedly “killed”: the handshake. Ties. Power lunches. The commute. Watercooler chats. 

Now, it’s the work friend.

In a survey of almost 1,000 employees by Capterra, a subsidiary of Gartner, just11% of people ranked relationships with coworkers within their top three factors for job satisfaction. Fifty-two percent of remote employees said having friends on their team was minimally or not at all important. To that end, nobody wants virtual social events, either. 

Employees are just as likely to devalue work relationships whether they work the entire time in a store, office, or other workplace (12%), fully remote (10%), or a mix of the two in a hybrid model (12%), the research states.

While the Capterra research isn’t comparable to pre-pandemic years, as the survey was not run before 2022, it illuminates a sea change in corporate culture. In the before times, inflation was low, so (largely) were salaries, and the five-days-in-office workweek was full of forced bonhomie, Ping-pong tables, and work happy hours.

Now workers are saying: Let’s just have more money, please, instead of friends we wouldn’t have chosen for ourselves.

‘Focus on paying your people’

The line between colleague and friend is often precariously blurry. More and more people say navigating the virtual friend-making protocol is no longer worth the trouble; they’d rather meet new people in nonwork settings.

Capterra gave both on-site and remote workers a list of factors, and asked them to rank them from top to bottom in terms of how relevant they are to job satisfaction. In first place with a bullet was compensation, followed by work/life balance, job security, perks and benefits, and doing interesting work. Employee relationships ranked dead last. 

“Most at-home workers are totally uninterested,” Brian Westfall, principal HR analyst at Capterra, tells Fortune.

That’s a stark contrast from even 10 years ago, when companies like Google and Apple were making big, playhouse-like workplaces and encouraging workers to be really close-knit, he points out. “Now, we’re finding a move to remote is having people say, ‘The hurdles to making friends at work are a lot higher. I’m gonna look elsewhere.’”

Unlike various workplace ills, this one may not be worth fixing, Westfall says. “Get rid of the Zoom hangs; nobody wants them,” he says. “Focus on paying your people.”

‘You can’t replicate those serendipitous moments’

As Fortune’s Chloe Berger reported, younger workers are demonstrably less loyal to their workplace, and many have joined the Great Resignation in search of higher salaries. Their approach to their jobs—as a means to an end rather than a one-stop shop for friends, advancement, and challenge—is only gaining steam as the pandemic goes on. 

In the Capterra results, workers who attended Zoom happy hours, or even good-natured efforts to connect employees, like virtual Jeopardy or trivia, near-uniformly panned them as underwhelming. “You can’t replicate those serendipitous moments where groups of people linger around and strike up a connection,” Westfall says. “So any money you spend on Zoom events are definitely better used elsewhere.” 

Namely, for companies who traditionally throw a big work party at the end of the year, Capterra’s research suggests a solution: This year, don’t bother trying to move it online. “Everyone will be happier if you put that money towards things employees actually care about,” he says, suggesting compensation or bonuses, which will be roundly appreciated. 

“We talk about that work/life balance, and this is the perfect place to narrow in on,” Westfall says. “No one wants their boss to say, ‘Hey, I know you’ve been in Zoom meetings all day, but attend one more fun one afterwards!’”

The lack of motivation to make work friends is a good opportunity for companies, Westfall says, adding that companies should not be trying to force friendships in any event. 

For those who cherish their work friends, all is not lost. The pandemic has more than proved that deep bonds can be made despite remote environments and the lags of a low-bandwidth Zoom call. But the benefits of removing worker camaraderie from a company’s list of priorities—namely, by holding off on paying for a Zoom comedy show or live band—stand to benefit everyone. Just don’t forget to ask your boss where that leftover cash is going.

Never miss a story: Follow your favorite topics and authors to get a personalized email with the journalism that matters most to you.

About the Author
By Jane Thier
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon

Latest in Success

Nicholas Thompson
C-SuiteBook Excerpt
I took over one of the most prestigious media firms while training for an ultramarathon. Here’s what I learned becoming CEO of The Atlantic
By Nicholas ThompsonDecember 13, 2025
13 hours ago
Lauren Antonoff
SuccessCareers
Once a college dropout, this CEO went back to school at 52—but she still says the Gen Zers who will succeed are those who ‘forge their own path’
By Preston ForeDecember 13, 2025
14 hours ago
Ryan Serhant lifts his arms at the premiere of Owning Manhattan, his Netflix show
Successrelationships
Ryan Serhant, a real estate mogul who’s met over 100 billionaires, reveals his best networking advice: ‘Every room I go into, I use the two C’s‘
By Dave SmithDecember 12, 2025
1 day ago
Apple CEO Tim Cook
SuccessBillionaires
Apple CEO Tim Cook out-earns the average American’s salary in just 7 hours—to put that into context, he could buy a new $439,000 home in just 2 days
By Emma BurleighDecember 12, 2025
1 day ago
Tensed teenage girl writing on paper
SuccessColleges and Universities
40% of Stanford undergrads receive disability accommodations—but it’s become a college-wide phenomenon as Gen Z try to succeed in the current climate
By Preston ForeDecember 12, 2025
1 day ago
SuccessHow I made my first million
Hinge CEO says he bribed students with Kit Kats to get the $550-million-a-year business off the ground: ‘I had to beg and borrow a lot‘
By Orianna Rosa RoyleDecember 12, 2025
1 day ago

Most Popular

placeholder alt text
Economy
Tariffs are taxes and they were used to finance the federal government until the 1913 income tax. A top economist breaks it down
By Kent JonesDecember 12, 2025
2 days ago
placeholder alt text
Success
Apple cofounder Ronald Wayne sold his 10% stake for $800 in 1976—today it’d be worth up to $400 billion
By Preston ForeDecember 12, 2025
1 day ago
placeholder alt text
Success
40% of Stanford undergrads receive disability accommodations—but it’s become a college-wide phenomenon as Gen Z try to succeed in the current climate
By Preston ForeDecember 12, 2025
1 day ago
placeholder alt text
Economy
The Fed just ‘Trump-proofed’ itself with a unanimous move to preempt a potential leadership shake-up
By Jason MaDecember 12, 2025
1 day ago
placeholder alt text
Economy
For the first time since Trump’s tariff rollout, import tax revenue has fallen, threatening his lofty plans to slash the $38 trillion national debt
By Sasha RogelbergDecember 12, 2025
1 day ago
placeholder alt text
Success
Apple CEO Tim Cook out-earns the average American’s salary in just 7 hours—to put that into context, he could buy a new $439,000 home in just 2 days
By Emma BurleighDecember 12, 2025
1 day ago
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Leadership
  • Success
  • Tech
  • Asia
  • Europe
  • Environment
  • Fortune Crypto
  • Health
  • Retail
  • Lifestyle
  • Politics
  • Newsletters
  • Magazine
  • Features
  • Commentary
  • Mpw
  • CEO Initiative
  • Conferences
  • Personal Finance
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map

© 2025 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.